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Found 9 results

  1. My husband and I recently moved out of a small 2 bed-semi that we rented for 5 years. The landlady did the check out with my husband - taking almost 3 hours. She pointed out a number of things she was no happy with in terms of cleaning (if there was a slight mark/spot that had missed it meant we hadn't cleaned it at all and it was filthy etc) and reluctantly my husband agreed to £100 'cleaning' bill - signed the check out sheet, as did my landlady. She sent it through to the DPS but due to no internet and started new professional jobs we didn't see it before she cancelled it a
  2. Hi, I recently had a £800 repair bill to fix a broken wiring loom where it passed through a hinged part of body work designed and purposed for repeated opening and closing (power roof), the car is a 2009 308cc and i have owned it since 2011... Now to me this area is designed to move, it has wires that pass through it and as such if they have broken they have been spec'd or installed incorrectly at time of manufacture... Or do i have to suck it up and accept that parts of the wiring loom are subject to 'wear and tear' Thanks in advance for any advice... Paul
  3. I have VTd my car and paid up to the 50% However, they are trying to claim a further £200 from me for a torn seat (which was there when we bought it and is a common fault) and some scratches that are hardly anything to be concerned about on a 2008 car. I have disputed the claim but they are saying it's up to me to prove the scratches etc were there at the time of purchase? Is that correct? The garage who we bought it off have agreed with us about these things being there at the time of purchase and have said they will back us up but if the car finance don't accept that where
  4. I bought a car from CARCRAFT 14 months ago- I have purchased a @DRIVE HAPPY " warranty and paid £1000 for this! Gear box is knackered in my 3 year old car - that I've owned 14 months! And guess what ... They are not paying out... And guess why .... Wear and tear! I was sold this warranty by being took into a back room by a woman - she told me that she had recently had lots of problems with her car and the warranty covered everything!!! She insisted this warranty was amazing best money could buy for " peace of mind!" I am now told that it doesn't cover the
  5. Hi, I am in a bit of a long running situation and would really appreciate some advice. My situation is an extremely long running affair and I will try and summarise where possible in order to get to the point. I bought a 2.0D Nissan Qashqai with extended warranty for £9500. The car was 4 years old and had only done 32000 miles. 11 months after buying the car and only doing 6000 miles in it, it broke down. We returned the car to Stratstone Honda where we had bought the vehicle from, they spent 5 weeks attempting to diagnose the issue by replacing several parts in the ve
  6. I am hoping i can get some advice as I am currently in a frustrating situation and facing costs which I think are unfair. A little background I started renting in December 2010 with my partner this was the first time we have ever rented. When we moved into the house in 2010 the house was cheaply decorated walls painted and new carpet, we moved out on 28/03/14 so roughly three years. Prior to leaving I spent best part of 2 days cleaning the house I have had a letter today listing dilapidations which were picked up on the exit of the property. One of them is a full clean of the
  7. Hi Everyone, Just looking for a bit advice here. We have a 2008 (58) plate Vauxhall Zafira (purchased September last year from a car supermarket) and on the 13th (definitely unlucky for us!) we broke down 100 miles away from home. Not to worry, we had a warranty (or so we thought!) Our car got recovered to a garage where the problem was diagnosed as gearbox failure and the gearbox repair specialist sent his report to the warranty company (which stated that the 'pinion bearing failed and damaged 6th gear and gearbox housing'). The warranty company (the RAC
  8. Hi guys In November I bought a 55 plate Skoda Fabia with new MOT. Last week I put it in for a full service and discovered the brakes were shot. I needed new pads, discs, shoes and cylinders. I realise all these things fail subject to wear and tear but since I purchased the car I have only done 4800 miles. Simple question: Is this fair wear and tear or should the dealer have known about these faults when I bought the car. If so do I have a claim under SOGA?
  9. Hi guys this is my first post so hopefully im in the correct forum! My land lord came round sunday afternoon for a routine inspection. He noticed that one of the bathroom floor tiles is cracked. I agreed that it needs replacing but instead of replacing the one tile (which im sure would be almost impossible to find the correct match) he suggested i take all the tiles up and replace the entire bathroom floor with lino that he would choose and i foot the bill! this seems extremely over the top and far too expensive for me to pay for. I was wondering if this would be general wear and tear? an
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