Bank charges with HSBC

[1loulou]

Hi, I am new to all this and hope Ihave posted in the right section!

 

I was successful with a claim of charges back from my bank last year and would like to start a new claim. Is this possible with all the goings on with the banks at the moment?

 

Your help would be appreciated.

 

Thanks in advance,

 

Lou.

[ukaviator]

Hi 1loulou

 

Yes it is. Just start the process again, same procedures as before. The case may get stayed until after the test case, but getting your claim in will gain interest whilst waiting. If it's for Credit Cards then these are still ongoing. Did you use this site for your claims?

 

Uk. ..

[1loulou]

Well, it was actually my brother that did all the work for me! It was a very straight forward process. Seemed like a couple of letters were sent and then I had an offer from the bank.

 

It wasn't this site he used. The thing is I am on my own doing it this time round. I daren't ask him for his help again!! He will go mad, so basicall I will be starting from scratch.

 

Thanks again

x

[ukaviator]

Best keep this quiet from your brother then. Before you start the process of getting your charges back, have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later. Our aim is to make you aware of your rights as a consumer, enabling you to fight back against unlawful bank, credit and store card charges. In the website you will find information on how you could get your money back

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen.

 

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily.

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time.

 

Take your time and have a good read around this site. Then come and join us in our forum. Here we can guide you every step of the way. Please remember, we are here to help you help your self.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help.

 

If you any questions please do come to the forum and we will only be too happy to help you!

 

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

 

All the info to get you started is here:

http://www.consumeractiongroup.c o.uk...se-read-these/

 

There are more links below to assist you get around the site.

 

Good luck

 

Ukaviator

[1loulou]

WOW! I can see me being busy for the next couple of days then!

Thanks for your help. I will have a read through and will come back and take it from therethen.

 

thanks again

lou x

[ukaviator]

When you are ready, post your own thread under your banks name, so that others can guide you too. Don't let the amount of reading put you off. What you learn here you will apply in the future.

 

Uk

[alonig]

I am now going to fill one of these forms out as fed up having the run around from HSBC and FOS. Mine is a hardship case, is there anything extra i should put on the form. Also i undersatanbd i wouldnt have to pay a fee as i am on benefits, do i put in a covering letter to the court service re this including coipies of some evidence of benefit receipt??

 

thanks