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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nearly there - I think?!?!


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Hi all, was wondering if anyone knew what my next move should be -

 

we are claiming back £8631 charges from the Halifax, but we are in Scotland so it exceeds that amount to claim it through the small claim court, so we are going to have to go to the Ombudsman to ask them to fight it for us. The bank have had their full 8 weeks and today have offered us £4700.

 

What I wanted to know please, is if anyone knows what my next move should be when refusing this offer? As I am a bit confused about what to do next, can I still complain to the Ombudsman if they have made me an offer which i consider is not enough?

 

THanks Lynn :confused:

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Here's a link to the library

 

Rejecting offers

 

You could accept the offer as part payment. I don't think they will actually give you it unless it's for a final settlement. If they did, that only leaves four grand to claim.

Don't be fooled into thinking you have to use the Scottish courts just because we live in Scotland. I've been through the English court system twice and two friends once each. All you need is an English postal address and there are various threads on here telling you more.

You will need to do some homework but would it be possible to split your claim into two that are under £5k and then proceed on MCOL? I don't know I'm only trying to give you ideas!

Only you can decide your next move. go to the library and read read read!

 

Library

 

Best of luck, I'll be watching with interest.

 

A D

  • Haha 1

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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Hi A D

 

Thanks for all your suggestions I will go to the library and have a look there, I had been led to believe that because it was such a big claim the obudsman would be the best way to proceed with it. I could split it down into 3 year sections and claim it back that way, that would bring it under £5k - what is MCOL? Sorry am very new to all this.

 

Thanks for the quick reply Lynn

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don't split your claim if it's only for one account, the banks have caught onto this and they'll try to get get your second claim kicked out for abuse of proccess. theres nothing wrong with keeping it all together, if it goes fasttrack they'll have to do standard disclosure, and we all know how they feel about that.

i like the idea of using an english postal address, do you have friends in england? if not, could you use a PO Box?????? i know the banks do

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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No probs we were all virgins once! Read my first couple of posts I was shaking when typing!!!!!

 

MCOL = Money claim on line.

Something the English have over us! (That's only 1 - 0!) Scottish law is a bit antiquated.

Using MCOL you can sue someone etc for up to £5k. It's a piece of p.. You fill out a form on line and sit back and wait for the decision.

Here's a link to it

 

MCOL

 

You can go into the website, register yourself (properly) then go about suing me for a million pounds for not spelling corectly correctly!

Nothing happens until you get to the payment page. Obviously if your suing me you cancel it and nothing happens. I know we shouldn't (it's an official website!)but you can have a good play with it so that you are comfortable on the day that you actually sue them. You can do a bit at a time and come back to it.

 

If you used the spreadsheets from this site you should be able to determine how many charges take you to the £5k threshold off the top of my head I think you will need one max claim then another to mop up the rest.

 

Regardless of what you choose to accept or ignore please please please take the time to read read and then read again all the advice in the library and on the announcements at the top and of course all the threads. It's not difficult, can't be I did it!

 

Best of luck

 

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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Thanks guys for all your help :) I really appreciate it!

 

I have an address in England that i can use, my Mother-in-law lives in Carlisle.

 

I am now off to read as much as I can before calling the bank back tomorrow to refuse the offer.

 

Will keep you posted

 

THanks again Lynn

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Hi all

 

Just to let you know that I won!!!!! I still can't believe it :) :) :)

 

I phoned the bank back to tell them that i wasn't accepting the offer and that i would go to the FOS and they said that they would let me have the whole amount and I received the letter this morning confirming it!

 

Should be in my account in 2 weeks, onwards and upwards with the next 3 accounts that i have :)

 

Thanks to you all for all your help and advice - I will donating to the site as soon as my money comes through

 

Thanks again :p

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CONGRATULATIONS.....!!!!

 

Let us know when the money turns up.....:D :D

 

So which other 3 are you going for??

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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HI i have 3 other accounts with the Halifax, which were closed down last year as they were overdrawn - with charges !?!?!

 

They are not as much as this one but are still worth claiming, now that i've got the bug! :)

 

But wouldn't have been able to do it without all the info and help/support on this site, it really is a godsend, so will be def donating as soon as the halifax pay out

 

thanks again lynn

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