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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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Brokenbybanks Vs Dirty Lloyds


brokenbybanks
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Please - Can anyone advise me?

 

My Allocation Questionairre has been dispensed with, but I have been allocated a court date on the 28th August. I have also recieved a letter from the court requesting that I "provide full details of each and every charge of which complaint is made specifying the reason for which it was made and the objection to it."

 

I've also had a letter from [problem] saying that Lloyds are considering an offer, but with the following passage;

 

"We note from your pleadings that you atre claiming (alleging) that various deductions were made from your account over the past few years, but you do not specifically say when and how"

 

"In light of this, can you provide the following information by return -

1. Each and every charge that you say was deducted from your account.

 

2. How you caqlculate any interest.

 

3. How you arrived at the sum of £622.31; and

 

4. Confirm your sort code and Bank account Numbers."

 

 

Could anyone help me with the following questions - it would be really appreciated. ;)

 

a) Since my claim, I have been charged on four other occasions - can I update my claim to include these charges, and if so - does that mean I have to change the start date of the claim (i.e. six years from now, rather than six years from the date I made the MCOL claim)?

 

b) since my original MCOL claim, the 8% interest I included will have increased by approx two months worth - do I include this additional sum when submitting the charges to the judge?

 

c) When the judge asks for my reasons and objections to each charge, should I address each individual charge, or can I include a passage that deals with the charges as a whole?

 

d) I understand that the 8% interest is only awardable by the court - should I acknowledge this in my response to [problem]? I calculated the charges on Martin Lewis' site, should I also reference the site in my response to [problem]?

 

e) I sent Lloyds a schedule of charges as per martin lewis' site in May - why are [problem] now saying they do not have this information? Surely they can get most of the information they are requesting directly from Lloyds?

 

Finally, and MOST importantly;

 

f) My original MCOL claim was made before I was a member of CAG, and the POC was pretty brief - Can I just follow the instructions on this site for filling in the POC section, convert it into letter form, and send that to the judge?

 

Any help on ANY of these points would be brilliant!

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I "provide full details of each and every charge of which complaint is made specifying the reason for which it was made and the objection to it."

 

Is that all the Direction says. If not can you post the exact wording, and when do you haqveto reply by?
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Hey MB

 

The exact wording is as follows;

 

"DEPUTY DISTRICT JUDGE EDWARDS has considered the statements of case and allocation questionnaires filed and allocated to the small claims track."

 

"the claimant shall by 25th July 2007 provide full details of each and avery charge of which complaint is made specifying the reason for which it was made and the objection to it."

 

It then goes on to say that the hearing will be on 28th August, at Aylesbury county Court, and is expected to last no longer than 30mins -

 

"Each party shall deliver to every other party and to the court offices copies of all documents on which he intends to rely at the hearing no later than 14days before the hearing."

 

I realise this seems a bit last minute, but I've taken two days off work to make sure I get it done, and I'll deliver my response to the court in person Tomorrow.

 

Thanks for your interest.

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Hi brokenbybanks, :)

welcome to the CAG Lloyds thread.

I am by no means expert on this but can only go on past experience.

 

"provide full details of each and every charge of which complaint is made specifying the reason for which it was made and the objection to it."

Send a copy of your schedule of charges to the court.

 

"We note from your pleadings that you atre claiming (alleging) that various deductions were made from your account over the past few years, but you do not specifically say when and how"

Send SC&M a copy of your schedule too.

a. Once you have put a claim through the court process I don't think you can change the amount if further charges are added. You can't change the start date of your claim once started.

b. yes I think so.

c. don't worry about this at this stage.

d. I started on MSE too! then found this great site. Just send SC&M and Court what they ask for.

e. Once you are going through the court process Lloyds don't seem to talk to SC&M cause I kept sending SC&M things I knew I had sent to Lloyds. You are now dealing with SC&M and court only now.

f. did the defence specify a "vague" POC? if not don't worry.

Advice from now read the threads and ask questions. There are lots of very clever people out there. :-D

Read the advice threads and stay one step ahead.

Good luck

Night Owl

 

 

 

 

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Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Hi Night Owl, thanks so much for your help. :)

 

Just one point of clarification...as regards c) - it does say in the letter from the court that I should specify the reason fro each charge AND the objection made to it?

 

Is that just court jargon, or do I have to argue against each one quoting the typical arguements against lloyds defence - i.e. these are not service charges...

 

Gawd bless you 'elpful people. ;)

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OK first your original questions:

a) No you can't add new charges. once this claim is settled you can claim again

b) no

c) Covered by the new POC's

d) Send the new schedule (see below) to SCM

e) MSE calcuator is no good because it doesn't list the description for each charge (unless you entered that by hand in the blank left hand column)

 

You will have to send a fuller POC. See here:

Abbey National V Me & the Defence

 

and enclose a detailed schedule of charges. Use the Simple S/S here:

 

http://www.consumeractiongroup.c o....eadsheets.html

 

See here for a visual guide:

Maisielou v Barclays - SETTLED!!

 

When entering your charges, don’t delete anything first. Just overwrite the existing examples: type of charge, amount and date.

 

The ‘Days Since’ and ‘8% Interest’ columns will be calculated automatically

 

Save it and print out as your schedule of charges

 

Enclose brief covering letter:

 

FAO DDJ Edwards,

Court Manager,

Aylesbury Court Address.

 

Dear Sir,

 

Claim No: XXXX

 

Further to the Direction issued by DDJ Edwards Dated xx/xx/xx I enclose

full details of each and avery charge of which complaint is made specifying the reason for which it was made and the objection to it.

 

Yours sincerely

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Just re-entering my schedule of charges and have noticed what could be a school-boy error! :(

 

My first charge is from 11/02/01 - six years from when I first wrote to Lloyds contesting my charges. However, when I finally made my MCOL claim it was May, and I included a charge from that month.

 

Therefore my claim runs from 11/02/01 to May 07 - more than six years!!!

 

I've read on some threads that the six-year rule may not apply - in which case I presume my claim is okay - Can anyone confirm this, or have I made a booboo?

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You have3 options.

 

1 Leave them in. Lloyds or SCM haven't objected to them, But they may well just refuse to pay those when settling'

 

2. Exclude them. Which will make a different total to the amount you filed for

 

3. Include s32 of the Limitations Act in your POC's and go after them aggressively and refuse to settle unless they are paid.

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Michael - sorry to be a pain, but I'm having a bit of a problem opening the spreadsheet with openoffice - I still have my original schedule of charges from Martin Lewis' site and - as you say - there's a blank collumn on the left hand side - I'm guessing I could just go back through my statements and fill that collumn in by hand? Either that or just set it all out in a table - the interest calcs should still be good?

 

Am I right in my (wishful) thinking?

 

Cheers,

 

Jim

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Hey Michael - Thanks for that - I'm overlapping you slightly so please excuse any confusion. Will option 2/b (changing the amount of the claim) have a negative effect? or is it a matter of scale (i.e. a few pounds is unlikely to cause a stir wheras a few hundred will get the case dismissed!)

 

Hopefully that'll be the last of my pestering! Thanks so much for your time and help. :)

 

Jim.

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Spreadsheet: Online & Simple to Use

iCalculate

 

If you don't have Excel, Works or OpenOffice, or you don't like spreadsheets, this is an easy to use Simple 8% spreadsheet

 

You can save the file and go back in x days or months and add new or remove incorrect items as need be. The program will then recalculate the charges and interest which can be printed out or saved.

 

The program will save any number of files, so it is possible to do one file for each account i.e. credit card or bank account

 

Out of a) or b) I'd go for a), your calim won't be struck out because of it and they might just pay it, Don't ask you don't get.

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Be-A-Utiful MB. :)

 

iCalc works a treat, and a) sounds like the way forward. Now I just have to print out the letters/schedule, drive to Aylesbury in the morning and send [problem] the info. Even though they say they're minded to make an offer, I'll believe it when I see it, and not before!

 

Hopefully, in one court bundle's time, I shall emerge victorious!!!!

 

Once again - Your help has been INVALUABLE. Thanks v. v. much.

 

Jim

 

:)

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