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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Me vs Abbey


ogrebear
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Well buoyed on my others tales of success I have taken Abbey to Court for £2168 spread over 2 accounts.

 

I started it all back in April and now have a Court Date for September 6th. Just putting together a Court Bundle now.

 

Damm I am apprehensive of what I might have to do/say in front of a judge. Heres hoping Abbey settle or fail to show!

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Hi

 

Remember to scour the threads around Abbey, don't forget your terms and conditions in the bundle as they maybe needed. They should settle before then, but you never know.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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I just presented a folder to the court, all indexed for easy access. All of the information we need to rely on in the court bundle was highlighted.

Did'nt get to use mine as Lloyds settled my card account.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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GaryH has given a link to a very good bundle template at post #68 on my thread psm v abbey plc one word of caution make sure the bundle contents fit with the abbey defence.

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PSM- you have been through it, how did you present your data? Loose sheets of A4? Folder like ukaviator? Treasury taged?

 

I am after some idea of the standards of presentation I need for my bundle; the actual data/files I have.

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presented in folder with numbered dividers to correspond to sections in index: Claim Title: ************* V Abbey PLC Claim Number: *********** INDEXSection DESCRIPTION Exhibit NumberNumber of Pages 1Witness StatementSPM0110 2Pre-litigation CorrespondenceSPM026 3Schedule of ChargesSPM033 4Statement SheetsSPM0429 5Account Terms and Conditions and Charges TariffsSPM0515 6Dunlop Pneumatic Tyre Co v New Garage & Motor Co [1915] AC 79SPM062 7Director General of Fair Trading V First National Bank [2001] UKHL 52SPM0728 8Case Law SummarySPM083 9Unfair Terms in Consumer Contracts Regulation 1999SPM0912 10Data Processing Price ListSPM101 11The Competition Commission Report [Appendix 4.6]SPM1128 12Australian Default Fees ReportSPM122 13BBC Commission ConclusionSPM131 14OFT Report April 2006SPM145 15House of Commoms EDMSPM151 16Transcript of BBC Radio4 interview with Peter McNamaraSPM162 17Sample Default/Charge notification LettersSPM172

I honestly believe that the quality and content of the bundle got me noticed and made the judge read it and digest the arguement, presentation is very important. They say that a good story grabs you in the first few pages, the same could be said for your bundle. Don't make the judge work to find out about your case. Hope this is helpful.

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  • 2 weeks later...

Hullo

 

Well Abbey failed to send in their supporting documents in time either to me or the court. I had a letter asking for their defence to be wiped out prepared but then I got a letter from the Court this AM.

 

The letter says the case is Stayed until the Test Case is out of the way, though I have permission to apply to lift the stay. My court date on Sept 6th is vacated.

 

What do I do now?

I was thinking of asking for the Stay to be lifted on the grounds its unfair and Abbey failed to follow the judges

directions but is this likely to work?

 

Suggestions welcome!

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I have just been through exactly the same thing ogrebear! My court date was also Sept 6th and mine was stayed on 28th Aug. While I haven't officially applied for the stay to be lifted, I did send a long letter to the Judge expressing my disappointment with his order and explaining why I believe my case should be heard and not stayed (abbey did not submit a bundle at all and I played this up stating that surely this means abbey had no intention of defending case as they would be unable to rely upon any docs,) I also mentioned that my argument was mainly about whether abbeys charges were proportionate to the cost to them of my overdrawing etc and not the UTCCR covered by the OFT case. It doesn't cost anything to send a letter, and in my case I certainly felt better for getting it all off my chest. Keep positive, we can still claim interest until we actually receive payment - could add a few hundred pounds to our claims - all the best with your claim.

[FONT=System][COLOR=darkorchid]29.1.07 - S.A.R - (Subject Access Request) letter sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=darkorchid]17.2.07 - Preliminary letter sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]5.3.07 - LBA sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]28.3.07 - N1 filed at Worcester CC![/COLOR][/FONT] [FONT=System][COLOR=#9932cc]1.7.07 - AQ filed at Worcester CC[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]6.9.07 - Court Date!!![/COLOR][/FONT]

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I also mentioned that my argument was mainly about whether abbeys charges were proportionate to the cost to them of my overdrawing etc and not the UTCCR covered by the OFT case.

 

 

James, IMHO the disproportionate penalties ARE indeed part of the UTCCR and as such form the basis of your case.

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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James, could you please post the text of your letter so I could use it as a template?

 

I am also going to phone the Court on Monday and find out what I can do about this as its silly that Abbey fails to put in their bundle and therefore their defence should be struck out- as per the Courts order- but everything has been stayed!

 

If the Court says I should apply to lift the stay what's the best approach given they failed to get their paperwork in so things are slightly different to the norm?

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Hi Ogrebear, you might want to double check that what I included in my letter was correct after reading Lula's post (she is way more knowledgeable than me!!) Basically, I based my letter on the response of the Judge in PSM's case and in particular the following paragraph on his thread:-

 

The judge then pointed out that as such the Abbey were only entitled to claim back actual loss caused by the breach of contract, therefore anything over that could be deemed as a penalty charge. From what I could understand and this is where it gets hazy the judge felt that this aspect was not covered in the OFT test case (someone needs to look at this in detail). She therefore adjourned this part of the case for 28 days and directed the defendant to supply all documents and evidence they would rely on, including full disclosure of how charges are calculated within 3 weeks. I feel this is very significant and could form the basis for objections/appeals against 'stays'.

I took this to mean that the part of the defence which related to the breach of contract was not covered by UTCCR and therefore I argued this in my statement of evidence and my letter to the judge. If you still want a copy of my letter after you have looked into this then just let me know and I will pm it to you. I would hate to be responsible for giving you wrong advice - I haven't heard back from my court yet so do not have any clue as to whether it has done any good. :confused:

[FONT=System][COLOR=darkorchid]29.1.07 - S.A.R - (Subject Access Request) letter sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=darkorchid]17.2.07 - Preliminary letter sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]5.3.07 - LBA sent to Abbey[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]28.3.07 - N1 filed at Worcester CC![/COLOR][/FONT] [FONT=System][COLOR=#9932cc]1.7.07 - AQ filed at Worcester CC[/COLOR][/FONT] [FONT=System][COLOR=#9932cc]6.9.07 - Court Date!!![/COLOR][/FONT]

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