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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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sharongina v hsbc: court hearing 28 june ** WON **


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Also do you need T&C from the time of claiming (6) years or from when the account ws first opened?

I need 1996 or 1997 not to sure around 10 years ago, will I need the exact year? and are there any available for this time? I think it was the Midland bank then?

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If you can use the t&c's from as near to when you opended your account as poss that would be best. Have a look at Jowalshys thread "I have t&c's from 1996". Use them.

I have already printed my bundles but have included t&c's from 2005. I am going to leave them in but just add the ones from 96.

The more information you supply the better, in my opinion.

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Hi, it appears for the direction hearing (above thread you posted me)

Natwest solicitors attended court for the direction hearing, has anyone from D&G attended court to date for direction hearings?

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would anybody know if it is possible to write to the court or ask for a order to strike out defence on the basis that they are wasting court time due to the fact they have not once attended a court case??

any suggestions

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keep hoping every time the post man brings the mail, and yes nothing!

 

TELL ME ABOUT IT!:mad:

Our postman is a nervous wreck these days. The letters are pulled through the door while he is still holding them. bit like Arkwrights till in "open all hours" :)

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Thanks sharon!

My court date was for the 20th and was a main hearing. I am not sure of what they do regarding offers before a prelim hearing. Whatever happens I am quite sure they will pay. They seem to be dragging things out as long as they can but won't come to court. I am sure you will get an offer sooner rather than later!

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congratulations to freky leaky on his win yesterday

enjoy spending every penny (but dont go overdrawn!)

well deserved and all new comers will see that they are still paying out, just need to be as patient as freky, ha ha although the postman may disagree!!

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Hija Pete,

I looked at this thread last week and then couldn't re find!

Ive decided to do the draft order pete, i'll give it a go and send in with nudge letter to d&g see if it will help, good find Thanks!

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