Jump to content


  • Tweets

  • Posts

    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX 2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all.   Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Does anybody know how.....


MissWorried
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6015 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

To get back a debit card payment?

What it is, yesterday I thought I signed up to do a CeMap course with a company online, but I didn't :-(. The way they made it sound was as if I was receiving all course materials online once I'd paid my fee, which I did.

 

It turns out this morning, that all they provide is notes telling you which sections of a book (I still have to buy from another provider) to read, apparantly it's a way of saing 30% of time studying. I didn't know this at the time.

 

I have spoken to the company concerned and they said they don't give refunds, and I have spoken to my bank, who said they are unable to get debit card payments back as I authorised it initially.

 

If I'd have known this company was such a con, I would have gone straight through "ifs" and brought the course material from them, in hard form, rather than thinking this other company would be better because it can be done online.

 

Does anyone know a way I can get my money back from this other company? surely it's false advertising or something? I have no idea what to do, but I can't afford to lose money this close to christmas :-(

Link to post
Share on other sites

Hello there.

 

When you signed up did it tell you in anyway that this is what they would be doing?

 

Do you know where the company is based?

 

I'm no expert in this field but I can press a magic button and summon someone who is clearly more equiped to help you, so I shall do that right now :)

Link to post
Share on other sites

Hi,

 

I'm just going to double check the website now, but I don't think so no. They are based in wales I believe.

 

Brilliant, Thank you, any help with this will be appreciated.

 

(sorry if I've posted this in the wrong section, I wasn't sure where to put it!!)

Link to post
Share on other sites

Ok, I have checked the website, and the front screen says this

"

Would you like to complete a CeMAP training course but haven’t got the time to do it? We have the answer! We now offer an Online training course for those who wish to do it in the comfort of their own home or office and at their own convenience.

Benefits of doing CeMAP Online!

  • Complete the Online course in your own home or office and at your own convenience. No pressure, No timescales!
  • Sit the CeMAP exams at your convenience and when you feel you are ready to take them.
  • Our Head of Training, Mr David Kemp has written the Online course with an easy to follow approach. He has condensed the Modules Books down and has re-written the context in an easy to understand way. He has highlighted the sections which in our opinion are vital to learn and he marks out sections which you need to give attention to.
  • You can book and pay Online and within hours be able to commence the Online course. We have a secure link for taking payments by Credit Card over the web.
  • We offer real opportunities to join Multi National Companies, large and small networks or even run your own franchise."

So from this I assumed that the course materials were included, otherwise how am I meant to "within hours be able to commence the online course"!

Yet all you get, is access to a website, telling you which areas of a book to read and highlight. Its madness and they won't give me back my money. I contacted them, and got told they are a reputable company - Hmmm.

 

Link to post
Share on other sites

Hi MissWorried,

 

If you feel you have been mislead, you could print a copy of the offending data on their website (incase they change it) and then phone up and ask for one of the directors, Mark Mitchell or Kevin Moyes - that should make them listen. If a monkey asks what it is about say it is private.

 

When you speak to one of the organ grinders tell them you genuinely feel you have been duped, and unless you can get it sorted, next port of call is both Cardiff Trading Standards and Legal action for recovery through the county court.

 

Tell them they picked the wrong person to mess with today because your connected to the CAG (ok skip that bit).

Link to post
Share on other sites

Thank you very much! I had thought about printing it off incase they did just that, I'll do it now.

 

As for speaking to them, what are they likely to do? I have just read their terms and conditions, (which are hard to find, and in small print!), and it says that refunds are a no go basically because once it's been paid for, and access given, the information is available for download.

 

At this point, anything is worth a try. I am so frustrated! Does the text I pasted earlier sound to you guys that the course material is provided once you pay? (or is it just me!)

Link to post
Share on other sites

As for speaking to them, what are they likely to do? I have just read their terms and conditions, (which are hard to find, and in small print!), and it says that refunds are a no go basically because once it's been paid for, and access given, the information is available for download.

 

Well, personally I wouldn't stop there.

 

Do the terms & conditions state that you will be refered to a website which tells you which books to buy? I think a chat with trading standards could be worth doing.

 

I'm wondering if the unfair terms in consumer contract regs could be of help?

 

At this point, anything is worth a try. I am so frustrated! Does the text I pasted earlier sound to you guys that the course material is provided once you pay? (or is it just me!)

Link to post
Share on other sites

Hi sequenci!

 

Thanks for your response. No the terms and conditions don't say anything about that. I know I keep repeating myself but from the text I pasted, I honestly believed that I would be received access to full study materials. The price I paid was £145. If I had gone through ifs direct, it was £130, and you do actually get the study materials in hard copy form.

 

All I got when I paid ,was access to the "module" which was in fact this "

 

Throughout this text we will be giving you TIPS to make your understanding easier.

Link to post
Share on other sites

I have just got off the phone to Trading Standards, and the lady advised me to write a letter to the company, send it by recorded delivery and wait and see what they come back with.

 

Does anyone have a template of such letter? I have no idea how to word it that;s all. She said to write that I feel the website is a misrepresentation of what was actually accessible. To request a refund and see what happens. She said I could either use the angle of "No cooling off period" as in once you access the site, you are locked in, or "breach of contract" but I didn't sign anything?

 

I don't know what to do :-(

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...