Sanand Vs Halifax **WON**

[sanand]

Thanks sea-side lady, I will give them a ring first thing monday.

[sea-sidelady]

Let us know how you get on with it.

 

(thanx 4 the click )

[sanand]

Phoned halifax today, they would not confirm receipt of my sar and cheque but said it was taking 4/5 weeks to answer requests. Guess I just have to be patient

[sanand]

Still heard nothing so I rang royal mail who confirmed delivery of sar was 29/03/2007, so I rang halifax on 08457203040 to be told they had probably lost it and the best thing to do would be to cancel the cheque and start all over again!!!!!!! I dont think so!! Then rang 01422333880, a number I found on this site and spoke to a lady called Alison Howarth who told me that she would look into it and phone me tomorrow. Fingers crossed:(

[jowalshy]

Hi sanand. Try sending a reminder enclosing your original SAR. Explain to them that have untl the 9th to respond. don;t forget to send it recorded delivery.

[sanand]

40 days up now and still no response from halifax, they havnt even cashed my cheque so phoned customer relations today, was on phone for an hour and a half to be told that they would send a list of all my charges. I explained that I really wanted statements not a list and he said that I would get them eventually but it could take a while because they are snowed under with requests. Really at a loss as to what to do now, would appreciate any advice.

[flopper]

Hi sanand,

 

Send off a data protection act non-compliance letter to them. They are found in the bank templates library.

 

Flopper

[sanand]

Thanks flopper, sent off the data protection act non-compliance letter today, special delivery. Heres hoping for some response!

[scottiepoll]

Hi, Sanand

 

My brother is at exactly same stage as you. He has been trying to get his statements and has sent letters, telephoned - only to be tole same as you. Only diff is they cashed his cheque on the 7th April. Still no statements!! Can only suggest you keep ringing them - he has been ringing every few days.

 

Not much help I know, but at a loss at what to suggest next - Like you he is getting really peed off. He sent his SAR a week after me and I filed proceedings on the 1st May!!

 

Keep your chin up.

[sanand]

Thanks for that scottiepoll, ive been feeling really disheartened this week but it does make you feel better knowing that other people are having exactly the same problem. Keep you posted!

[sanand]

THEY ARE HERE!!!!!!! Just got in from work to find 40 envelopes from halifax waiting for me. Im soooo excited, im off now to count up all the charges!! Thanks to everyone for all the support over the last few weeks:D

[sea-sidelady]

Make sure you double check as it is so easy to miss a few.

 

Have fun...

[sanand]

I have checked and checked and checked again and the grand total of all the charges is 2977.00!!! Prelim off tomorrow, special delivery, keep you posted:D

[sanand]

Received letter from Halifax today, they say they are declining my complaint, is this the usual letter we all receive?

[jowalshy]

Yep..

[sanand]

Thanks jowalshy, got a bit worried then!!!!!

[sanand]

Well LBA went yesterday, special delivery, so they now have until 21st June then I can file my claim. Been to county court and picked up the N1 forms, so ready and waiting.

[sanand]

Dont believe the Halifax, my hubby has a standing order for a pound and there was 69p in his account. They have refused to pay standing order and given him a 39 pound charge instead! Me thinks I am going to send a prelim letter to them.

[sanand]

Posted my lba on 6th June, special delivery, am I right in thinking that I can file my N1 on 21st June? Getting really worried about all this now:eek:

[**Tilly**]

yes when your 14 days are up you file your n1 good luck

[**Tilly**]

you will be fine i was also worried when i started my n1 but you will get all help and support here just shout

[sanand]

Ive been following your thread Tilly, so glad you got your money, you must have felt like crying and giving up sometimes, this claim is all I can think about, I think im driving my hubby daft! Dreading starting the court process, you think you are going to be 'THE ONE' that loses!!

[**Tilly**]

yes i did but so glad i didnt it does get stressfull at times and you do get days when you think oh god i couldnt face court but without everybody here i probably wouldnt have even gone that far but honest you will be fine every step of the way good luck

[moneyhelp]

You're not alone in your fears Sanand, oh no!

We all have days where we think we are going nuts and worry we are not able to go through this.

 

It does help having folks here on the forum to vent to and encourage us to carry on. I wanted to give it all up last week, I was petrified of going to court.

 

I will get a court buddy if mine goes to court or some kind of handhold.

 

You will be just fine, when things get stressful have a moan or a rant on your thread and someone will support you. We are all in the same boat, so hang on in there ok. I was so bad last week I sat in here all night reading everything I could so I could prepare myself, trouble is, I understand none of it

[sanand]

Thanks both of you, hubby on nights and everything seems worse when you have no one to witter to :o