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    • Well we can't predict what the judge will believe. PE will say that they responded in the deadline and you will say they don't. Nobody can tell what a random DJ will decide. However if you go for an OOC settlement you should still be able to get some money
    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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clarion48 vs Abbey ****WON****


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  • 3 weeks later...
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Sorry, I don't have any letters, they stopped sending them about 2 months before I started the claim so I haven't any. Mad moment, chucked the lot one day when I was having a clear out. I saw a thread yesterday where someone had some and was prepared to send copies to the poster but I can't find it. I'll have nother look and if I see it I'll get back to you.

 

Please don't feel down, I know it is stressful and at times you feel like walking away but it's YOUR money we're talking about and it was taken without your consent, that's not right. In other circumstances that would be called stealing so please stick with it and reclaim what's yours by right. Think of how it will help you to have that extra cash to sort out other things.

 

You are amongst friends here and we'll all support you every step of the way in all the things you want to sort out, all you have to do is yell and we'll all come running. I know how difficult it can be when your health is not good but if you walk away you're letting them win, it will bea another nail in your rights. Please don't let them get to you.

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Fine thanks Anita, sorry for the delay in answering, was reading your thread from the beginning.

 

What a battle, but well done. Glad you got the cheque, and just in time to replace the care before Warwick, your gaurdian angels have been working overtime for you.

 

Last little step now and then it's onwards and upwards. Don't settle for 1p less than your costs claim, they can afford it, it's peanuts to them and it's their fault you had to spend all that time and effort, they should pay for it.

 

See you over the way tonight?

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Anita, well done for standing up to Abbey, pity the judge wasn't more sympathetic to claimants. I'd go for a formal application for wasted costs order. It's the least they should pay for wasting all your time and resources on a stupid fruitless exercise. They never intended to appear in court so why do they bother with all the hassle. :mad:

 

Chin up sunshine, you'll get there. At least the judge gave them a deadline for payment and officially struck out their defence. If he'd been feeling really bolshy he could've stayed to give them time. :)

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FANTASTIC NEWS that you've got the cash. Retail therapy is fantastic when you know you can afford it and won't have to juggle the books to pay for things.

NOW .... go get that new car so you can come to Redhill safely and in comfort, we can't wait. And get yourself a little keepsake that everytime you look at it or wear it you can say "up yours Abbey" .... I did and love the feeling, everytime I touch it I can see the pain it cost them to part with my cash.

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  • 2 weeks later...

What a shame you didn' tmake default removal part of your original claim. These institutions hate removing defaults more than they hate repaying the money but you could've argued for it removal as a condition of settlement.

 

I think you have to start a completely new claim purely asking for the default removal and it's much more difficult to achieve that in isolation.

 

Try looking in the debt forum, I think there's some threads there that have this point contained in them.

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