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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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6-Year Rule


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Thanks Shane. So just to clarify: Jan 2002 a debter defaults. Pays DCA £20 a month for 6 years. Still owes £2k, but Experian comes clean. So after that point the debter can stop paying Yes/No?

This is getting very interesting

Assuming the DCA had the executed CCA and deed of Assignment the the debtor would have to pay them unless he reached a settlement with them. The debt still exists and if the DCA have the paperwork its still enforceable. The Limitations Act would not apply in this case.

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Assuming the DCA had the executed CCA and deed of Assignment the the debtor would have to pay them unless he reached a settlement with them. The debt still exists and if the DCA have the paperwork its still enforceable. The Limitations Act would not apply in this case.

 

So if the payments were maintained how would it show on experian?

FDC

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Hi FDC,

 

I think what you're getting at is after 6 years, having already filed a default can a DCA file one again.

 

Well, firstly there has to be a legally compliant agreement in place as ODC stated, secondly not only does the DCA have to have a Deed of Assignment but the notice of assignment transferring the debt to themslvles as well as all rights, responsibilities and duties etc has to be accurate, if certain terms such as the balance due or the date of execution of assignment are wrong this renders the notice legally invalid (Case law that backs this up is W.F.Harrison & Co Ltd v Burke [1956] 1 WLR 419).

 

Also, any default served has to be accurate as well both in form and content as laid down by the Regs and it must also give the correct statutory time frame to the debtor to remedy the breach.

 

Recent precedent set in Woodchester Lease Management Services Ltd v Swain and Co also requires the 'sum due' to be accurate, if it is overstimated (for eg there are penalty charges) the default can be voided.

 

However, IMO after 6 years if there is a valid breach and the creditor has adhered to all of the above then yes they are legally entitled to register a default again given that the previous one has been expunged

 

regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

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Sosumi - is this you doing research for your new DCA company that you have talked on about setting up. :cool:

 

Naah!!!

I just do a bit of part-time collecting 'cos I enjoy it & I reckon that customers should be treated as customers (which they are to us). I get to know most of them quite well, so if I can help them I do.

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Thanks Shane. So just to clarify: Jan 2002 a debter defaults. Pays DCA £20 a month for 6 years. Still owes £2k, but Experian comes clean. So after that point the debter can stop paying Yes/No?

This is getting very interesting

Do you think a Debt Collection Agency would accept payments of £20 a month for six years, FDC?

If they have a legal right (as per the other posts) to collect the money, and you still owe £2000, then whether they registered a default or not, the money owed would still exist.

 

The problem with Credit Reference Agencies, is they've become so powerful that it's hard to see past them. Plus they're being used as incredibly prejudiced tools by DCAs.

  • Haha 1

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Yes. It's now the CRAs that mean everything. So to clarify. Mr A. defaults on his credit card in October 2002 owing 6K. It then gets passed on to a DCA who manage to get £20 per month (Oh yes, quite normal) for 6 years. By October 2008 the default becomes 6 years old. Does it stay 8-rated or does it become a normal 1-rated credit arrangement, although he still owes over £4,500? Or has this never happened?

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Yes. It's now the CRAs that mean everything. So to clarify. Mr A. defaults on his credit card in October 2002 owing 6K. It then gets passed on to a DCA who manage to get £20 per month (Oh yes, quite normal) for 6 years. By October 2008 the default becomes 6 years old. Does it stay 8-rated or does it become a normal 1-rated credit arrangement, although he still owes over £4,500? Or has this never happened?

Could you clarify the first sentence, "Yes. It's now the CRAs that mean everything."?

  • Haha 1

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Naah!!!

I just do a bit of part-time collecting 'cos I enjoy it & I reckon that customers should be treated as customers (which they are to us). I get to know most of them quite well, so if I can help them I do.

 

I'm still laughing at this one. Not having a go, FDA - but the idea of doing it in my spare time coz I enjoy it is alien to me.

 

Good for you if you're doing it nicely though -all power to your elbow.

 

:)

Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

 

If I've been helpful, please click my scales. :-)

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...So just to clarify: Jan 2002 a debter defaults. Pays DCA £20 a month for 6 years. Still owes £2k, but Experian comes clean. So after that point the debter can stop paying Yes/No?

This is getting very interesting

 

...So to clarify. Mr A. defaults on his credit card in October 2002 owing 6K. It then gets passed on to a DCA who manage to get £20 per month (Oh yes, quite normal) for 6 years. By October 2008 the default becomes 6 years old. Does it stay 8-rated or does it become a normal 1-rated credit arrangement, although he still owes over £4,500? Or has this never happened?
Hi peeps!...anyone notice something??...;)
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The sums don't add up - even with basic/intermediate maths skills it looks like

 

12 x 20 = £240 per year

6 x £240 = £1,440

£6,000 - £1440 = £4,660 ie not even 1/3 of debt repaid in 6 year period

 

Seemingly interest has not been frozen during this period and charges have been added by the DCA - time for a statement request methinks.

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