Showing results for '"british telecom"'.
Found 14 results
-
Hello All. -
Dear BT, I am a new customer - I switched because I was told you were 'The Best'. I am happy with the Broadband services For the most part, I am happy with the telecom services, however, you MUST cease blocking calls to my land line. Specifically, you must cease telling the people you are blocking - that I have made the request to block them. I haven't - the reasons I have not asked you to do this, are A: one of the numbers you appear to be blocking is a hospital and I need to receive these calls - the other is a good friend ... and B: I wasn't even aware this service was available? How many other customers ar
-
As the topic asks Do we have the email address of the BT executive Complaints, not the normal phone drones. I did have Ian Livingston but i do not think he is with BT any more Thanks -
Hi all, I am probably flogging a dead horse here but..... We have recently changed from Sky to BT as we are moving house and I wanted to keep my phone number (Sky cannot do that but BT can ) So we had BT activated just yesterday at our current address. This had to be done so BT had our line when we move - next Wednesday. They are now saying they cannot activate a home move for our line until the day we move then it could take up to 10 days for the line in the new house to be activated. I have been passed from pillar to post today trying to get them to sort the mess out and am no further forward... Is there any way I
-
Im guessing this is relating to the dreaded provider British Telecom, Im having the same issue with them there engineers wouldnt install it where i wanted so when i left they left me without a working wireless hub so i tried to contact them again and again and told them i want it relocating like i asked in the first place oh sorry you will need to pay £130.00 for that so i refused, refused to pay for it and said i wanted it cancelling but they decided to use my cooling off period before the services was installed. So time has passed ive sent Ian Livingston at BT a really nasty abusive email had a few unkind works to him in there. B -
Hi guys BT are trying to chase me for £461 i have never been one for debt but when i don't get a service i for one will not pay for it. Back in October 2011 i had BT installed and originally had a BT line in this house the reason for this was we was going to move to a private rent and they didnt have cable services in that area when i had Virgin at the time so i cancelled Virgin and went to BT. One day in October BT arrived to install my services i asked the engineer if he could install it upstairs as my PC was in the back room, He refused as there was already a phone socket behind our TV in the living room so when he left i could
-
Hi,had a contract with bt,moved house last august,so an estimated 8 months into contract. They passed the debt onto ccs..which added rougly 238 in there own charge on top of the debt,there was a remaining balance of debt of 348,which i owed,fair enough,then they added equipment charges,final charges for moving house! which added up to 914! then ccs added a charge,ccs first refused my offer of £20 a month, since then it has changed because i sent them a fairly brunt email stating they were in breach of oft guidelines in many ways and thats what they were getting when i dont even agree with the bill in the first place! my question anyway to
-
Hi, Im hoping someone can help me out. Ive just discovered BT have issued me with a default notice for an account they closed in error. The amount is the cancellation charges. A couple of years back they closed my account without me requesting it. I had a new account set up straight away due to an error on there part. I am no longer with them & was totally unaware of this. I have spoken to them & they have said the default & disputed amount still stand as I cancelled the contract early. This is totally untrue. Im hoping for some advice on what to do next & how I go about getting the default removed.
-
After months of poor service, overcharging and getting nowhere with BT i moved my line rental to Sky. BT are now harrassing me by phone and letter demanding advance charges as i was 'in contract' when i moved and threatening to pass on to their external debt collection agency even though i am trying to communicate with them. I argued that i wasn't in contract and finally got the response that the 12 month contract automatically renews unless cancelled. I thought that under contract law a contract could only be renewed by 'positive action' and that silence was not acceptable. My questions are: Is the contract enforceable me
-
ately been added to the account were being ignored. I have written to British Telecom and the meat of their response was; "The Debt Collection Agency (DCA) admin charge is only applicable to those customers who. despite numerous reminders, do not pay their telephone bills and are then passed to an external debt collection agency to pursue. The administration cost is not a charge in respect of BT supplying a service, but is to compensate BT for the costs incurred as a result of referring the account to a Debt Collection Agency. The pertcentages applied will represent the lowest DCA commission rates in place for these debt types -
I have received a demand from a D.C.A. (Robinson Way) re an alleged B.T. debt. Could someone advise please if the alleged debt is subject to request Consumer Credit Act regulations sent to Robinson Way or A Subject Access Request to B.T. Or does the disputed alleged debt not come under the Consumer Act Regulations?? If not what regs.do disputed alleged debt to B.T. come under. "EXEMPLO DUCEMUS":?
-
Hi All, I know everyone knows just how much trouble having any dealings with BT is, but I just need to have a rant about them. Apparently BT sent me a bill. I don't use Direct Debits any more for obvious reasons and prefer to phone and pay. Every letter (apart from personal ones) gets scanned into my computer and indexed (a bit anal, maybe, but you wouldn't believe how useful it is). There was no bill from BT. Anyway, as I don't use the landline for much as I prefer to use either my mobile or a Linux Skype equiv. I didn't notice that they had restricted my line to incoming only for some time. I tried to phone them, but
-
A friend has had problems with a stalker to the point that she moved houses. She made her phone and address ex-directory, but it seems to have become available. This has made her ballistic. I haven't had a landline in a while, but I thought they can't have your number in the directories without your permission? Should she sue them about this happenstance? I don't even know where to start. Ofcom?
-
I received my telephone bill the other day showing a late payment charge for the previous bill, and after less than two weeks, I had a phone call from BT (The person spoke barely recognizable english). Surely, this is harassment? And surely, isn't this late payment charge just as ulawful as the bank late charges? I intend to pay my bill by cheque and deduct the late payment charge. has anyone else done this with BT? Most businesses are given 30, 60 or 90 days to pay their bills. Why is the private consumer penalised (Illegally) with such charges??? Rhino69
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS