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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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Capquest and Egg,weird Capquest letter


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Hi,

Capquest purchased a debt I had with egg,it was a loan from 2001.I asked Capquest for the CCA and they sent it to me although it was late.I was then advised on this forum to send a SAR to egg and to write to Capquest to say that I was in dispute with Egg and therefore to put a hold on the account until it was sorted with Egg. I sent the letter to Capquest by recorded delivery last week and today got this letter in the post from them(please see attached)

 

They have made no acknowledgment of the letter I sent saying I was in dispute with Egg.

 

Some advice would be great,is it normal for them to send these letters?

 

Thanks in advance.

:)

Doc1.doc

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well, call me cynical, but I think you've been 'specially selected' for this generous offer because they have no enforceable agreement, and they know you're on to them!

 

File under 'ignore' for the moment. the main issue is your CCA. do you know if it is valid?

Can you post it up here for checking?

 

;)

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I've seen this kind of letter before - not sure if here or maybe Debt Questions.

I have seen it before. Sure of it. If you agree then they have a brand new credit agreement from you. And 0870 is a premium rate number, not 'national call rate'?

Someone here will know better than me! :confused::)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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The agreement as is, is "improperly executed". It contains no indication of charges payable on default (which is a term that must be in the agreement, although not a prescribed term - not in the terms and conditions).

 

As oneofakind says - S78 also mentions a that you should get a copy of any other document referred to in the agreement. Well, they haven't provided a copy but have mentioned the "terms" in the agreement.

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Well, all the prescribed terms seem to be there, but did they send you the T&C, which forms part of the document? It's incomplete if they didn't.

 

sosumi, I've seen that letter before, too. Think it was on here somewhere a month or two ago.

 

By the way, what's happening with your claim now? I assume you've sar'd Egg to claim for charges, is that right? how much do you expect you'll be able to claim back?

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I have not sent the S.A.R to egg yet,I was going to before the end of this week. I don't know what I would get back.I don't really know what I am doing!:-? Someone on here said I should do it as Capquest want just short of 3.5k from me. The original loan was for 5k and I paid it for 3 years.I only stopped paying it when I got sick and could not work.It seems very high the ammount they want,so I was told it would be a good idea to send a S.A.R. to egg.

 

No Capquest did not send the terms and conditions with the CCA.What should I do about that? I did not realize that it was incomplete without the T&C's.

I am very confused!

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I posted about a very similar letter I recieved a few months ago. I have not CCA'd them though, it simply arrived presumably because I had ignored the preceeding 20-25 letters that they and their friends HL Legal sent me :wink:

 

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/73929-strange-new-capquest-letter.html

[sIGPIC][/sIGPIC]

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Thanks to everyone so far!

 

Could someone tell me what I should do though about the fact that they have not sent the T&C's with the CCA

 

Also should they have sent me all the blurb about the PPI that I had and turned out to be bloody useless?

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Sorry to be a pain,but what should I have recieved from capquest when I asked for the CCA? Should there have been anything other than the 2 bits of paper,which I have uploaded on this thread,ie:t&c's or a breakdown of the debt/charges?

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  • 2 months later...

I recently send Northern Rock a CCA request and I assumed they had complied, as they sent copy of the agreement etc and a seperate photocopied and folded 2 sheets with the terms and conditions on.

 

A few weeks later they sent me a letter offering me a 30% discount on what they claimed I owed them.

 

Does this mean they know the agreement is in some way uninforceable? If so how do I find out what is wrong with it and why, then what do I write and say to them?

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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DCAs do not offer discounts out of the kindness of their hearts. These are the people who threatened you with courts, home visits and baliffs. I think we all know why they are backpedalling

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I dug out my Northern Rock agreement that they sent me in reply to my CCA reuest. It looks like the terms and conditions are a seperate leaflet/ document and not part of the actual agreement.

Would this explain why they're offering me a 30% discount.

Also this was 6 weeks ago and I've not heard a peep out of them

since before christmas.

Looks like you could be right about them knowing the agreement is unenforcable Will scan everything when I get a chance and post them on here for an expert opinion.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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I dug out my Northern Rock agreement that they sent me in reply to my CCA reuest. It looks like the terms and conditions are a seperate leaflet/ document and not part of the actual agreement.

Would this explain why they're offering me a 30% discount.

Also this was 6 weeks ago and I've not heard a peep out of them

since before christmas.

Looks like you could be right about them knowing the agreement is unenforcable Will scan everything when I get a chance and post them on here for an expert opinion.

See my previous response.:)

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Send them a cheque for £5,000 then they will match it with another £1,500 request payment then when they don't comply put a DCA on to them....alternatively 'you agree to pay an amount of your choosing by direct debit or another method that may suit you' ....why don't you offer them 1p per month....!!! it seems they don't have a properly executed agreement anyway.....

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If they can't produce a proper agreement, then I won't be offering anything at all lol.

Managed to get all the debts my girlfriends ex left her with made unenforceable over the last few months, so now having a go at sorting out my financial mess too.

 

I have no morals when it comes to using the cca request to avoid paying them. After all, if it was the other way around, they would be more than happy to screw me for every penny they could. ;)

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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  • 5 months later...
Hi,

Capquest purchased a debt I had with egg,it was a loan from 2001.I asked Capquest for the CCA and they sent it to me although it was late.I was then advised on this forum to send a S.A.R - (Subject Access Request) to egg and to write to Capquest to say that I was in dispute with Egg and therefore to put a hold on the account until it was sorted with Egg. I sent the letter to Capquest by recorded delivery last week and today got this letter in the post from them(please see attached)

 

They have made no acknowledgment of the letter I sent saying I was in dispute with Egg.

 

Some advice would be great,is it normal for them to send these letters?

 

Thanks in advance.

:)

 

Hi

 

Firstly Crapquest are not nice people, in fact, anyone who profits from someone else's misery ar ejust snakes. Just my opinion.

 

However, You do not have to correspond with them. You just tell them that you have been advised that third parties have no legal standing and you will not deal with them, only the bank concerned. Do not keep answering letters of no consequence.

Secondly, under the Consumer Credit Act 1974, they are not allowed to pursue or enforce an alleged debt while it is in dispute. Egg and themselves are vicariously liable for their actions in this case. If you have written, recorded and they have signed, they have received your dispute letter and you are in dispute. Stand firm on this, they will only use scare tactics.

should they ignore you, and they do, sure you will find a template here to tell them to bog off.

 

Here is one i've used and it usually stops them in their tracks:

 

DCA Address

 

 

Dear Sir

Thank you for your recent correspondence.

 

I have been advised that third parties have no legal standing in this matter and therefore I will not deal with third parties, I will only deal with the bank concerned.

 

Furthermore, I do not give you permission to interfere with my commercial affairs and so must decline any further communication.

 

WITHOUT PREJUDICE,

 

 

Your name (small case and don't sign)

 

 

 

If not then use this and this tends to do the trick :

 

Firstly, I have written to xxxxxxxx with regard to the above account and am awaiting reply.

 

Secondly, may I remind you that I informed you in my last letters dated xxxxxx, I have been advised that third parties have no legal standing in this matter and therefore I will not deal with third parties, I will only deal with the bank concerned.

 

I DID NOT and DO NOT give you permission to deal with my commercial affairs and so will decline any further communication.

 

I should also warn you that any further contact including, but not limited to, letters, phone calls, or personal visits from you or any third parties will be treated as harassment and extortion and will be dealt with accordingly.

 

 

 

DO NOT CONTACT ME AGAIN

 

Yours faithfully

 

WITHOUT PREJUDICE

 

Your name

 

 

Hope this helps

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also should I add, never make any repayment plan with a DCA. Your dispute is with Egg and they must supply the 3 documents that make the contract enforceable. Egg cannot pass on your details to a third party without your consent. It may say they can on your agreement with them but as this agreement is not a valid contract it is null and void!

 

namely

 

Validation of the Debt (i.e the actual accounting)

Verification of their claim against you (sworn affidavit or even a signed invoice)

a copy of the contract binding both parties

 

Egg must supply these or the debt cannot be proved. Remember, you, as a natural person are different to the 'NAME' that appears in block capitals on your credit card (what you 'lawfully owe' Vs what you 'LEGALLY OWE' - fiction vs persons)

 

can be confusing but if you need any further clarification, let me know.

 

Best to do some research - Credit Consumer Act 1974, Credit Consumer (agreements) Regulations 1983 are 2 of the most important.

 

Terms you need to research - unjust enrichment

misrepresentation

lack of disclosure

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