djh1697 'v' fd

[djh1697]

I sent off a postal order for £10 to fd along with a DSAR, as per the instructions on this website.

 

They have return my postal order (no use to me now?) along with a letter stating they will send the statement/manual intervention letters free of charge!

[Rooster-UK]

This sometimes happens.

If you still have the PO receipt for the postal order, take it back to the issuing PO. You might be able to get a refund on it. If you do, it will be minus the poundage but face value is better than nowt.

 

Regards, Rooster.

[djh1697]

Got my statements, there is something called "Charge recall s/o-d/d" which looks like a charge made for a DD that was paid. I assume I can claim this back ?

[djh1697]

Added all the numbers together £455, if i add 8% interest it comes to £611.16. All good fun, now to produce my next letter from the template.

[Tiffla]

Hi, djh.

 

I had loads of s/o d/d recall charges applied to my account (mostly £37.50).

 

All replies from FD said they would not even consider a refund of these charges.

 

I did press on and claim for them, and sure enough they coughed up in the end.

 

No way does it cost £37.50 to refuse/return a direct debit or standing order!!!

 

Stick to your guns and claim the whole lot back!

 

Good luck.

[djh1697]

My account was force closed by First Direct in 2004, so the charges I am claiming for are quite old.

 

I received a letter from First Direct offering my £455 in full and final settlement, that is what I asked for, the interest was just a bonus that I was trying to claim! This has made my day!

 

I shall be returning the letter by return of post! Many thanks to the forum for the advice given.