Goldfish credit card - DPA Sent today

[citybloke]

Goldfish credit card - DPA Sent today

 

Will update when I get a response from Goldfish

[dolly]

Could you let me have the address you used please? This is one of our old accounts that I need to start dealing with .

 

Thanks Will be keeping an eye on how you get on.

[angry cat]

Hi Citybloke-

Good Luck and don't forget to keep us all updated:)

 

Hi Dolly-

The Goldfish card is a brand name for Morgan Stanley-

Their registered address is-

Morgan Stanley Bank International Ltd

25 Cabot Square

London E14 4QA

 

Good Luck to You:)

 

When the going gets tough, the tough get going!

 

Angry cat

[dolly]

Much appreciated, angry cat, thanks:)

 

Another one to go at now .... waiting for the post has never been so much fun!

[thepikingpirate]

Goldfish is based in atlantic quay in glasgow if you send it to Cabot Square then it will take longer.

[oblong21]

Send it to Glasgow and address it to - Marie Dixon - she is the DPA contact i had so address a letter to her as well as the main address in Glasgow her telephone number is 0141 204 9007, she only works after 5pm, shes also happens to be really helpful and bear in mind the nicer you are to her the quicker you'll get what you want. Id send the letter then call after 3 days?

 

Dont forget to put a cheque for 10 pounds in. Good luck!

[citybloke]

The £10 cheque has now been cashed, so I assume I will be getting a nice thick envelope in the post shortly !

[asharon]

She has told me I am gettting my £10 back but then she has delayed sending my documents and then sent them to the wrong address etc.

[angry cat]

Hi Guy's

 

Don't forget !

If you live in England or Wales then you will not be able to issue your County Court Claim against an address in Scotland-

You will have to use the Morgan Stanley London address.

 

Kind regards & Good Luck with your Data Protection Act requests

 

Angry cat

[citybloke]

Hi Angry Cat

 

Thanks for the advice on using the London address if living in England!

 

Still not received anything from Goldfish regarding the DPA....they were quick to cash the £10 cheque and their 40 days is up on Monday 17th July.....so they only have tomorrow or Monday's post and then I will write to the Information Commisioner.

 

Will update when I have more news.

[asharon]

The London address is mor efor where you file a claim. For the DPA it is best sent to Glasgow as Marie Dixon deals with the dpa requests. From what shwe said to me she is deliverately leaving every request until the eleventh hour. Although in some cases it does go over.

[juicy]

Hi Guys,

 

I used Marie Dixon, she was very helpful, a little late with sending my statements but I just phoned and they were here within 2 days.

 

I am now ready to send my prelim off, does anyone know the best name and address to send it to.

 

Thanks Juicy

[juicy]

I got a phone call a couple days ago from Marie Dixon asking me to call her regarding my letter of 17th July!!

 

I havent called yet am going to do it tonight, has anyone else had a call, just wondered what she might say!!

 

Thanks Juicy

[asharon]

let us know how you get on.

[StephenM UK]

I've just started in trying to claim back my money from Goldfish and notice that you've mentioned a cheque for £10. Please can you let me know what this is for?

 

Many thanks in advance and good luck with your claim

[juicy]

Hi,

 

The cheque for 10.00 is for all your statements to be sent to you. They charge you for doing this.

 

When you send off your DPA letter put in a cheque for 10.00. (NOT CASH)

 

Let me know if you need any more advice,

 

Juicy

[StephenM UK]

Hi Juicy,

 

Thanks for that However, I have retained copies of all my statements which is how I have calculated my late fees. So does this mean I can send the first letter off (http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html) with a spreadsheet detailing the dates concerned and the interest? Do I need to enclose copies of the statements too?

 

Many thanks for your help.

[asharon]

No you can just send off the first letter with the schedule of fees.

 

Juicy did you phone up ?

[StephenM UK]

Thanks asharon Should I send the letter to the Morgan Stanley London address?

[juicy]

Hi Stephen,

 

Send your 1st letter (the Prelim) to:

Mr Colin McMahon,

Goldfish,

PO Box 25201,

Glasgow,

G2 8YG

 

Thats where I sent mine and it has been acknowledged!! I think they all get passed to Marie Dixon

 

Good Luck

 

Juicy

[StephenM UK]

Thanks again, the letter will go tomorrow so I'll wait and see what they say

[angry cat]

Good Luck !!

 

Angry Cat

[millymollymoo]

Hi city bloke, how did you get on with godfish concerning your statements??? I received just one and they have until 12th December. Please see my post millymollymoo v godfish. Any help would be appreciated.