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    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
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Are Current Accounts covered by the CCA


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I have been hit by 2 creditors today (not heard from any for months) but this one is for an old HSBC debt.

 

The DCA is claiming that it is a current account debt. Are current accounts covered under the CCA?

 

If so then i will obviously CCA them.

 

Once again many thanks.

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The simple answer is no, at least for the current account itself.

 

However, I presume you are talking about an overdraft which is an unrestricted use running credit account as defined in the CCA, but they are exempted from the formal requirement for a signed agreement with the usual prescribed terms, so a CCA request isn't likely to get you very far.

 

My approach has been a 'full' SAR, and I did need to specify full as the first effort just produced a list of charges. You may find that your bank didn't send you written confirmation of the terms of your overdraft or that the default notice sent didn't comply with the CCA (they're not exempt from that bit). In fact, they are extremely unlikely to be able to produce a copy of either. Whilst this doesn't necessarily make the agreement unenforceable, it might give you a really good bargaining position.

 

Good luck

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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, so a CCA request isn't likely to get you very far.

 

you should be able to get a statement of account and a copy of the original letter outlining the terms of the overdraft, such as the overdraft limit + rate of interest + repayment terms etc.

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Well here's the thing, i'm not really sure how its made up.

 

It is not an overdraft (at least not all of it) i had i think an O/D of £1000 when the account went into default but they are claiming over £10,000.

 

I think they have either added a secured loan against a business i had into this account or they have added a credit card / personal loan.

 

I am not sure which to be honest.

 

What would you recommend? The S.A.R?

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Well given it a bit of thought and come up with a hybrid letter covering a CCA request and the S.A.R. Note i have ommitted the leglaities of the CCA and not mentioend any statuory fees either :wink:.

 

My thinking is let’s see what they’ve got on these debts and what agreements do they have to prove this debt is mine and enforcable.

 

I understand that any overdraft debt will not be covered under CCA (although I am sure the charges applied to that account will outweigh any O/D debt and cancel it out, leaving them owing me money on the bank account debt).

 

What is intriguing me is what the rest of the debt is made up of and how they intend to prove it.

 

In terms of the reference numbers the DCA has provided it is simply a bank account and sort code number. This leads me to think they have added another debt to this bank account debt, whether that be personally guaranteed business debt or a loan / credit card debt, the latter of which will be covered under the CCA.

 

I'm no expert but that sounds a bit dodgy. Are they able to amalgamate debt like this and chase it as one debt?

 

I think I can’t do anymore until I know what is the nature of the debt they are chasing!!

 

However this is one case with a DCA where i will await their reply with interest!

 

Anyway here’s the letter going to them today by recorded:

 

Dear Sir/Madam

 

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY

 

 

RE: YOUR REFERENCE:

ALLEGED ACCOUNT NUMBERS:

 

I am in receipt of your letter dated 30th October 2007.

 

I do not acknowledge or recognise any debt to your company.

 

In order to proceed on this matter I require you to send me the following information.

 

In the first instance please send me full details of this alleged account. This will include, but is not limited to, a true copy of all signed agreements and a true copy of the deed of assignment you refer to.

 

Please also supply me with a complete list of transactions and charges relating to the history of this account with your company and your original client and /or the original lender. Alternatively, a complete set of statements will be acceptable.

 

Additionally, where there has been any event within the account history which has required manual intervention by any member of your staff or your client’s staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to this account.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

You have 40 days in which to comply.

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True to form like the rest of the DCA Muppets I’ve had another threatogram letter from these plant pots today.

Suffice to say there is no mention of my previous letter, no direct reply nor any agreements or CC agreements.

A suitable reply is being constructed as we speak.

However I just wondered what part of the CC Act covers Overdrafts. Is it section 74? This will be a part of my letter.

Also what part of the CCA covers requests for documents etc?

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Well this is what i've got so far. I'm not sure of the exact legislation for current accounts or the legislation relating to the provision of docs by the creditor.

 

Any comments welcomed & appreciated

 

Dear Sir/Madam

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY

FINAL REQUEST FOR DOCUMENTS

 

RE: YOUR REFERENCE:

ALLEGED ACCOUNT NUMBERS:

I am in receipt of a letter from your company dated 7th November 2007.

I am surprised to receive such a missive bearing in mind I wrote to your company on the 1st November 2007. A copy of this letter is enclosed.

This letter served clear notice to you that this account is under dispute and I requested from you all relevant documentation that you wish to use to attempt to enforce this alleged debt, including (but not limited to) true copies of any signed, executed agreements you may hold along with full statements relating to this alleged account.

You claim that this debt is a “current account” debt. As you will be aware such debt is covered under the Consumer Credit Act 1974 and within this legislation sections 77-79 places a duty upon you to supply original documentation within a given timeframe of 12 days. After 12 days you enter into default and beyond 30 calendar days you have committed a summary offence for which a fine of £2,500 can be levied against your company.

Once you have entered this default period this alleged debt becomes unenforceable under law until you have complied with my request.

My request for account statements allows you 40 days to comply.

Be warned that the clock is ticking and should you fail to respond I may choose to complain to Trading Standards and The Office of Fair trading.

I once again ask you to supply copies of the relevant documentation in order that we may take this matter forward.

Please note any legal action you may take at this time will be vigorously defended.

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Did you actually send them a CCA request with the £1 postal order?

 

Seems to be mixing up a S.A.R. and a CCA request, TBH. They are covered by different statues, and give you different things. In this case, I would recommend a S.A.R. with the prescribed £10 maximum fee.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Thanks for the input TT.

I did send them a formal CCA request and SAR (but oops forgot to include the money, silly me ;) ).

My strategy is to hit them for everything that they’ve got. This alleged debt goes back to 2000-2001 I believe from their correspondence.

So I’m not confusing the two requests, I’m simply trying to see precisely what they’ve got in the way of paperwork and agreements, and on top of that what records they hold on this account.

If they’ve no paperwork then I’m thinking the S.A.R. is irrelevant anyway.

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