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    • .... So after a 14 day investigation with p2g i had a live chat with them yesterday ( 8th June) who said they didnt know where the parcel was but closed the case as i didnt take out their protectiove insurance.  So now at 07.33 on the 9th of june i was repling to this thread with all the relivent information to start a claim and i check the tracking of the 'Lost' parcel for specific dates to find the tracking has updated and the parcel is now at the recipients local depot  ? which is annoying as ive already refunded the buyer as i didnt want any negative feedback as it was an ebay listing and id want a refund if i was in his postion. So i posted the parcel with Evri on the 20/5/24  The delivery date was missed due to it being sent to the wrong depot and a case was opened on the 25th/5/24 14 Investigation failed to locate the item in Evri's system and case closed on the 8/6/24 and now the tracking has updated on the 8th saying its at the recipients depot so is likey to receive it in the next few days .... Typical.  Oh well nevermind , thanks everyone  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Oh dear - looks like I've joined the club :D

 

I just tried to upload a new avatar and when I uploaded it, I got the same thing happening.

 

It appears to be where the CAG announcements usually are. It just says Welcome Non-Member :eek:

 

In other words, if I scroll up, I can see it:-

 

This is what I've got:-

 

CAG Announcements

Latest important news and announcements

Welcome non-member !

To apply for membership, go here.

 

Updated letters and claims templates are now

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But I got my new avatar :D

what is it a dead rabbit ? I aint got my glasses on n thats what it looks like

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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You been on the pop then Janet? :p

 

It's a little kitty :D

 

 

I'm T-total :)

 

I've now found my glasses and it still looks like a dead rabbit ... I think a thread in bear garden discussing your avatar :D

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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Ahh it's a cat ... looks like a dead chicken to me

 

It was someone else fiddling with the new announcement thing by the way ... it just needed a few changes making.

 

My fault about MTM's font problem though - that's fixed now too

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its a strange one is Bo avatar

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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is webby still having problems as it is still on mine

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I'm T-total :)

 

:o

 

I've now found my glasses and it still looks like a dead rabbit ... I think a thread in bear garden discussing your avatar :D

 

What's wrong with my pussy? :lol:

It doesn't look like a dead rabbit to me :p You need new specs woman :D

BG thread hmmmmm

 

is webby still having problems as it is still on mine

 

No probs here GM :)

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I still have the banner telling me i am not registered.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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My Signature appears on some postings and not on others??

 

Any reason for this??

 

Thanks

P.S. It did'nt show up when I posted this time...

Started claim with Halifax on 30/04/08

Sent 1st letter for bank charges and interest

 

If this has been helpful then please give the Scales a click. Thanks

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Hi Saintly,

 

Surly my post has more charachters used than yours and yet your post shows your Signature but I still do not see mine.

 

It has to be something else...

Started claim with Halifax on 30/04/08

Sent 1st letter for bank charges and interest

 

If this has been helpful then please give the Scales a click. Thanks

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Just compare the two posts ... :confused:

Started claim with Halifax on 30/04/08

Sent 1st letter for bank charges and interest

 

If this has been helpful then please give the Scales a click. Thanks

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Thanks for that Saintly

Started claim with Halifax on 30/04/08

Sent 1st letter for bank charges and interest

 

If this has been helpful then please give the Scales a click. Thanks

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Brassed off = Boff.

 

It's Bo Husher.:D

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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