Flippin frustrated - YES LOANS

[missmoomoo]

Hi,

 

I am new to this site but desperately seeking some practical advice.

 

Mid March, I spoke to Moneysupermarket as I was looking for a personal loan with the view of consolidating some of my outgoings/debts to make things manageable. I was unsure at that stage. I spoke to a gentleman who transferred me to another department (this turn out to be Yesloans, the caller did not announce this at all) and they provided a quotation. I ask for another qoutation based on a different term of years and he offered to send me the documentation through the post along with an application form - which I could scrap if not interested in pursuing the loan. So I said okay, completed details. I asked who the loan would be with and found out it was Yes Loans. Did some research that afternoon and found out that they were a loan broker - not lender and had terrible reviews, constantly credited checked files, passed on details to dubious companies who would then credit check your file - subsequently ruin it, harrass you with endless letters and calls. One lady had had 93 credit applications made and failed on her behalf without full knowledge. I received the form from YesLoans, rang them the same day to tell them that I am not interested in pursuing anything with them, would not be paying them their £50 fee as requested to complete the process and not asked that they do not forward my details to anyone. They had said that I had given them consent when I completed the application form on the phone and that they had already released my details. Without my signature????? I had agreed to them 'possibly contacting me regarding marketing' but nothing authorising the checking of my file. I have written letters, made numerous calls, registered with the telephone preference service but I have already had at least one unauthorised check on my file. I argued that if verbal agreement was acceptible then why I need to complete the application form? I have phone calls, texts and letters for debt management agents, [problem] calls and even though I have approached the credit reference agencies, financial ombudsman, fsa, consumer direct and information commissioners office they have been as useful as a chocolate tea pot! I have so far established that they have not followed the data protection act but not making any progress on getting my details removed and stopping unauthorised checking of my file.

 

PLEASE can someone offer some advice - my credit file is bad enough as it is I cannot afford for it to get worse. I have been trying to work my way out of debt. All this because of a quotation!

[bathgatebuyer]

I had similar problems as a result of a 'referal' through moneysupermarket.com and now have text messages from Yesloans, phone calls and letters coming from a load of organisations offering me secured loans despite me wanting absolutely nothing to do with them - or even take out a secured loan.

[missmoomoo]

Hi Bathgatebuyer,

 

Are you styill experiencing problems or have you found a way to resolve this? I am really at my wits end with it all.

 

Regards

 

Missmoomoo

[bathgatebuyer]

The only thing I could suggest is to try Trading Standards. They certainly do have a very dubious way of trading as I too have done some of the scouring around for information which you have and discovered the details of people who have had problems with them. The texts seem to have stopped for a wee while now (i.e. a week!) and I'm hoping that it continues that way. I have registered a complaint against them through the telephone preference service.

 

Welcome Finance have also once made an unauthorised check of my credit file which the CRA duly removed once I had written to them to advice that I had in no way given permission for this. (At the time, that was a real concern as former neighbours of mine had been applying for credit using several neighbours names and I was worried that I had tried using mine too).

 

Perhaps a letter to the CRAs involved should spur them on to removing this?

[missmoomoo]

Hi Bathgatebuyer,

 

Thank you, I will request new copies of my credit file and try to get any unathorised footprints removed.

 

I really hadn't thought about trading standards so that will be my next port of call.

 

I cannot believe that these kinds of copies are allowed to operate!

 

Kind regards and thanks for taking the time to reply to me!

 

Missmoomoo

[berlioz]

I have just had dealings with them, they quoted a loan over the phone. Said I was good for it and I paid the admin fee. Over a week goes by with nothing, so I phone to be told that it has been refused and that they would need to pass me on to someone else to help me. This person then starts asking things about my previous debt. I asked what relevance does this have to my loan apllication. She was basicly trying to assist my [ast debt situation without my consent. I cut the conversation and said I do not want your help and can I have the admin fee refunded. She thena dvised me that I would need to write in or e-mail. I have sent about 6 e-mails , no replt, today I have written to them. I feel that I have been completely mislead from start to fininsh.

[UKDomains]

I'm about to make a post about how to deal with them. Read that.

[postggj]

yes loans

 

[problem]

[problem]

[problem]

 

no broker will ask for a fee

they get there fee from the finance co, not from you

[UKDomains]

Exactly my point! They get commission from company plus your £69.50

 

Also I have spent this whole week on the phone to them (approximately 12 hours so far, using their toll free number, ie, they paying for the call

 

And they promoting a product called cash my gold (.) tv [sorry don't want to give them a link for google to crawl. That company owed by Yes Loans as well.

[UKDomains]

Company name - CASH MY GOLD LIMITED

Type of business - Unknown

Company incorporation date - 18/05/2009

Monitor this company for changes to its credit score and for new Accounts filings and Director changes.

 

This is a free service

Registered Number: 06908337 - Registered at Companies House on 18/05/2009

Address: CRADOC HOUSE HEOL Y LLYFRAU

ABERKENFIG

BRIDGEND

CF32 9PL

[labrat]

uk domains please dont resurect threads over 8 months old!!