40-days have gone ...

[mwh65]

I sent the SAR by recorded delivery along with the required £10.00 made payable to Nationwide on 13th February 2007.

 

They duly took the money from my account on the 7th March but I have still not received anything.

 

I made the mistake of sending it to Member Services Dept in Northampton and wonder whether that has slowed down in me receiving the print-out.

 

Any suggestions.

[rightfullymine]

hi there

 

did you use the SAR template from CAG?

 

if you sent it recorded, did you check the delivery of your letter on royal mail web? from the next day following delivery is day 1 of 40, including weekends and bank holidays..

 

so the 40 days have gone and you have recieved nothing,,

then go to the templates and do letter of non compliance...

 

sorry i havnt learned how to do links yet...

 

i dont think the address is the problem at all..

 

hope this helps , always ask if you have any questions, check out the FAQs and read up on loads of threads.. knowledge is power

[mwh65]

It was signed for on the 14th so day 1 is the 15th ?

 

Even that means the 40 days were up today. Yes I did use the template.

 

I tried looking for the non-compliance letter in the templates section but can only see the SAR one ??

[rightfullymine]

i will try and link it for you,, unless someone else can do it easier than me..

 

sorry

[kelly101]

Hi Mwh,

 

Here's the template you're looking for: Non-Compliance Template

 

Kelly

[mwh65]

Great. Thanks for that.

[MilkTrayMan]

i will try and link it for you,, unless someone else can do it easier than me..

 

sorry

...lol...

 

# 12...

http://www.consumeractiongroup.co.uk/forum/nationwide/77350-paul9803-nationwide.html

[mwh65]

Well I finally received my 6 years worth of monthly statements today. Just a matter now of wading through them to find the bank charges

 

As it happens I got the date wrong of when I sent off the request.

 

I actually posted it recorded delivery on the 20th February and not the 13th.

 

Once I get my figure I take it I don't add the 8% interest just yet for the next stage ?

[rightfullymine]

glad to hear you got them,

you will need to send prelim letter(templates)

and also a spreadsheet that you can complete and send with your prelim. are you claiming interest? if your not you can download the simple spreadsheet that only calculates the 8%(that only gets mentioned when going to court) if you want check out my thread and you will see the millions of questions i had and the help i recieved along with the advice and spreadsheet links too.

i did send the spreadsheet in and it showed the 8% as it calculates it itself. but i havent mentioned it at all as yet! i thought that it may speed them up as they can see how much interest will be added..

i know it wont make any difference ~ lori said the same too, she tried the same..

keep us posted..

[mwh65]

Yup I found the Excel simple form but removed the 8% interest column which of course I will put back when sending the form to the local court as I am pretty confident it will go that far

 

Not a huge amount I am claiming at just over £540.00 but none the less still money they owe me.

 

Will keep you all posted but I'm sure you know the routine by now LOL ... fob off letter, LBA, MCOL, multiple corrections to your bank account

[lori1]

lol, mwh you have done your homework!! good for you, best of luck x

[10inchlynch]

Hi I'm a first timer-here and some advice would be gratefully received please I sent a SAR & £10 cheque to NW on 6th March requesting 6 years worth of statements using the template letter from moneysavingexpert.com. They cashed my cheque on 22nd March but so far no statements have arrived. Would you advise that I chase them or wait until the 40 days are up next week to chase? Do the 40 days include weekends and bank holidays? I sent the letter to my local branch by the way, should I chase them or the head office in Swindon? I accessed the last 2 years worth of statements via internet banking and worked out that charges for his period amount to £2777 without interest, so it may turn out to be a hefty claim. Any suggestions would be gratefully received. Thanks in advance

[mwh65]

Well it took Nationwide over 3 weeks to send me my statements after they cashed the cheque. Coincidentally it was nigh on 40 days to the day I sent it recorded delivery.

 

Timescale ...

 

20/02/07 Sent request via recorded delivery.

07/03/07 £10 cheque cashed by Nationwide.

03/04/07 Received the statements recorded delivery.

 

By my reckoning 10inchlynch you should receive yours around the 17th April.

[10inchlynch]

Thanks for sharing your experince mwh65. I shall be looking out for the postman next week. I can see this will be a long drawn out battle!!

[mwh65]

I have today received the compulsory fob off letter from Nationwide but noted that the request to look elsewhere for your banking arrangements has disappeared hmmm

 

Anyway I've just completed the LBA and am about to send it off recorded deliver of course.