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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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kevin v abbey


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S.A.R - (Subject Access Request) REQUEST SENT - 12th MARCH 2007

non compliance REPORTED TO Information Commissioner - 30TH APRIL 2007

FINALLY ALL INFO RECEIVED - 3RD MAY 2007

POSTED PRELIMINARY APPROACH LETTER - 14TH MAY 2007

POSTED LETTER BEFORE ACTION - 31ST MAY 2007

TOOK N1 FORM TO MY LOCAL COURT - 20TH JUNE 2007

 

 

 

 

good luck to you all!!

...heres me so far...

 

ABBEY received request for last 6 years statements on 12th March

On day 25 (3rd April) i received a letter saying that last 14 months statements would be sent under seperate cover. and info prior to this is archived and will be sent at later stage.

received my 14 months statement a few days later.

 

...mmm....when would i receive the rest i wondered?

 

sent letter reminding them that i require all info within 40 days.

 

on day 42 (monday april 23rd) received 2 year spreadsheet listing all charges for that period. OK THEN...thats 3 years info so far!!..

 

sent letter to abbey from the template library to remind them that they have not complied and have 7 days.

7 days later ....nothing..............

monday 30th April (DAY 47) REPORTED ABBEY TO THE INFORMATION COMMISSIONER ONLINE and posted letter telling Abbey what i had done and that i will start a court proceeding for non compliance in 7 days time.

I also returned the £10 cheque that they wanted to refund me. Probably didnt need to do that, but who knows... an acceptance of the refund may be seen as an acceptance of the delay....(which i dont accept)

 

 

.....received all information TODAY 3rd MAY.

 

NOW to sort through the info, collate charges and start the serious stuff.

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not forgeting the CCI;)

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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Hi Kevin :) , May I suggest you scrutinise the spreadsheet too? Mine had quite a lot of charges for cleared transactions over the 2 year period, but not one for going into an unauthorised overdraft. I've written back and requested microfiche copies or duplicate statements for that period, because to me, that seems a bit odd. Best of luck, Dizzy.

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hi. thanks for advice.

luckily for me, i have the original bank statements covering the period of the spreadsheet.

I have now gone through them all and can say that all the charges are correct (that surprised me).

i do have unauthorised overdraft fees on the statement and they are correct also.

good luck.

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Used spreadsheet (excel) to calculate charges. £4458.50.

Didnt bother with interest that i have been charged by Abbey for each penalty charge because Info supplied for past 6 years doesnt really give you all the details that you need to be 100% sure of calculation. ie. account balance at time . was it charged at unauth overdraft rate or just overdraft rate. What was the rate of interest for my overdraft?I know 28.7% is unauth overdraft rate but has it always been this?.....dont have these answers so will proceed to reclaim all my charges. If it goes to court then i think adding 8% will make me smile...Infact it already has, the excel doc works that out for you.

 

SENDING PRELIM LETTER WITH STATEMENT OF CHARGES TOMORROW 14/05/07

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I couldn't understand the interest bit either and to be honest would have been happy with the charges, but Abbey let it go to court and so the 8% was added!

As you say, this makes you smile ~ it'll make you smile more if you think of it as a savings account!

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  • 3 weeks later...

14 days are up. posting LBA today 31st MAY 2007. included threat of OFT complaint as I have done it when they did not comply with the Data Protection Act. So will definately do it if (?..ahem....when) they do not comply again.

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  • 3 weeks later...

Filled out N1 form

http://www.hmcourts-service.gov.uk/c...ms/n1_0102.pdf

and will be taking to court tomorrow. 20th june 2007. claim is £4458.50 plus 1398.44 interest and is accumulating 98p per day.

fees will be £250.

reading forum for other cases now and doing my homework.

...there are some inspirational stories out there.

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