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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Application of the de minimis rule in council PCNs


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Green and Mean provided a link to this case in another thread:

 

Suzanne Campbell –v- London Borough of Camden PATAS Case No 2090523567

 

http://keycases.parkingandtrafficappeals.gov.uk/docs/Campbell%20v%20Camden.doc;%20Suspension%20of%20controls.doc;%20signage.doc;%20requirement%20for%20compliant%20sign.doc

 

On many occasions we see the de minimis rule being applied or anticipated in the case of Council PCNs.

 

This rule has been used for example to say that the absence of a "T-Bar" at the end of a double yellow line is of no consequence. It also appears to be in conflict with a rule established in the old case of Davies v Heatley [1971] RTR 145 in which it was established effectively that:

 

. . . since the traffic marking did not conform strictly to the sign as prescribed by the regulation, no offence had been committed, and the conviction would be quashed

 

However, as as often been pointed out this is under a different legislative framework and under criminal law so is merely persuasive.

 

But, the Adjudicator's decision in the case cited at the beginning of this post provides us with things we can directly refer to and quote. Key are the following:

 

The only way in which this sign could conceivably be saved is by the application of the de minimis principle. No doubt the Council would urge me to do so, but in my view this is not an appropriate case. This is not an instance of some minor error in the size or capitalisation of the letters, or the border of the sign, or even of a single misplaced word. The fact of the matter is that the Council has simply used a non-prescribed form of wording; and indeed one which is specifically pointed out in the TSM to be not permitted
(TSM = Traffic Signs Manual).

 

and

 

The Council's position - and I have to say I have some sympathy with the Council - is, in summary, that the sign indicates the suspension perfectly clearly. This is undoubtedly true and indeed is not disputed by the Appellant. However the fact that a sign is clear does not make it correct (see, for example, Davies v Heatley [1971] RTR 145) The Council in its TMO has specifically required itself to erect not a clear sign but a compliant one, and it is only the presence of a compliant sign that creates the contravention at all. In the absence of a compliant sign the vehicle in this case was not in contravention and the Appeal must be allowed.

 

So this gives us a clearer view on when Adjudicators may feel that signage issues are de minimis and when they are inadequate.

 

I hope this is of help to you if you are faced with this issue.

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Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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The point the case makes is a minor variance to a 'legal' sign is acceptable, but making up your own signs is not. A yellow line is a proper TSRGD sign even if painted a bit wrong a parking suspension sign to suspend a parking bay is not shown in the TSRGD so is not a legal sign simply applied incorrectly as it doesn't exist even in its correct form.

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It would not be de minimis if the lack of a T-bar was relevant to your specific case.

 

One reason a ticket I had was quashed the other year (amongst many) was that there was an old T-bar in the centre of the line for no reason. It has been extended but not properly erased from earlier.

 

I didn't pick it up, but the Adjudicator was on to it straight away.

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The point the case makes is a minor variance to a 'legal' sign is acceptable, but making up your own signs is not. A yellow line is a proper TSRGD sign even if painted a bit wrong a parking suspension sign to suspend a parking bay is not shown in the TSRGD so is not a legal sign simply applied incorrectly as it doesn't exist even in its correct form.

 

I think it goes a bit further than that. It's not just about making up signs it's about the need for compliant signs to be present. 'Legal' signs can be non compliant if it can be shown that the error does not fall into the realms of "some minor error in the size or capitalisation of the letters, or the border of the sign, or even of a single misplaced word".

 

Of course, each Adjudicator makes up their own mind in any event.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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