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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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***Have you received a letter from Halifax***


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People. If you receive these letter and they break the FSA waiver YOU MUST complain to the OFT, FOS and FSA. If the FSA get a large number of compliants regarding BANKS ignoring the waiver, they will go NUTS and remove the waiver or fine / b*llock the banks. Also complain to the bank about break the waiver. They are required to inform the FSA of compliants. Double Whammy.

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Absolutely fantastic find KOG. You are a star!!

 

One question...does this only apply to cases with decisions made after the direction?

If so what anout all who are receiving the letter after the payment??

 

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:) Hi kog

What a wonderful person you are to spot that . I had a Halifax letter this morning and my case is in the MCOL awaiting to be heard. Similair lines to those already stated in this thread and come recorded delivery basically telling me to accept their offer in full and if it is accepted I can not ask for a further sum following the test case. I rejected this offer earlier already as they refused to acknowledge it as partial thus never received it. They have given me until 7th October to reply otherwise they assume I will await the outcome of the Test Case (thus they are expecting for the Courts to put all cases waiting to be heard on Stay).

Going to lodge a complaint now due to thier tactics as suggested.

thanks

Reeta

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HI All

Wrote back to them about their 'offer' (£624 when my actual charges are £3774 excluding interest charges which came up to £200 roughly) :evil: . Pointed out that it was no where near the Schedule figure (attached this again in case they 'lost' it). And quoted the above section as well to them . Lets wait and see the outcome......I thought I would be more on the ball this time as I waited to long previously to do this. Quick respond in case they 'struck out' my MCOL case and the 9/10/07 deadline on my letter may be reinforced by them. Let the battle begin as I am now daily scrolling the threads on this forum/website.

thank Reeta

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A "me too" here ! have posted a rant on my own Halifax thread but good to see I am not alone !! I am not put off by their ridiculous announcement and intend to use this to my advantage, it is just the wording of this is so loaded and doesn't give the full facts, my complaint is about PPI on a Credit Card ... why on earth I need this letter and why they state it is in their opinion about Bank Charges is beyond me when they have already acknowledged it was about mis-sold insurance, although I can only assume this is what it referred to as their was no reference or account number on it, just my name ??

 

All in all more shoddy customer service from Halifax, just strengthens my resolve to defeat them at everything !!

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HI All

Got a letter from halifax stating they have changed solicitors to Optima legal services (based in bradford) and their defence which is full of the Terms & Conditions. Do I ignore this and wait for something form the courts? Will have to check out some threads. asked moderator to move mine. Well the fight goes on.........

Reeta:p

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I was made an offer which I accepted as a partial offer without prejudice with the intention of claiming the rest through the court process.

 

I put this is writing at the time to the Halifax. As the "gesture of goodwill" was made and the letter referring to it and the other information relating to the acceptance of it was made well before the 27th July which is when the FSA direction came into force am I right in thinking that the payments made are not covered by the direction.

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I have been reading with interest the new letters being received by the banks about waiting until the resolution of the test case with OFT.

I sent my my Prelim letter to BoS on 27 Jul asking for repayment of charges. I have since recieved a letter back similar in all respects to those posted stating that they will not pursue my complaint at all until resolution of the test case. They have made no goodwill gesture.

The advice given in the other links indicates that I should proceed with my complaint as per my original timeline.

Therefore, should I send an LBA and if so, would anyone have any advice as to the wording of this letter, as the template is more for when the bank does not respond?

Any advice would be greatly appreciated.

:)

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