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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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Poppa H vs Barclays Bank


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Sent the relevant letters to Barclays, for charges totalling £2700. Received an offer of £1500 which I declined. Filed MCOL.

Barclays have issued a defence which presumably is the standard defence.

With the defence was an order saying 'The filing of an allocation qestionnaire be dispensed with in this case unless the District Judge at the court of transfer orders otherwise'

Any advice as to what this means / what is likely to happen / what I do next ?

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Your Allocation Questionaire has been dispensed with, this is the courts attempt at speeding the process up.

Your case will be transferred to your local court with directions sent to you accordingly.

 

This however, does not mean you will not have to pay the £100 fee for the AQ... no worries, this will be repaid on settlement.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 1 month later...

Received a letter from the court assignng a date, but including the following:

 

On Thursday 14th June 2007, District Judge Avent considered the papers in the case and ordered that:

 

1) there will be a preliminary hearing in this case (and several others which raise the same or similar issues and involve the same Defendant) at a time and date to be notified to you with this Order

 

2) The hearing is intended to give directions for the hearing of some or all these cases in a way which saves time and expense

 

3) It is hoped all parties will attend but if this is not practicble the Court will be pleased to consider the written views of any party provided that these reach the Court by no later than 3 clear days before the hearing

 

4) In the event that both parties fail to attend the hearing the Court shall make such order it sees fit including striking out the Claim and/or Defence as the case may be

 

5) Notwithstanding the value of any claim and whether it fails to be allocated to the Small Claims Track or otherwise, it is the provisional view of the Judge that the cost rules for the Small Claims Track should apply to them all

 

6) Because this order has been made by the Court without considering representations from the parties, the parties have a right to have the order set aside, varied or stayed.

 

A court date of 17th July 2007 at 11:00 AM has been set

 

Advice anyone please ??

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  • 2 weeks later...

Hi all, Andrew, I'm in the same day as you at 10am for a Preliminary Hearing against Abbey. I had the same Order as you on the 14th June. What i am confused about though is why this is needed when an AQ has been filed by both parties? Other threads seem to indicate that the judge is set to strike out the Defence but I don't want to get carried away. Any thoughts?

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Hhmm, does seem odd that the mass hearing includes cases that have already filled out an AQ and therefore the court should have already established which 'box' to put them in.

 

"2) The hearing is intended to give directions for the hearing of some or all these cases in a way which saves time and expense"

 

I wonder if the judge is going to issue a mass Special Directions requiring the Defendant to produce a breakdown of how the charges are calculated so that all parties can examine whether the applied charges reflect 'no profit' administrative costs.

 

As we know they don't and B's can't possibly provide this information in a true and accurate form, so maybe the judge intends to force Barclays into an early Default position.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Hi Welshcakes. I guess we'll just have to wait & see. There is another thread regarding Central London CC & Judge Avent in the "General" section.

 

Any idea what I should be taking with me? Most of the Preliminary Hearing "mini bundle" is concerned with allocating to Small Claims Track & liability for costs. My judge has already stated in the Order that I should not be eligible for costs whatever track it is deemed to be seen under.

 

Any advise appreciated.

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I received this email from Barclays today:

 

Dear XX

 

Thank you for your email. According to our records, your claim is due in Central London County Court for a Preliminary Hearing on the 17th July. At present, our intention is to send a representative to this hearing as there are a number of claims in the same stage of the process as yours and therefore whilst I think you for your settlement offer, it is not something I am able to address at this time.[/font]

 

Thanks,

 

Tom

 

Wonder if this is the start of them fighting back - advice anyone?

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Wish I could help. I've not had any word from Abbey concerning them attending but I think it's a smoke screen. There's no reason to believe they would start to turn up at these hearings unless there had been a major development.

 

Also, according to the Order, it's only a preliminary hearing to decide on how the court proceeds. This means we cannot "lose" the case on the day.

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Hi Saintly, I'm a little in the wrong place here, but have a thread on the Abbey Forum (Camdenite Vs Abbey) where I have asked a couple of questions concerning the neccessary paperwork for the Preliminary Hearing. I've not had a response so far to my last set of questions and could do with the help as it's getting closer to D-Day. Do you have 5mins to take a look?

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"Wonder if this is the start of them fighting back - advice anyone?"

 

I suspect this is just the same old same old of putting off writing out the settlement cheques.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Would be nice to think it's just a tactic, but seeing as how their representative would not have to "reveal their true costs" at the hearing then maybe they are changing tactics in order to frighten us into dropping the case?

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... course if any of the claimants entered a request for a Draft Directions as per the http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionnaires.html?highlight=new+strategy+aq

 

and B's could face a huge problem?

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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