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mrsfoot

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mrsfoot last won the day on May 10 2007

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  1. You may have had a claim had you done something right away. As previously said, he lied to the Police, but then you would have had to prove he had lied..which would have been difficult. It would probably been out down to your word against his..unless you have strict proof he had seen you in the time he said he hadn't. The stronger claim would have been using an old notice to evict you. There is the statute of limitation act, which means you must make the claim within 6 years. If you have cleared the arrears, and it is less than 6 yrs ago, you may have a claim. As said previously, if you haven't cleare them, I'd leave well alone! If you have, then give CAB a ring and ask a out times allowed for making a claim against the LL, if someone on here doesn't come along and let you know more on the time span.
  2. I thought as much. To be fair..the first bailiff was lovely...I spoke to him a few times after he had visited, and he hated Jacobs and their tactics. He no longer works for them as he "despised the ethics, or lack of", his words not mine! I think I have his number somewhere, I may call him and see if he wants to help get these leeches sorted. The second charge, when they knew about her condition, has incurred charges. Visit fee £24.50 2nd visit fee 18.00 Writing the complain letter tonight, so will update thread when anything is received back from them. Thanks again
  3. Ok, so we have received one portion of the info. The first acct, had the levy, walking possession and visit fee. It also has a Sch 5 Head H fee included? Fees are as follows: Visit fee 1: £24.50 Walking poss: £12.00 Levy fee: £27.00 Sch 5 Head H £24.50 The last three fees are from the same date, the first from the day before. There was no levy paperwork included in the information, so I am unsure what possessions of hers they included. They are sending the current acct paperwork separately so will get that up ASAP. I wrote to the LA. The woman is away on hol but will deal with it on her return apparently. Now I know there were fees added, I will make the formal complaint, including their behaviour. Would it make a difference if they didn't know about the mental health issue when they first visited? Only because the first time they were told about it was after the visit and arrangement was made. What should I include in the complaints? Thanks again guys, your help is really appreciated
  4. Thank guys..I really appreciate your help in this. Give me a mortgage co or bank and I can run with it...bailiff action has me confused and I just cannot get the information to sink in and stay in my brain! BN: thanks, I will get the figures from them as I have sent the Acme bailiff letter in today's post. As soon as I get the info, I will publish. I have checked all the paperwork and it looks like she hasn't kept anything of importance..hopefully they will adhere to the acme letter and produce what we are looking for. PT: I cannot find the Notice of Seizure...she is not renowned for keeping paper work safe *rolls eyes*. Would this be included in the info they send in reply to the acme letter? I do know they used a TV which was on HP, because I remember informing them they should take it off as it was not hers as such (she had only had it weeks from BH). Whether they did WIL be highlighted if they send the notice of seizure. Ell-enn: I made a formal complaint back in December 2011 to both the council and bailiff. The response drom the council was to wait for the complaint to be dealt with from Jacobs and then follow it on. Due to family commitments this was not followed up and so as soon as I get the information, I will make the complaints to DCLG, OFT and Head of Revenues. Below is a copy of an email I sent when she was harassed over the phone with regards to having two accounts. This was sent after the woman told her the mental illness was 'on demand'. Dear Neanderthal man or woman. I represent my sister, Miss XXXXXXXX and have had numerous correrspondance with you regarding her alleged debts. Are you retarded? Are you hoping to get IDIOT OF THE WEEK award at Jacobs...Bloody hell, with the level of intellegence there, it must be a hotly contested trophy! Do you really have nothing better to do than chase a client who is PAYING every bloody payment. I am furious..to say the least! The two accounts my sister has with you are up to date. Pease see attached a screen grab of her banking which show EVERY payment made. My sister has just had a 20 minute call from a colleague of your's where this issue was discussed AT LENGTH. In that call, a Jacobs representative, Christine, said only one debt was being paid. My sister gave her explicit details that a subconcious monkey would understand. Which are the SAME DETAILS I gave in an email DATED 02/09/2011 (which Christine agreed to seeing), which are the SAME DETAILS I gave to some other jobsworth who called last week. I will NOT be giving you the details again. If your SYSTEM cannot deal with TWO DIFFERENT ACCOUNTS, with TWO DIFFERENT REFERENCE NUMBERS and TWO DIFFERENT STANDING ORDER REFERENCE NUMBERS then I suggest you call the Scouts, because it is simple IT and math. YES There are two accounts, YES there are two reference numbers and bloody YES they are paid separately. UNDERSTAND? COMPRENDE? Maybe I should write all my correspondance in IDIOTIC, you might actually understand it! Further, Christine made a discriminative comment about my sister documented illness. NO, her mental health illness does not 'come and go on demand'. She is a manic depressive, on medication, under the Mental Health Team. Your representatives comment seems to devalue the PROFESSIONAL assessments she has endured. I ask you have Christine forward her medical certificates to Dr Bennett at XXX XXXXXXXXXXXXXX, as she is most interested in the slur your representative made against her judgement. DO NOT contact my sister again over this matter.. This is fair warning. Any more CRAP from your company then you can go and procrastinate with yourself. I will take this matter further for harrassment. YOU ARE GETTING PAID AFTER ALL. No Court in the land would agree that your company are not receiving the money owed, BECAUSE YOU ARE! Now, be good children and go and play somewhere else, because you have truly FU@KED ME OFF OK, so I wouldn't actually take that into a court, but it had some effect as they did stop calling her over the two accounts.....and it gave me a lot of pleasure lol Will update as soon as we receive the information. Thanks again guys
  5. Ah ok. I assumed the partnership involved you living together. I think you should still get an appointment with benefits advisor either at local council or CAB. They have the most up to date information, and will check to see if the 'new' 52 week rule was in place when you applied. I don't think the fact nothing has changed (I.e you still do not have the items) should be held against you. If you had received money for the item in the previous 52 week period, then you would not be able to claim for it again. I'm sure someone will come along and point you in the right direction if I am off the mark, but I guess the best advice is speak to CAB.
  6. Hi guys. Just a quick update. The local council wrote to my sister and said they had no responsibility over Jacobs. They gave the details of how much was owed, and it seems Jacobs have added £80 to each account (only one had a levy at the time) so I am not sure why £80 was added to the second. Plus, the £80 is a weird amount?? Anyway, my sister had a full breakdown. this had other consequences, but I ensured her £10 fortnightly payments were made by putting the money in her account myself. So, the monsters that are Jacobs have raised their ugly heads. It's been ridiculous over the last 11 months. A short breakdown is they kept writing to My sister, telling her she was in arrears with her account. This is of course a load of b..rubbish. She paid the original £10 per fortnight for acct 1, then paid £10 the other fortnight for acct 2. They wanted to join the accts together, even though they have separate acct numbers and ref numbers. I wrote to them on her behalf and told them it would not happen. I have replies from them telling her she remains in arrears..even though every fortnight the payment is made. We took a screen grab of her banking and sent that. A jobs worth called her and basically told her she 'had a mental health illness, which seemed to come and go on demand'. It took all my strength not to go to their local office and show her what a mental health illness is. Anyhow, eventually they 'agreed' to let her pay the two £10's (good of them). Now, she has fully cleared one, the one with the levy on her few possessions and is still paying her other £10 a fortnight. Today, she received a letter saying she needs to prove she is still on benefits, giving her 7 days to provide evidence. I am currently putting a letter together to email them. I want to know what I left to pay and whether there has been any levy for this second account (it is possible she let them in during her manic times and not remembered). I will update again when she receives a response.
  7. A CGG is given when a person, in certain circumstances need support. You can ask for the decision to be reviewed based on the fact you are now without a partner. Unless things have seriously changed in the last few months, if a separation occurs then a CGG can be paid (as long as you meet the other criteria of benefits etc). I would ask for a review. Make an appointment with your local CAB or Benefits advisor at your local council. If you fall under the mental health team, they can help you access this service.
  8. Garold. Please do not allow NPower to grind you down. I appreciate it is very easy for me to say, as I am not in the same situation, but your post has caused me some concern. I am happy for you to contact me, even if it is someone to yell at. Feel free to inbox me.
  9. Just had a letter from these, informing mum her payments are increasing. Now, when dad was alive, it was all in his name. Over the winter 2011, they had gone into debit on gas. The DD was increased to cover this. When Dad passed, the account was in debit. They changed the name of the acct holder to mum and she is now paying the same amount as Dad was. Bear in mind, since mum took over the acct, the debit had decreased as its the summer and the gch isnt on as much. Can they increase the payments? What reason can I give to stop them increasing the payments...which, as she is on a pension, she cannot really afford? Should they have passed the debit over when Dad passed away?
  10. I will ask my brother to find the documentation..I will scan it up to here for you to look at as I am not sure what I am looking for. Thanks!
  11. Update: Barclays has investigated and found they didnt mark the payments as "deceased" when returning. After another call to DWP they say they cannot prove who marked it as such. So, no one takes responsibility, but at least Mum is now classed as living and has received the back pay...which has stayed in her account! No compensation paid, as no one is taking responsibility.
  12. My brother part exed his car four years ago and took what he thought was car loan for new car. He is just arranging a new car and found: 1. The previous loan was not a car loan, it was personal loan 2. The current car loan included paying the old finance off. However instead of paying the finance off, the company kept the money, and just returned the car. 3. Brother now has a VT on his credit file, even though he paid the finance off. He has paid the finance for the current car in full. This includes what the finance company was supposed to pay for his old car. The company who arranged this has gone broke so we can contact them to ask how much was added to the loan for clearing the finance. What would you do in this situation?
  13. Will do CitizenB x Erika: Thanks for your input. I will contact the DLA again tomorrow or ensure the claim has not been cancelled. Although the first time it happened I actually had Mum call them herself. They then released the payment again. When I spoke to them today, they knew about the previous error and said she would call the payment dept to ensure the payment was sent again. I will check later this week (It took 3 days last time). You are right though, it's not the money. My concern is how many other times has this happened and the person has not realised. Imagine someone getting a back pay of PC or DLA, who has a lump sum in the bank and doesn't do online banking. If theirs were returned, would they realise? The elderly and vulnerable could seriously lose out on this "unique error". I am waiting for their reply. I do intend on taking it to the press or Age Concern as I don't believe for one minute it has only happened to Mum. Anyone who has read my previous cases will know I am like a dog with a bone lol
  14. Hello and welcome! You cannot be sacked for breaking a clause which is not in the handbook or other publication. The problem here is, it is easy enough for them to put it in the publications (not saying they will). do you have copies of the handbooks and publications? You have done the right thing writing to them and giving your reasons for the disciplinary to be retracted. ACAS will expect this to be done. However, you may find it is out of the period of time your ex employer gives for appeals and greviences. Have they paid you your full notice? Did they pay you any notice? If they did and you were supposed to get a period which takes you over the 1 year, then you can claim. ACAS may still take your claim with it being just under the one year time period. Call them and ask!
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