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Hepburn07 vs Barclays (Take Two)


hepburn07
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Hiya all,

I'm having mixed success with Barclays at the moment.

Within a week of each other, I lodged claims for both my and the fella's Barclays charges.

His came back with a full offer which we of course accepted (about 400 quid).

Mine came back with a 'I am unwilling to refund your charges as requested' letter (and my claim was only 60 ... but's it's not the size that matters right?).

Just need a quick push in the right direction. My claim had gone past the LBA stage.

They had their two weeks and a more (that's when I got the rejection letter).

Is there a template letter for rejecting their rejection? I've seen some threads suggesting a second 7 day LBA letter, other advice to just go straight ahead with the MCOL claim.

Any suggestions?

Cheers

Jx

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Thanks oneofakind,

I'd looked at those but they seemed just for rejecting part offers rather than a blatent 'we are giving you nothing' offer.

But have realised it won't be hard just to make a quick change to the first line and fight back.

It's only 60 quid ... but that's a fair few pints on a Friday night :D

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