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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I don't feel confident about all this anymore.


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Hi all,

 

When I started out last october, I was sure something good will come of this, but after all the time that has gone by, the delaying tactics and everything in the press, I'm just not sure.

 

My claim is for £4,000. I was offered half of that at christmas, I am starting to think I should of accepted.

 

I am supposed to be having my court hearing on the 25th September and I'm not sure when the court bundle is needed does this go in with me or sooner? Sorry if I sound negative and like I don't know what I am doing (which is probably true) with having four children and my husband works away I just feel I have been run ragged and haven't given the matter my full attention.

 

Any advice would greatly be accepted, and thank you in advance.

 

Janmatt6

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Hello Janmatt6,

 

I appreciate how you feel but please remember that this has not been about us just seeking a way to get easy money but is really based on us seeking the return of money extorted from us all.

 

Can any bank really trully and morrally justify taking hundreds of pounds fromk customers accounts based on an individual being overdrawn by a few pence?

 

If the worst happened and the banks were cleared to charge us extortianate fees then that to me is the green light for them to mug its customers and possibly a green light for robbers to rob banks but us law abiding people would never partake in such activity so have faith, no normal judge and one with common sense will allow them to win.

 

I personally stand to lose more than you but I have full confidence in the OFT shining on the day!

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Totaly agree with you gogivit, I too have a lot to lose, but like more than not now I just have to wait a bit longer and remember everything comes to he/she who waits!;)

 

We've got this far and even though the light has just been moved a bit further away we are getting closer to the end of the tunnel and with victory for the OFT in sight, we should not lose direction and keep reminding the banks another day another dollar thats what they'll have to pay out. The longer they stall the more it will cost them.:D

 

KEEP IT GOING!!!!!!!:cool:

 

stay fresh peeps

 

regards

chris

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  • 2 weeks later...

Hi all

 

I have been plodding on and I have been putting my court bundle together, I just wondered if you could tell me if I have everything I need??

 

Front cover

contents

Correspondence

Statements

T&C's

Early day motion

OFT action on credit card default charges

Relevant case law summary

dunlop v new garage

utccr 1999

ucta 1977

soga1982

 

My list of charges does the date need changing to the date of the hearing? or when I started the ball rolling 12months ago?

 

thanks in advance

 

Janmatt6

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