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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

shilu28

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Everything posted by shilu28

  1. shilu28
    ,, Debt Collector letter.pdf
  2. shilu28
    1) Surrey County Council Hall, Penrhyn Road, Kingston 2) Parking Charge Notice 3) No permit unauthorised parking 8:48pm 4) Advice note at the bottom of the PCN states that is Parking Charge and not a penalty or a fine. Thank you very much for your time and please let me know if I need to extract other details from PCN.
  3. shilu28
    I have uploaded the only 3 letters I have had regarding this matter. And email from Enterprise Car Rental confirming GBP35 for admin charges debited on my credit card without authorisation from me. My defence: 1) PCN shows time I entered the car park. No time showing when I left. 2) No barrier to stop me going into car park, no visible signs stating it is a private car park (hopefully I will take photos this weekend) 3) Not resident at the address where copy of judgement was sent. They knew full well that I am not resident there from the council tax payment records I am still waiting for County Court Bulk Centre to respond to my request for copy of the judgement. Please advice any other points that I need to add. sorry for my previous mistake about uploading files. I am correcting it now Unfortunately cannot scan PCN due to extremely bad original scanned doc sent to me by car rental. nerged.pdf
  4. shilu28
    Yes it is but not update for a long time.
  5. shilu28
    Thank you for your reply. It was a hire car. I do not own a car. I have tenants living in the house.
  6. shilu28
    Thank you for your reply. That's very kind of you. Oh really, please tell me more about these unlawful admin charges? Thank you, I have the N244 form.
  7. shilu28
    Should I ask DEL to return the GBP70? As I never received the copy of the judgement, where can find the info I need to fill in the N244 form? DEL will not send me anything. This weekend, I will be able to take photos of the car park in Kingston.
  8. shilu28
    I had parked in the Surrey County hall car park. It was dark and raining and I remember looking for signs for park striations. There was certainly no barrier to stop me from going into the car park if it was a private car park. And I remember looking for any signs for parking limitations but didn't find any. The person I was with works for Surrey County Council in Kingston and she didn't know if I was allowed or not to park there. I didn't know until the car rental company debited their admin charge on credit card that I had a parking charge. I paid their admin charge. They told me the I need to pay DEL GBP70 asap to close this matter. Car rental company sent me the notice to pay the charge by email. I thought I had made this payment to DEL but for reasons that I don't know, payment never went through. The bank has since corrected their mistake and paid the GBP70 to DEL. I did't find this out until I received the letter from Gladys and their debt collectors last week that I hadn't paid the charge. I never received any post from DEL. DEL now claims that the letter was never collected from the Post Office. My tenants never received any notification of any delivery. I live in Amsterdam and the house where the 2 letters were sent is mine. There are tenants living in the property since 7th April. I have a signed lease agreement with them. They have always forwarded all posts to me.
  9. shilu28
    Thank you for your reply. Please do I need to fill in the N244 as suggested by dx100uk to file a set-aside?
  10. shilu28
    Many thanks for your time to reply. I am permanently resident in Amsterdam. Will the short term rental lease for my house be good evidence as proof of being out of the country? Gathering evidence could be difficult as I am not in England. I need to think about this and how it might be possible to do it.
  11. shilu28
    Thank you for your advice. So what should be my next steps? Write to DEL MD again stating that the claim form was issued whilst not in the country knowing full well that I wasn't resident in the country?
  12. shilu28
    It happened on the 24th March 2016. Date of notice is 1st April 2016. I first received the notice on the 26th April 2016, same day I posted the cheque. No I do not live near by. I live in Amsterdam. My bank rectified the mistake and they have already resend the original transaction. I am not living at the address that rental car provided. It is my house but it is rented out. They have always either kept (for me to pick up and I am in the area at least twice a month) or forwarded all mail.
  13. shilu28
    Thank you for your reply. I definitely didn't receive the notice. As mentioned previously, I did try to make payment but the payment didn't go through. If I had received the notice then I would checked my bank statement and would have initiated another payment. It was No permit/unauthorised parking at Surrey County council hall in Kingston on Penrhyn Road at 8:50pm. I was using a hire car. The rental car company provided my address to them.
  14. shilu28
    I wrote to DEL asking for set-aside and this is their reply: Thank you for your email. We were provided your details from the Hire Company. The address we have on record is the same address as you have provided to us. As such, we are confident that the address was suitable for service under the Civil Procedure Rules. We are of the opinion that there is no real prospect of success in you defending the claim. Nor do we believe that there is any other compelling reason why the judgment should be set aside. For these reasons we are not prepared to consent to the judgment being set aside. You may still apply to have the judgment set aside. Details of how to do this, and the costs involved, can be found at https://www.gov.uk/county-court-judgments-ccj-for-debt/overview. Kind regards, Dyl Kurpil MD
  15. shilu28
    Many thanks for your replies. I have CCJ number and I know it was served to my address because both Gladstones and their debt collector have the my address. I am assuming that DEL, if they sent letter, to my address but I never received anything until a couple of weeks ago. If I had received this letter from DEL about the payment, they I would have sorted it out straight away. Please how will set side help?
  16. shilu28
    Thank you for your time to read my request. No, I have nothing except the a letter from Gladstones and their debt collect agency. And this is when I found out that there is CCJ against me. I have requested copy of the judgement that DEL have entered against me but they refuse to send me anything.
  17. shilu28
    I am in a very difficult situation with DEL. I was using a hire car. The hire car sent me the charge. I made the payment or at least I thought I made the payment. My bank statement shows payment gone through but DEL received anything. It turns out that there was error with the bank processing system and somehow the last digit of account number was missing. The bank processed the transaction and have resent the original amount. DEL claims that they sent me a letter for payment which I never received. And I have asked them numerous times in the last week to send a copy of the letter that they sent. First they said that it was sent recorded delivery. I asked who signed for it and they didn't respond. Then they admitted that it was never sent. Now the MD of DEL wrote to me stating that letter was sent. I don't have a problem with paying the charge however, I never received any notice from DEL that payment was due until I received letters from Gladstones and their Debt collectors. Please is anybody able to provide any guidance or advice about my rights? Below is the copy of the email received today: ----------------------------- Dear Sailesh, Your email has been forwarded onto me to review. Looking at the case , it would appear that judgment was entered against you on 31/08/2016. As such, we regret that we cannot accept the original charge amount and that we will be pursuing the full judgment amount. If you wish to resolve the matter, please make payment for the outstanding amount at your earliest convenience and we will ensure that our agents notify the Court that the judgment has been satisfied. Please note that we are unable to accept payment directly. Further details of how a County Court Judgment is obtained can be found at the following link: Trust online link We trust this answers your queries . Please note that we will not engage in protracted correspondence regarding your Claim and subsequent judgment. You’ve been given the opportunity to dispute the matter and we are now in a position whereby we will seek to enforce the judgment against you. If you wish to dispute the judgment then we would suggest that you seek independent legal advice as to how this may be achieved. Kind regards, Dyl Kurpil LLM/LLB (Hons) Law Managing Director
  18. shilu28
    2 years ago I tried to get my iPHONE 5 replaced by Apple for issues with Wifi drops outs and bill shocked associated with them. I used a lawyer and in the end, they gave up after 2 years because Apple convinced the lawyer that there is no evidence. The issue here is Apple's Customer Service or rather the lack of it. Unless they make money, they are not allowed to refund money or replace products that are going to eat into their bottom line. And that's also the reason why when chat to Apple support, now they want to ring you back and charge you for each incident even though it is their software is the problem.
  19. shilu28
    Finally, I received the data requested. However, they have omitted the all the data that was at the beginning and related to my discussions with BA and in particular, the person who had made the offer. In the SAR letter I clearly stated that the information request period and they have left out the first 18 months. Please does this mean that I have write to them again and send them GBP10?
  20. shilu28
    I have found the place for CAGmail. There was a link in one of the other forums. There are no tabs for this in my profile. http://consumeractiongroup.co.uk/mail/. Thanks anyway.
  21. shilu28
    Many thanks for your reply. I am very sorry I meant CAGmail where, through CAG, I can send physical letters.
  22. shilu28
    Please does anybody know where I can access the service CAGmail?
  23. shilu28
    Many thanks for your very informative reply and suggestions. I will follow through with your suggestions.
  24. shilu28
    After complaining for over a year to British Airways about numerous issues with my round the world ticket in business class in various destinations where I incurred a lot of phone charges, stress and anxiety, they offered me a gesture of goodwill, a free return 1st class ticket anywhere in the world with no expiry date. Unfortunately, I have lost the letter with this offer but I have exact dates of each correspondence with them and my correspondence sent to them with names of CEO and the person who made this offer to me. Now, they are denying an evidence of this whole issue and not willing to honour the gesture of goodwill. Please can anybody tell me where I stand legally? In advance, thanks for any help.

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