Refused offer of payment

[pebs]

Can anyone help with a template letter to a DCA when you have made an offer of payment instalements over the phone and they have refused?

 

Any help with wording would be appreciated....Thanks!

[Oh Boy!]

Help is on route.

 

GOLDEN RULE : NEVER SPEAK TO DCA'S ON THE PHONE NEVER NEVER NEVER.

[pebs]

I know, I wont be in the future!!

 

I will be complaining about the advisor in my letter too.

I just dont know how to word it so it sounds like I know what I`m talking about...even if I dont lol!

[Oh Boy!]

Hmmmm

 

there are templates you can use in the templates section all you need to do is to fill in he blanks and send it off.

[pebs]

I have been looking but cant seem to find one.

 

Can you point me in the right direction please?

[Oh Boy!]

Dear Sir/Madam

Re: Account/Reference Number:

Thank you for your letter/telephone call of………., concerning the above account.

I am/we are sorry that you feel unable to accept the offer which I/we have made. The majority of my/our other creditors have accepted the offers made to them and I/we have commenced payments. I/we cannot offer you more because I/we can only afford £…………. per month between all my/our other creditors, and it would be wrong to cease or reduce payments to my/our other creditors in favour of your company. The offer made to you is on a pro rata basis, as used by the county court.

In the light of the other creditors agreeing to my/our repayment plan, please would you reconsider my/our offer. I/we will be making the payments in line with the offer to your company, on a weekly/monthly basis, as a gesture of goodwill.

(Optional - add details of your circumstances and financial situation)

I/we look forward to hearing from you as soon as possible.

Yours faithfully

(Your signature)

 

GOLDEN RULE : SSSHHHHHHHHHHH ON THE PHONE.

[pebs]

Thanks Oh Boy!

 

I know I shouldnt speak to them but they annoy me so much!

[Oh Boy!]

I know i did the same, you just can't help it.

 

But i still talk to them, i tried to sound like a wounded duck, and they have a lot of sympathy, but not all.

 

Who is your DCA, NAME and SHAME I SAY