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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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broke dave v LTSB ****WON!!!****


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broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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Not sure if this is how to start a thread or not so excuse me if I am in wrong place.In a panic about how to make statement for court by Friday and in even more of a panic as my order from court states I must co-operate with LloydsTsb to compile my court bundle.This is apparently a new thing judges are requesting to cut paperwork down.I rang Loyds solicitors and they did not have a clue what I was talking about.Help please!

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Sorry to hiJack my thread back, but just checked bank account and found £3840 in there..................................................................................................

I'VE WON

:D;):D

:p

broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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i'M JUST GOING TO HAVE ANOTHER LOOK AT MY BANK ACCOUNT :D

broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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It's still there. I can't beleive it. Couldn't let any of you know of my progress the past 2 days - phone cut off, mobile off and internet off. Managed to scrape together enough money to get internet back on and bingo.

Quick update as to this week - put bundle in to court on Monday (£30 spent at Staples for photo-copying and stationary). Sent copy to **** next day delivery (£6). Today WON!!!!!!!

Advice would appear to be get a bundle in asap.

 

God Bless You All.

 

I may disappear for a day or two but will be back to help others.

 

Still got other fish to fry - Lloyds TSB Business, Mrs. Broke Dave v Barclays and Mrs. Broke Dave v Yorkshire.

broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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Wooohoooo!!! Well done Flush Dave!:D

 

(Told ya you wouldn't need the T&C's;))

 

I'll gladly change your thread title to WON for you.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Fantastic news VERY RICH DAVE!!!!

Well done.

RESULT!!!

Just when you think you can't get any lower you come up smelling of roses!!

Go and drink your share of the shareholders bubbly!!!

Night Owl

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Well done Dave, im just down the road from you in Worcester and I got mine back today £4k.

 

Gary, Ive PM'd 2 mods but they havent changed my title to won, if you read this could you change mine aswell please.

 

:)

Lloyds settled in full

£4010.02:D

 

Halifax CC settled

£417.00 :D

 

Lloyds PPI

£3672.15 Refunded off loan :D

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Congratulations am so pleased for you ;)

 

I received a settlement letter on the smaller claim Tuesday and I have posted the acceptance off - just the bigge one to get now!

 

Well done - all those months of stress, it feels good doesn't it?:D

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CONGRATULATIONS DAVE!!!!!

 

I sent my bundle to SC & M last week so gives me some hope!

 

Well done again! Go out and get bladdered!

 

:lol:

Kim v Lloyds TSB

Claim for £747.37

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FANTASTIC NEWS! Congratulations Dave. Looks like you & your family have turned the corner & you can give those wolves that have been knocking on your door a big boot up the backside. I'm so chuffed for you:D

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Absolutely EXCELLENT news Dave, I'm so pleased for you.

 

Well Done - you FINALLY got there!

 

Congrats again :D

Nationwide - WON

 

Lloyds - £4,664.25 + costs

Data Protection Act Letter sent 29/06/06

Information received 28/07/06

Preliminary Letter sent 14/08/06

Reply Rec'd 19/08/06

LBA sent 29/08/06

Filed with MCOL 26/04/07

Defence filed and AQ disposed with 15/05/07

AQ from local Court received 21/06/07

Request for more info received 30/06/07 - Reply sent 02/07/07

AQ Filed 03/07/07

Prelim Hearing 17/08/07

 

Abbey - £1,611.20 excl 8% + costs

Data Protection Act Letter sent 18/07/06 - 40 days up 29th August

Reply Rec'd 26/07/06 - microfiche argument.

Microfiche letter sent rec del 27/07/06

Complete transaction list Rec'd 23/09/06

Prelim letter sent 25/09/06

LBA sent 20/10/06

 

Barclaycard - £758.53 excl 8%

Data Protection Act Letter sent 22/06/07

Prelim letter sent 20/03/08

Reply rec'd 09/04/08 - offering £296

Rejection & LBA letter sent 18/04/08

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Thanks everyone for the messages. Really appreciated. Off to the pub right now :D

broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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Well done Dave, My father-in-law has also had the money put straight in his account. He over the moon.

 

Hope you had a nice night last night, and back to work for your other claims, which you deserve.

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