Mechs and Mother (deceased) V halifax please help

[mechs]

I corrected my spelling mistakes and have sent it .......but before I did I phoned them, to get the email addy for this person, someone else said I can deal with it I heard a click as I was speaking to this woman ......hahummmmm I thought shes recording this so I kept my cool and made a point of telling her about my DPA request, then after I asked her for a record of the conversation ...her reply was we dont record the conversations .and this one has not been recorded, I bet it hasnt

[thewifeandI]

I corrected my spelling mistakes and have sent it .......but before I did I phoned them, to get the email addy for this person, someone else said I can deal with it I heard a click as I was speaking to this woman ......hahummmmm I thought shes recording this so I kept my cool and made a point of telling her about my Data Protection Act request, then after I asked her for a record of the conversation ...her reply was we dont record the conversations .and this one has not been recorded, I bet it hasnt

It may have been the supervisor listening in - they normally have a button on the phone to request that the call be monitored. I've been involved in the call centre industry on the technical side for years and I know how they work - useful when they try and fob you off with excuses!

[mechs]

Ahhhhhhh right thanks ......but as I said they wouldnt want to record that conversation ...if they did I bet they deleted it

[mechs]

We received copies of statements and adding to the spreadsheet figures from these and to other charge listings received, I want to check that I am not duplicating.

 

31/01/2000 Charges as Notified 75.00

01/02/2000 Charges Incurred 75.00

 

Would you say that the above two figs are actually the same charge? Hope this makes sense!

 

mechs

[thewifeandI]

Can't be certain - are they both from the same source document (i.e. both on bank statements), or is one from a statement and the other on an investors report. If different then see if there's any other match for them around the same date (within a week or so) - none foune = same charge.

 

If from the same document type, then these are different charges (if the statement / page numbers are sequential and the charges are on different sheets).

 

I hope that isn't too confusing...!

[mechs]

one from a statement and the other on an investors report.

 

Thank you W&I, its as I thought, the same charge, so will have to amend the spreedsheet.

 

mechs

[mechs]

Gawd! In the process of doing Money Claim Online and ......

 

You entered the following details:

Address Details:

Legal Services-Retail Division, Trinity Road, Halifax, West Yorkshire, England

Postcode:

HX1 2RG

 

The address details you have provided are outside of England and Wales.

 

!!!???!!! and there was I thinking Yorkshire was in England! .... and I can't continue ...... anyone able to advise as I would like to get this done this evening?

 

Thanks, mechs

[mechs]

Thanks m8 ... hmmm yes I think I will have to use the helpline.

[mechs]

actaully i just tried it on my abandoned claim in money claim and it worked fine - did you click lookup and select next to the Address we put in for you bit (the bottom one)

 

yes I did do the lookup ... thats when the fun started lol

[mechs]

Tried that m8 ... still not working. Think I'll try again tomorrow.

[mechs]

Better do an update, after a lot of argy bargy from the Halifax with my statements, the following is going on, I am claiming for more than 6 years and 16% interest which is their contractual rate of interest

 

Court claim issued 9/8/06

Acknowledged on 23/8/06

 

amount of £516.18

interest of £454 @ 16 % their contractual rate and no they dont like that bit, but as its a small claim its worth the risk

 

Kind offer of £199 + £105 interest + £80 Court fee accepted, and will see them in Court for the remainder lol

[BenScoobert]

I'm really interested in how you get on claiming more than 6 years worth as I have had my account about 15 years

[mechs]

if you look in the statutes section there is a link to a web site

 

http://www.consumeractiongroup.co.uk/forum/statutes-library/415-limitation-act-1980-a.html

[monkey_uk]

any news on this mechs?

[mechs]

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