Monkeymax V Barclays

[monkeymax]

HiSlick,

been a while since i've been in here. I have now found that it may be possible for me to claim hardship if my bank has taken over £500 a year in charges. does anyone know if this is correct?

if so how do i go about it??

Sounds to good to be true after 2 years!!

[slick132]

Hi Monkey,

 

I'm not sure on the specifics which will designate yours as a Hardship case but, if you read through some of the Stickies here, you'll get some pointers - http://www.consumeractiongroup.co.uk/forum/cases-stayed-pending-oft/

 

[monkeymax]

I have just looked at my Barclays account that i have had in court since Aug 07 on stay and they have made a goodwill gesture payment for 50% of my claim to me 2 weeks ago.

I have not recieved anything from Barclays telling me why this has been done or even hat it had been done. Afew weeks back i wrote to them explaining i had financial difficulties and wish for them to forward me their claim form under financial hardship rules. I had recently transferred all in and outgoings to another bank so the account looked dormant. And thats it!

i never recieved a claim form, i haven't told them anything about my personal circumstances... they just paid.

 

Will let you know more when i know more!!

[saintly_1]

So they sent you no letter or information ?

 

please let us know if they send you any information

[slick132]

Write to them seeking an explanation if you haven't heard anything by, say, a week's time.

 

You're entitled to a proper reply to your hardship claim and an explanation how how and why they've refunded what they have.

[monkeymax]

nope no letter, the payment was recieved on 20th Feb.

 

i am writing to them anyway to say i'm not happy with the figure and update them on the current outstanding figure including extra charges since case stayed!

 

i'll let you know when and what i said