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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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Sent them a letter with my statements on the 17th july, no reply :roll:

 

So LBA is going out today.

 

Its confusing trying to work out how much interested is owed,

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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You can only ever estimate how much interest is owed because you don't have access to the algorythm they use to calculate it. For a credit card, just working out the interest on the charges using a compound interest calculation based on their APR is a good estimate so long as the charges+interest are less than the account balance.

 

If you need help on that, just ask

 

 

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Right ive had an offer letter of £208 for a £338 claim but with interest would come to over £400, but they got my address wrong:rolleyes: which made the letters cross over so this offer is from my first letter..

There is 7 days left from my last letter 'LBA' should I start court proceedings now or wait the 14 days?

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Wait the 14 days - it would be unreasonable not to. Write and accept the offer as a part setlement only and tell them you intend to carry on (to court if necessary)

 

 

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Cheers for that info. when I write to them should I include a sheet with interest charges should it go to court? or not play that till /if it goes to court?

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Its the 8% im on about so ill wait for the 14 days.

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Right Im filling in a N1 claim form ready for my 14 day deadline, in the red writing below [date when the money became owed to you] what do I put here? is it the first charge they ever charged me?

[enter the daily rate of interest] what % is this??

 

sorry for being dumb but had a hard day at work..

 

 

 

'taken from the N1 template'

c) The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year, from [date when the money became owed to you] to [the date you are issuing the claim] of £ [amount] and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of [enter the daily rate of interest]

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Its for each charge. Change to "the claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year of £ [amount] and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of 0.022%."

  • Haha 1

 

 

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what goes in the green areas..

Charges £xxx.xx

Overdraft Interest £xxx.xx Is this the 8% as It was a Credit card???

Interest under s.69 County Courts Act 1984 £xxx.xx or is this the 8%

Court Fee £xx.xx

 

TOTAL £ xx.xx

 

Plus interest pursuant to S.69 County Courts Act 1984 from date of issue to date of judgement/settlement at £xx.xx per day [(enter daily rate here - (CHARGES+OD interest)x 0.00022 = pence per day)] OR at such rate and for such periods as the court deems just.

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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..

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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right this is what it looks like. is there any bits wrong?

 

 

BRIEF DETAILS OF CLAIM

Money claim for return of penalty charges applied to the Claimants bank account by the Defendant

 

VALUE

Charges £338.00

Interest under s.69 County Courts Act 1984 £106.22

Court Fee £50.00

TOTAL £494.22

 

Plus interest pursuant to S.69 County Courts Act 1984 from date of issue to date of judgement/settlement at £0.10 per day OR at such rate and for such periods as the court deems just.

 

 

PARTICULARS OF CLAIM

1. The Claimant had an account XXXX XXXX XXXX XXXX with the Defendant which was opened on or around 2002 closed on or around 2005

 

2. During the period in which the Account was operating the Defendant debited numerous charges to the Account in respect of purported breaches of contract on the part of the Claimant and also charged interest on the charges once applied. The Claimant understands that the Defendant contends that the charges were debited in accordance with the terms of the contract between itself and the Claimant.

 

3. A list of the charges applied is attached to these particulars of claim.

 

4. The Claimant contends that:

 

a) The charges debited to the Account are punitive in nature; are not a genuine pre-estimate of cost incurred by the Defendant; exceed any alleged actual loss to the Defendant in respect of any breaches of contract on the part of the Claimant; and are not intended to represent or related to any alleged actual loss, but instead unduly enrich the Defendant which exercises the contractual term in respect of such charges with a view to profit.

 

b) The contractual provision that permits the Defendant to levy such charges is unenforceable by virtue of the Unfair Terms in Consumer Contracts Regulations (1999) and the common law.

 

5. Accordingly the Claimant claims:

 

a) the return of the amounts debited in respect of charges in the sum of £444.22 and any interest charged thereon;

 

b) Court costs;

 

c) The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year of £106.22 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of 0.022%.

 

I believe that the contents of these particulars of claim are true

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Right N1 going in tomorrow morning, do I have to send a spread sheet with the charges or can I use this?

Bank Charges: Reclaim them, they're unlawful. STOP PRESS! Major OFT / Bank announcement....

 

the bank interest calculator on the money saving expert web site

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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Cheers for all your help Steven4064,

 

Ive filled in the N1 and made 3 copies of everything and guess what?

Ive just got home and a letter from crap one 'Ellie Renshawin it says they will pay a goodwill payment less the lower rate of £12. I dont want to accept this as I want full payment, but I understand I need to do this right. So the N1 will have to go on hold.

 

In the rejecting offers templates

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

Letter 4, last paragraph.

 

If you do not accept my conditions for acceptance, or you do not respond within 10 days, I shall return the payment to you. For the avoidance of doubt, I wish to stress that I do not accept your offer under the terms stated in your letter.

But I have no payment just a letter for conformation of acceptance. It doesn't make sense if I leave it out ??

started with first letter 17/07/07

 

LLoyds TSB.........Received letter from them, now on hold

Halifax Bank.......Received letter from them, now on hold

Capital one CC.....Received offer letter, rejection letter sent.

Citi CC.................Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

Halifax CC............Haven't herd a thing, 1st letter then LBA, 14 days are up N1 going in.

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