HSBC Just Keep Adding Charges

[spreadercraig]

Hi all,

Firstly what a great forum!

 

Secondly.... HSBC, for nearly three years have been adding hundreds of pounds a month on two accounts for overdraft charges.

 

I've been paying a small amount into these accounts for goodwill, but they're charging £3 a day plus an extra fee per month.

 

I was about £800 overdrawn on one account and now the balance is around £6000. I've stopped opening the HSBC statements.

If they would take off the charges I could pay the original debt now anyway...but is there any chance of them doing this?

 

They have offered me an extra loan of around £10000 which would cover everything, but surely then I've commited myself to paying these extortionate charges.

Anything I can do?

Thanks

[Rtech]

Send Data Protection Act S.A.R.(Subject Access Request )letter to them,with a £10 PO,by recorded delivery.Template is in The library here,and then claim them back.Would also open a parachute Account asap.

[spreadercraig]

Thanks for the reply.

 

By parachute account do you mean a different account at a new bank?

If so I have done that. I've still been making token payments into the account though, albeit very small ones.

 

How would claiming them back work though? Would I pay off the original overdraft first or would they refund the charges (if they would) then I pay the overdraft?

[Rtech]

The charges would reduce your OD balance ,or if that leaves you in credit they would have to pay the difference.

You done the right thing opening another account.,

[sequenci]

Step one is to get yourself a brand new bank account.

 

Step two is to look at reclaiming any charges that have been added.

 

Step three is to consider a complaint about HSBC as they haven't been acting in a fair and reasonable manner, a clear breach of the Banking Code.