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JackD13

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  1. Hi, I parked in a loading bay for what felt like no more than 15 minutes and received a parking ticket. See images attached. I couldn't see any signs that clearly displayed the time allowed or the terms and conditions. Is this legal? Please let me know if you need any information and thank you CAG in advanced!
  2. Hi, Thank you for the response, just to keep you updated with developments. They have sent a second letter informing me the amount due has now risen, see attached. Following your previous instructions - I'm going to ignore. Thanks again, Jack Charge Notice Reminder.pdf
  3. For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 22/08/17 2 Date on the NTK [this must have been received within 14 days from the 'offence' date]27/10/2017 3 Date received 01/11/2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up you appeal] No 7 Who is the parking company? Highview Parking 8. Where exactly [carpark name and town] Urban Exchange, M4 Manchester For either option, does it say which appeals body they operate under. BPA Please accept my apologies, I've filled this in below Cheers,
  4. I've received a parking ticket from Highview Parking - See attached. It states that the visit contravened the terms and conditions displayed on the signage. I used the facilities and thought i was well within the terms and conditions but they do not seem to think so.. Would appreciate any help with how to respond to this letter as i think they are acting unfairly. Cheers, HighView PCN.pdf
  5. Hi Lee, Thank you for you're response. I've had to terminate my contract as i felt there was no other way to resolve this issue without spending hours on the phone to staff that didn't give a hoot. I've found a very affordable contract with EE who so far have been great and i would recommend them above Vodafone to anyone thus far. Cheers, Jack.
  6. Hi, I received a faulty phone from vodafone (sometimes it displays nothing even though there is "life" in the phone) where i have been a customer for 2 years. I received this phone on the 6th went on holiday come back and started using the phone requesting that my number change (because of PPI calls), they happily arranged this. Once i reported the faulty phone they said that they would send a courier to switch the phone for a brand new one which i was pretty happy with. Then the customer service assistant discovered i had changed my number and that this switch wasn't possible and told me that a courier would have to come and pick the phone up, take it for repair then have it sent back to me. I asked for some times scales as i need my phone as part of my job and she couldn't give me any and the earliest the courier could get to me was the 25th. So not only am i sat with a broken phone for 6 days I also don't know how long im going to be without a phone. When i pressed on the issue of weather its going to be a week, month or year she still couldn't give me any sort of indication. To top it all off i get a faulty phone that's been refurbished when surely i should be entitled to a brand new phone. Surely I'm entitled to a better service than i received I'm just not too sure the best way of going about it. Could somebody suggest the best way? Thank you.
  7. Hi, I received a faulty phone from Vodafone (sometimes it displays nothing even though there is "life" in the phone) where i have been a customer for 2 years. I received this phone on the 6th went on holiday come back and started using the phone requesting that my number change (because of PPI calls), they happily arranged this. Once i reported the faulty phone they said that they would send a courier to switch the phone for a brand new one which i was pretty happy with. Then the customer service assistant discovered i had changed my number and that this switch wasn't possible and told me that a courier would have to come and pick the phone up, take it for repair then have it sent back to me. I asked for some times scales as i need my phone as part of my job and she couldn't give me any and the earliest the courier could get to me was the 25th. So not only am i sat with a broken phone for 6 days I also don't know how long im going to be without a phone. When i pressed on the issue of weather its going to be a week, month or year she still couldn't give me any sort of indication. To top it all off i get a faulty phone that's been refurbished when surely i should be entitled to a brand new phone. Surely I'm entitled to a better service than i received I'm just not too sure the best way of going about it. Could somebody suggest the best way? Thank you.
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