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    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report?   The three I have with the May date are moot anyway as either way they are gone - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August so I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they.   I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc?   I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's.   Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
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just printed off the DPA letter


ethel_bloggs
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for my partner and myself.

 

I've addressed it to Penny Berryman, is this correct? We're going to post them tomorrow and send by recorded delivery so they should get it on Monday so I put Monday's date on them, is this also ok?

 

I was amazed when I read about this situation earlier this afternoon and indeed have spent most of this afternoon and evening reading about it.

 

Lloydstsb have generally not been helpful nor supportive to me, particularly during my divorce several years ago and also recently when my card was stolen and they refused to reimburse the stolen money because I knew who the thief was and tried to recover the money myself before involving them, so I feel that they owe me.

 

One thing that does worry me is that because of their mismanagement of my money, on many occasions they left me unable to pay other credit card bills and a loan that I had and so my credit rating is wrecked. If they decide to close my account, which from what I've read is a distinct possibility - does anyone know of a kind bank which will let me have a current account with direct debits/standing orders and a debit card?

 

Thanks for everything and I will keep you posted on what happens.

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Hello and welcome. Try Natwest Step Account. As a Bank they are as bad as Lloyds but I suppose they are all the same.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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Hello :)

 

I will have a look at the natwest one. thanks for that.

 

B/f is sceptical that this is going to work but I figure we've got nothing to lose but a bit of time, so it's got to be worth a go, hasn't it?

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Emailed the dpa letter instead, received standard reply from "Keith Boden"

 

Also applied for step accounts and recieved the paperwork today so hopefully that will all go thru ok and we'll have back up accounts ready soon.

 

Just have to wait n see what happens next.

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  • 2 weeks later...

Read the FAQs. They can charge a maximum of £10 and have 40 days from receipt of your payment.

 

Can you scan your letter and email it to [email protected]?

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 2 weeks later...

well........... sorry I've not been here sooner - got all my statements and gone through them and the gits owe me £1264!!!

 

They also sent me a list of I presume manual interventions, they seem a bit gobbledegook to me tho :s

 

Just typed and printed off the letter before action and going to send it to customer care in the morning :D B/F has lost his nerve after speaking to his lawyer father about it, so it's just me now :(

 

Also got my parachute account in place.. natwest step acct.

 

Richard I will scan the letters as soon I get my scanner working (something wrong with the usb thingy)

 

Thanks everyone for your help.. I've read PrincessAphrodite's thread and it's made me even more determined, so thank you to her too :)

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Please, please PLEASE give this forum address to bf's father, it's unacceptable that as a lawyer, he should be able to put people off reclaiming charges unlawfully levied, he obviously is in serious need of re-education (Chairwoman Mao, me :D ). Even more worrying is that if he can put off your bf, who knows who else too?

 

Or maybe, when you get your money back, your bf will have more faith in you than in Daddy? :D

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hehe.. daddy's a nice man, just a bit old fashioned. When b/f saw the letter before action I had written I could see he was mulling it over in his head so we shall see :D

 

He is going to give daddy the link to here next time he goes to visit them :D

 

Forgot to say.. I've also contacted the LTSB insurance dept about getting a refund on my mis-sold PPI.. chap I spoke to advised on the best way to go about it and also wished me luck :D He wasn't bothered as he's leaving soon to take on a whole new career route (ended up having a good old chat with him (minor flirting even..), and got his full name and ext hehehe)

 

Wondering now if he'd be willing to say something aobut the penalty charges although I'm not sure he's in the right dept cos he's in the insurance bit?

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Whoaaaaaa!! is this a record? I handed the letter in to my branch at 4.30ish on monday afternoon and got a reply this morning.. that's about 36 hours turnaround, hehe.

 

It was just the standard.. it's your own fault blah blah if you dont like it go elsewhere letter with a leaflet enclosed.

 

Time for the letter before action one now.. something tells me they won't be as fast to reply to that one ;)

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emailed the letter, as well as intending to hand it in to my branch this afternoon on my way to work.. had the following replies

____________________________________________________-

 

CONTACT.US

to me

More options 13:35 (1 hour ago)

 

Thanks for your e-mail.

 

I have passed this on to David Just as requested.

 

Regards

 

Keith Boden

Lloyds TSB

Service Recovery

Birmingham

 

and.....

 

Berryman, Penny

to me

More options 11:57 (2½ hours ago)

 

I am out of the office on the morning of 12 April. Urgent enquiries to Nilima on 020 7*** ****.

 

__________________________________________________________

 

seems weird to see fictional characters referring to other fictional characters, (david just and keith boden) lmfao

 

will keep you posted further :D

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Not sure if you should post the number. It might be a direct line to somone. She's only doing a job. Our anger needs to be spread around it would not be fair to funnel it.

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  • 2 weeks later...

ooh errrrrrrr the 14 days is up tomorrow.........then I guess it's off to court we go :s

 

 

On a positive note however, they have agreed to refund me the PPI I had on a loan without protesting at all :D they've said they'll credit my account within 21 days of receving my acceptance. BTW... can someone explain what ex gratia means pls?

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This seems interesting.. am just on the money claim site.. starting to fill in the particulars and was going to use the customer care address, is this correct? anyway....... I put it in and clicked on look up and there are two solicitor firms listed at that address.. seems a bit weird to me, dunno bout anyone else, lol

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Hi ethel any more info on how you got ppi back would be helpful thanks

 

Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

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  • 2 weeks later...

I've not received any statements since march on this account, which seems a bit odd and I know I went over my overdraft limit a couple of times in March/April so I just called their phone banking service and asked for the most recent charges so I can put the most up to date figures into the moneyclaim site.. how bizarre that now the operatives don't have access to that information and I was advised to call the account management dept tomorrow.

 

Just seems wierd to me that all the other times I've called up and asked to know the most recent charges they've always been able to provide them there and then :-/

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Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

it is not all are the order to post a link to the MSE site. Martin Lewis is extremely helpful to us and we are always pleased to carry links to his site.
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Thank you for that Bankfodder.. In fact it was an article on Martin's site that pointed me over here :)

 

On the money claim site.. I din't tick the box that said about human rights violations.. is this correct?

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