want my money back!!

[broke dave]

Or of course you could do what the rest of us here are doing and file the claim yourself (either via MCOL or your local county court)

[remus]

moneyfromtsb, you are not lost, you now need to do the next step, which as broke dave says, is to put in your claim, as said in your lba.

Do not be worried, you can do this, and we are here to help:), we are doing the same as you, I have put in my claim, LTSB have put in their defence, and my court date is 25th July, all by myself, it is your money you are claiming, you do not need to give it to someone else to do something that you can do.

Hang in there, and just keep asking, you've got this far.

And read read and read some:p more.

[moneyfromtsb]

was just looking at what my options were. had a family bereavement recently so just checking im doing everything right as my head been all over place.

 

think will probably go through MCOL but just wondering do students pay court fees?

[remus]

moneyfromtsb, sorry about your bereavement mfb, tough times.

 

If you are fee exempt, you will have to go the N1 route, which is what I did, you can download and fill in your claim, then take into your local court with proof of exemption. It is thought that this is a better route, as you can put on more information and schedule of charges.

 

I did this for my daughter, LTSB ignored the LBA, so put in the N1, 3 weeks later they paid her £90 of a £125 claim, she was happy with this result.

 

Gonna try and find the fee exempt bits etc.

 

Hang in there:)

[remus]

mft, DO YOU HAVE TO PAY?, from the step by step guide, hope this helps:)

[broke dave]

mft,

I, and everyone on this site is with you, I have just got back from my Father-in-Law's funeral. As you can imagine it was a day full of emotions.

Got back to find a message on the phone from Customs & Excise re: Direct Debit. Too late to ring so checked my e-mails to make sure that I hadn't missed a payment. Guess what - no payment due until next month but on checking LTSB have cancelled all of my D/Ds.

These are the people you are dealing with - go get 'em. As an ex-prisoner officer I still have got contact with a lot of nasty people. INTIMIDATION - THEY AIN'T SEEN NOTHING YET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[moneyfromtsb]

thanks for that everyone.

sorry to hear about that brokedave, it is an emotional time yes and i'm still struggling with things now.

 

think i will go through MCOL as not really sure about all those forms etc. anything i need to make sure i do to avoid any problems?

[moneyfromtsb]

is this the right site for MCOL : www.moneyclaim.gov.uk ?

 

has anyone written to the ombudmans? or has everyone gone through court/mcol?

[remus]

mft,the ombudsman will take time, and not achieve what you want now, which is your money back, and keeps you off the banks back which we do not want:D

I know this all seems very daunting, but if you read the first post of some serial posters giving great info, they all started the same;).

if you go mcol, you have to pay the fee, if you pop into your local court, you pick up the form you need to fill in following the guidance on the site, drop it back to court, and wait, reading all the time, to see what your next step is.

one step at a time, if I can do it, anyone can:)

ps, you won't get rid of me easily;)

[remus]

Hi

 

Would really suggest reading the FAQ http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/ through. There is a step by step guide that will help you navigate through the process. As remus says it is also worth spending some time reading through other posts on the LTSB forum, it'll give you an idea of what to expect.

 

Good luck.

 

Brasic

read read and read some:p more