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    • Hi, below is a draft of the letter Address: Hugo Martin Director of Legal and Company Secretary EVRi Parcelnet Ltd trading as Evri CAPITOL HOUSE, 1, CAPITOL CLOSE LEEDS LS27 0WH REQUEST OF CONTRACTS      Dear Sir/Madam, I am writing in regards to the ongoing small claims case ____. In your Defendant’s response you make reference to a pre-existing commercial agreement between yourselves and Packlink (2.7). In that, you claim to have a clause removing customers third party rights under the Contract (Rights of Third Parties) Act 1999. I would like to request a copy of this contract and confirmation of the date on which the exclusion of third party rights term was included in it. If you refuse to provide this then I will be henceforth referring to that refusal in the claim, including to the Judge. I also notice that you have destroyed tracking information due to "lapse of time" in line with your data protection policy (2.12). Can you share where this data protection policy is disclosed to customers? I also ask you to forward you a copy of that data protectiono policy, and again if you refuse to provide this then I will be henceforth referring to that refusal in the claim, including to the Judge. Kind regards,
    • Firstly, thank you for filling in the sticky so quickly - we wish everyone who comes here would do that! You're in the clear.  MET don't know who the driver was.  They can use Schedule 4 of the Protection of Freedoms Act 2012 to transfer liability to the keeper if their bilge arrives within 14 days - they didn't send it out till 102 days after!!! So sit on your hands.  MET will come out with threat after threat but ultimately will do nothing. Have a read of other threads for this car park - we are having a tsunami of cases at the moment. Be sure to come back here though if they ever send you a Letter of Claim.  
    • Just received this letter from Lowell.  IMG_1032.pdf
    • I don't think you are misunderstanding. It seems something may have gone missing. HB
    • Hi, Thanks for the reply. The only correspondence I've had from them is attached to the post? Apologies if I'm misunderstanding. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ticktock v's Lloyds - serious legal advice required


Ticktock
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You should be a bit careful, then, since the banks often end overdrafts on a pretext, if you reclaim charges.

 

The situation is:

 

My ex-wife has two bank accounts and a loan.

 

Acc1 - o/d - £3,000'ish

Acc2 - o/d - £700'ish

Loan acc - owes £800'ish

 

She has no money.

 

We have suspended all accounts, so no interest/fees/charges...etc...now happening.

 

She no longer uses these accounts, and has a new one with Barclays.

 

I (on her behalf), have agreed to pay £5 per month into each of these accounts, but I think Lloyds are expecting her to increase this to around £50 to each of these accounts in about six months - not going to happen.

 

She gets constant phone calls from the Lloyds collections department saying they have not received the £5 payments which is rubbish, because I have set them up to come out of my own account.

 

We get through to different people all of the time, some of them telling us they have received the payments, some of them saying they haven't.

 

It is a total mess, and the people in the collections department are worse than useless.

 

I have no idea how to sort any of this out, all I know is that my ex-wife is broke and has no way of paying any of this money back.

 

I am not saying that it was not largely her fault for getting into debt, but she has been to Lloyds for help in the past and they have been unwilling to assist. They have been quite happy to her offer her more loans and larger o/d's even after she was heavily in debt.

 

:idea:

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I think you should be in this sub-forum. http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/

 

Post your problems there, and I guarantee you'll get some good answers ( starting with solving the telephone harassment problems:) )

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Hi Ticktock,

 

Just posting to subscribe, and to say keep up the fight. I read your post and was nearly in tears with anger, I have great sympathy with your wife and you need to tell her to hang in there, and you will get all the help you need now on this site, everyone is brilliant.

 

Bw,

 

Fzrkitten.

Fzrkitten

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I think you should be in this sub-forum. http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/

 

Post your problems there, and I guarantee you'll get some good answers ( starting with solving the telephone harassment problems:) )

 

Thanks, but she is not getting harassed to 'pay up or xxx will happen'.

 

It's just the Lloyds collection department ringing up keeping on saying that the agreed payments haven't been made, when they have - I have the standing orders to prove it!

 

'Debt collectors' haven't been suggested by Lloyds - unless you include Lloyds Collection Dept. in all of that?

 

Would you still suggest I post this in that forum?

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Thanks, but she is not getting harassed to 'pay up or xxx will happen'.

 

It's just the Lloyds collection department ringing up keeping on saying that the agreed payments haven't been made, when they have - I have the standing orders to prove it!

 

'Debt collectors' haven't been suggested by Lloyds - unless you include Lloyds Collection Dept. in all of that?

 

Would you still suggest I post this in that forum?

 

Yes, or the general debt forum.

 

By "Agreed Payments" btw, debt collectors often mean the payments agreed in the original credit agreement; NOT the fact you've missed paying money under a DMP.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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