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Found 5 results

  1. Hi I just want a quick sanity check before pushing Groupon further. We purchased tickets to a car event that was due to take place last Saturday. The event is clearly listed on their site as 8AM to 8PM. As it was a bit wet last Saturday we waited until it cleared up a bit and arrived at the location around 6pm to find it was closed and everyone had gone. (Further searches suggest it got cancelled about 4pm) I came back and contacted Groupon to ask for a refund, eventually they came back yesterday and said that we could get Groupon credit. Am I being reasonable pu
  2. Hi everyone Can someone please offer any help on what my rights are regarding a 'like for like' replacement for faulty goods? Does the term 'like for like' even have any legal bearing? I have recently bought a new TV as a treat when moving house. - a 47" Toshiba, 47WL968b. I considered myself lucky when I got it at a discounted rate via Groupon. The price I paid was £699 on 30th April. The retailer lists it on their site as £949. It arrived last week and worked without problems for a day. After that it present a catalogue of faults. The retailer confirmed these si
  3. I bought a Groupon voucher to use at a online store before the 25th. On the 24th night I tried to use the voucher to make a purchase and it didn't go through. I can prove that I tried as I set up a new account with that merchant at around 1030pm and the voucher failed at check out. Groupon is now saying that since the voucher is expired they can't do anything about it. It wasn't a big amount, only £20 but the principle is bigger here. How can they give me a voucher that does not work and then say they can't do anything? What are my Legal rights and how should I approach this as a f
  4. Hello ! Travel company Clear Sky Holidays increased their price by £25pp. According to them i was too late to make a booking (deadline was 26/10/2012). I did it online on 25/10. I know that according to their form I was not giving them the exact details, but fine print says: "Booking required via Clear Sky Holidays at "web site mentioned which I can`t post according to this forum rules" or by phone: 0844 493 4655." So that means I completed my first step. After a while I received an email: Hi Tom, Thanks for the interest in the offer that we were advertising. If you can con
  5. Hi folks, hoping you can help me with this one. This all started back in November 2011 when we purchased a 3 + 2 furniture combo, link below: https://www.groupon.co.uk/deals/national-deal/cool-furniture/719328 scroll down a bit to see the full details: So a £1600 suite for £579.99 - SORTED! Now, here's where the problem with it is... We have some cats in the house, and our previous suite had some minor scratches (and I do mean minor), no big deal. This one with the bonded-leather which as taken from the sales page link about bonded leather... "Bonded leather (
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