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    • Which Court have you received the claim from ? Northampton   MCOL Northampton N1 ? Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ?   If possible please scan redact and upload a full page copy of page 1 of the claim form.   This has been uploaded in my previous messages in the bundle of documents     Name of the Claimant ? Asset Link Capital (NO5) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to./   14/02/2020   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Not relevant as his claim was set aside, and has now been brought to the court again by the claimant       Particulars of Claim   What is the claim for – the reason they have issued the claim? Please see bundle of documents in previous thread   What is the total value of the claim? £10,734.1    Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  Yes - this is one of the grounds for getting it set aside   Did you inform the claimant of your change of address? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ?  Apparently 2000   Do you recall how you entered into the agreement...On line /In branch/By post ? I do not recall entering into an agreement with Barclays   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  It was, but it is not anymore   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned to Asset Link   Were you aware the account had been assigned – did you receive a Notice of Assignment? No - although they have provided a copy of the assignment notice in their bundle of docs for the hearing   Did you receive a Default Notice from the original creditor? I don't remember - but again a copy of a letter has been provided (see bundle on previous thread)   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No    Why did you cease payments?  2015   What was the date of your last payment? December 2015   Was there a dispute with the original creditor that remains unresolved?  I wrote to Barclaycard back in 2015 to ask them to send proof of the original agreement but they just sent me a reconstituted document which had no personal deals on relating to me   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? yes - step change took control and set up payments of £1 pm
    • I have had no such luck getting the tickets cancelled. So more help would be greatly appreciated. I have debt recovery letters now. I guess I ignore these and only respond when there is court proceedings?
    • On MCOL there are 2 times the case stay is lifted. Once between filing the defence and them submitting a DQ, and then again between them submitting the DQ and the court issuing one to the defendant.   Is that normal or is there anything I should be aware of?   Thanks as always 
    • It's difficult to advise what to do because there are so many ifs and buts. In the majority of cases where a PPC start a court claim they go all the way to the final hearing. However, in a minority of cases, and by no means a tiny minority, they have no real intention of going all the way to a final hearing. They know their case is rubbish and they know it will cost them a hefty wad to send a solicitor to court (remember solicitors' costs are capped at £50 at small claims).  They pretend they are going all the way to court to intimidate the motorist into giving in.  Yes, the pretence often includes paying the hearing fee.  Yes, UKPC often do this.  And no, they haven't produced a WS (so far). I suppose it depends on how much you have spent on flights (and accommodation?) and if this is refundable v the approx £250 at stake if you lose the case.
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I'm getting fobbed off - help required!


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I started this process in November last year when I sent my SAR to Joyce Tudor at Retail Regulatory Risk in Edinburgh. I requested statements for my student account and my personal loan account (both now closed) and enclosed the requisite details i.e. account # and the £10 fee.

 

I got a letter back saying that I hadn't included enough detail so I responded with another letter to Joyce including my sort code and the "£5" fee that she said was required. The £5 cheque has been cashed, they have had a lot more than the 40 days I said I would allow them and yet I still haven't received any statements.

 

What should I do next? They are driving me crazy! I am thinking of addressing the SAR to my old branch manager what do you think?

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Danny, the bank has 40 days to fulfil your request and as soon as that has expired, they have failed to comply with your request and you are in a position to take them to court for non-compliance. I believe it is easy to do and once filed, the courts can force disclosure of the requested information and can also award you damages (though this is at their discretion).

 

If you have sent them two cheques (one for 10 one for 5) I'm a bit confused why they asked for the second one for a fiver, but be sure that the SAR and 10 pound you sent originally was all you are required to send - the 40 days started from the day you sent that letter and it has therefore be outstanding since that date.

 

Have a look on the forums for non-compliance claims - possibly in the library.

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If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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I sent my first SAR with a cheque for £10. Their response (from Joyce E Tudor) was that they needed more account info and a cheque for £5 not £10 (the £10 cheque I originally sent was neither cashed nor returned). So I sent my second SAR with a bit more account info and a cheque for £5 instead - this was cashed but my statements haven't materialised and it's been over 60 days now!

In order to threaten them with court action for non-compliance wouldn't I need proof that my second SAR with more info was delivered - I foolishly sent it first class and not recorded delivery.

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Yes, the banking of it would be enough, but that cheque might not be relevant......

 

You see, a data access request is a request for all information that the bank holds on you the individual not on your account number. They don't need your account number to process your request and are using this as a delaying tactic. Your first letter with name and address should have been sufficient to process your information and the receipt of this letter including your £10 cheque is when your deadline would have started from.

 

Did you send the first letter recorded? If so then use this. If not, then as anni says, the proof is in banking of the second cheque and you will have to use this as your proof. Just to clarify....

 

Suppose your £10 letter went off 80 days ago and your £5 letter went off 60 days ago. If you sent the £10 letter recorded then use the recorded slip as proof of sending - your request has been outstanding 80 days. If you didn't send it recorded then use the cashing of the £5 cheque as proof of sending - your request has been outstanding 60 days.

 

On another note, I would give them 7 days to comply and if you haven't received anything by the 7th day, tell them you will be filing your claim on the 8th day. Don't let them get away with it!

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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In due course the banks must run out of ways of delaying the requests that they receive but in the meantime we must keep to the stipulated timeframes and when they are not adhered to then report them to the relevant authority.

 

We need to let them know that the worm has turned.

PPMAN159

 

If this comment has helped please click on the scales.

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Ppman has just got me thinking, I would also make a complaint to the Information Commissioners Office. There is a complaint form on their website (search ICO in google).

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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What harm can it do.

 

I sent copy letters to them when I was getting no joy from Barclaycard last year so if we all do the same then hopefully action can be taken due to them being in breach of the Data Protection Act.

PPMAN159

 

If this comment has helped please click on the scales.

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Thanks for all the great advice - I think as neither of my SAR letters were sent recorded delivery, I will use the cashed £5.00 cheque as evidence that they have exceeded the allowed 40 day timeframe.

I think I will write a letter and this time send a copy to both Joyce E Tudor at Retail Regulatory Risk in Edinburgh (who my former correspondance was from) and my local branch manager (the name of which I have just got hold of after a cheeky phone call) and hopefully either one of them will pull their finger out and get the statements sent to me.

I am thinking of stating that I am conscious that they are using delaying tactics and that unless I receive my statements within a final 7 day time frame I will consider this non compliance to the Data Protection Act and that I will file a complaint with the Information Commissioner’s Office and the Financial Ombudsman and consider filing a court case in order to release the information - what are your thoughts?

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Excatly what you should put, well nearly. Don't consider filing a court claim against them, you WILL file a court claim against them!!

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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The £5.00 fee sounds like a 'Historical Statement Charge.'

 

If they think that's what they are doing for you, and not a DPA-SAR then that's probably why they haven't bothered complying.....

 

Don't consider filing a court claim against them, you WILL file a court claim against them!!
Agreed, with nobs on
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I have just sent two letters off recorded delivery - one to Joyce E Tudor @ Edinburgh and one to my local branch manager stating that unless I receive my statements within the next 7 days I shall be filing an official complaint to the Information Commissioner’s Office, the Financial Ombudsman and I shall seek a Court order obliging them to do so together with damages at the discretion of the Court and without any further notice...Hopefully they will get the message!! I will let you know how it goes!

 

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indeed you can't!

 

It's all about calling your bluff - testing your knowledge, seeing how much you know.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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