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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hate LLoyds V LLoyds


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:-( Hi Guys this is my first post for help so if iam going over previous questions sorry

Got the first letter today from northampton court transferring to hastings it also says that the filling of an allocation questionnaire be despensed with... so do i now pay the fee to hastings as my claim is for £3200.00 ...? and also send my first nudge letter to lloyds...? do i send a copy or all nudge letters to the court aswell or keep for my bundle....? shall i start to get my bundle together ie downloading reccommended documents ....? The defence has been made in 9 points is this the standard defence if not would a copy be of any use to to site...?

 

sorry for all the questions Cheers Graham

 

PS lloyds have been charging me £30.00 ago in my private acc (which i am claiming for) but only £15.00 on my business as penalties does this not show inconsistency with there charges...?

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Hi Guys this is my first post for help so if iam going over previous questions sorry

Got the first letter today from northampton court transferring to hastings it also says that the filling of an allocation questionnaire be despensed with... so do i now pay the fee to hastings as my claim is for £3200.00 ...? and also send my first nudge letter to lloyds...? shall i start to get my bundle together ie downloading reccommended documents ....? and last should i just sit tight and wait for a date from the new court..?

sorry for all the questions Cheers Graham

 

PS lloyds have been charging me £30.00 ago in my private acc (which i am claiming for) but only £15.00 on my business as penalties does this not show inconsistency with there charges...?

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Yes, you will more than likely have to pay the allocation fee of £100, ring your court to check. I wouldnt start printing off your bundle just yet, wait until you have a date but make sure you have a good look around and know what you have to print off when you need it

Lloyds settled in full

£4010.02:D

 

Halifax CC settled

£417.00 :D

 

Lloyds PPI

£3672.15 Refunded off loan :D

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cheers mattyb have aleady downloaded some of the bundle . Also can anybody tell me if i can add extra charges incured since i started my claim or does this have to be done all over cheers

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I would, and am going to, start a new claim. You can change the amount but you have to pay £35 to amend your claim and this is not recoverable.

 

Ftom what I have read it is not recommended to change your claim but the end of the day its your claim so its up to you.

Lloyds settled in full

£4010.02:D

 

Halifax CC settled

£417.00 :D

 

Lloyds PPI

£3672.15 Refunded off loan :D

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i think that it might best to do another then that might show them just how serious iam , then i can start working on the claim on my business acc... ithink that if any one wins once the next claim might be easer cheers mattyb

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  • 3 weeks later...

Have had a letter from my court (Hastings) saying that my case is to go down the small claims track.. no problem....my claim is for £3200.00 inc int they tell me that there is non fee to pay is this correct ? also i have to get my documents to the court for the 7 aug should i start to get my bundle together now....? thanks hate lloyds

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Hi HateLloyds (love the name!).

Definitely get your court package together NOW! I am talking from experience. i left ours until the last minute and rushed around getting STRESSED!

You must include the T&Cs from when your account was open, and the court bundle in the templates library is FAB!

I think that you sound like you should pay a fee.

phone your court on monday to check, but normally if there is a problem, the court are very quick to send you a letter!

Good luck

RED

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MMM I am confused, about the payment, however I am not going to argue with the court. Are you on any benefits? that may be a reason for the fee not to apply!(forgot about that one earlier!)

If you need any more help, please post!

Thanks

Red

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