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Abbey Settlement Offer Accepted But Now They Wont Pay Because Of Test Case


tezviper
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Hi all, as the title suggests Abbey made an offer to my friend of about 75% of total claim which he decided to accept so he sent off acceptance form. They have since replied saying that they wont pay due to the test case and they wont recieve anything for quite a few months at least. Has anyone else had this and succesfully challenged it?

 

TezViper

TezViper

 

I give advice not as an expert on law, only as a guy who succesfully claimed back £3385 from The Halifax. Followed by another £2611.

 

Lloyds TSB settled in full before hearing

 

Cap One offered full settlement and default removed.

 

If I help in any way then please donate to the site when you are succesful

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Write back to them with a copy of their offer and quote their website:

What if I have already been made an offer?

We will stand by any offer to settle a complaint or court claim that we have already made to our customers. If you have received an offer to settle from us, we will be writing to you again shortly. Our letter will explain that customers have two months to decide whether to refuse our offer and wait for the decision in the test case. If you do choose to refuse an offer, your complaint or claim we will be held and recorded by us until there is a final decision in the "test case". We will then contact you again as soon as possible to finally resolve your complaint.

and demand they honour their promise

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Thank you for that will put together a letter tonight and post on here as a template if anyone else is in similar position.

 

TezViper

TezViper

 

I give advice not as an expert on law, only as a guy who succesfully claimed back £3385 from The Halifax. Followed by another £2611.

 

Lloyds TSB settled in full before hearing

 

Cap One offered full settlement and default removed.

 

If I help in any way then please donate to the site when you are succesful

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