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mike v lloyds tsb


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can any body give me advice,aked for total charges over 6 years,received statements for 6 years,all charges total £1200,sent letter asking for full refund,letter arrived today.lloyds saying they are sorry that we are unhappy about bank charges,also saying that office of fair trade published new guidlines on credit card default charges in april 2006.also they say i do hope you can see that we make our charging system as fair as possible,and why i can,t agree to cancel your charges.i do not own a credit card it is just a normal bank account.i have paid £10 for 6 years statements,please help.:mad:

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Hi Mike. This link will take you to the spreadsheets for listing charges and calculating interest. You will need to send a copy with your preliminary letter and your Letter Before Action.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Good luck.

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