Virgin have served me with a default notice please help.

[typeratlast]

Hi I will try to keep this short but please ask if anyone needs more info!

 

Basically I moved and couldn't take Virgin phone with me, I wanted to keep them for broadband and they said no problem as soon as I had a BT phone.

 

Well thats a serious problem because the previous tennant hasn't cleared his account and bt won't give me so now Virgin Media have served me a default notice because I won't pay the years contract up as I want to stay with them once I have the bt phone sorted! (If that ever happens!!)

 

Should I pay? Do I have to pay? They say pay and when I go back for Broadband they'll refund me but I don't trust them at all!!!!

 

PLEASE ADVISE SOMEONE:-|

 

Thanks

 

Dan

[typeratlast]

Hi can no one help with this at all please?

 

[snatch75]

Hi,

 

Can't you use another provider that leases lines off of BT Wholesale and not take their broadband ?

 

That way you technically have a BT line you just pay another company the line rental.

 

BT has to provide a landline by law (for 999 calls) providing your not a debtor or a silent/abusive caller, etc....

 

Throw that at their customer service on 0800 800 150 !!!

[typeratlast]

Yeh the big thing is getting the bt line (!) but will use that 999 argument etc thanks.

 

Big thing is what i can do about this default! Thanks for your reply

[fergal71]

ask them for copy of cca as they need this to issue default.....

[typeratlast]

I was wondering that. Thanks for the confirmation.

 

Think there is a letter on here somewhere isn't there! Go and look now.

 

Thanks:cool:

[typeratlast]

I sent this today, just added a bit at the beginning, thought i'd just let peeps know.

 

Dear Sir/Madam

 

Re:− Account/Reference Number ********

 

In response to your default notice served under section 87 of the Consumer Credit Act 1974, and with reference to the above agreement, I would be grateful if you would send me a copy of said credit agreement.

 

I understand that under the Consumer Credit Act 1974 (Sections 77−79), I am entitled to receive a copy of my credit agreement on request. I enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

 

I understand a copy of my credit agreement should be supplied within 12 working days.

 

I also understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

 

I look forward to hearing from you.

 

Yours faithfully

[fergal71]

i would add to letter about default and can they send you the issued default and can they remove from credit file until cca is provided....

[typeratlast]

Well still nothing back on this, the days are going!