whistleblower 21st march 2007

[missy87]

I am a member of staff at Barclays Bank PLC in a small branch. I was digusted today with the footage that was shown on the program. It has made Barclays look like money grabbing idiots, which is not the case, ok charges are unjustified, but for Barclays defence they do not charge half as much as the so called leading bank HSBC, as they charged my partner £150 in one day and took it without notice, barclays on the other hand will max charge 90 over the month. To add to that HSBC will charge you to increase your overdraft even when you are trying to stop yourself from being charged! That is why im going to claim my partners charges back. If you work in a bank i would be interested to find out how you feel and deal with the pressure of selling for a bank.

[mochamoo]

Hey,

 

Try posting this in the bear garden or the Barclays forum.

 

you can find them

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/

and

http://www.consumeractiongroup.co.uk/forum/barclays-bank/

 

Welcome to CAG

[ukaviator]

Hi Missy87

 

Welcome to the site. Glad you introduced yourself properly and told us you worked for a bank.

 

Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later. Our aim is to make you aware of your rights as a consumer, enabling you to fight back against unlawful bank, credit and store card charges. In the website you will find information on how you could get your money back

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen.

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily.

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time.

 

Take your time and have a good read around this site. Then come and join us in our forum. Here we can guide you every step of the way. Please remember, we are here to help you help your self.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help.

If you any questions please do come to the forum and we will only be too happy to help you!

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

 

All the info to get you started is here:

http://www.consumeractiongroup.co.uk...se-read-these/

There are more links below to assist you get around the site.

 

Good luck

Ukaviator

 

[mrsfoot]

http://www.consumeractiongroup.co.uk/forum/word-banks/

 

Have a ponder ion there missey and any help you can offer will be gratefully received

[Rhia]

Have to say I think the programme should have wrapped up by saying that these practices are industry wide and not just Barclays. Impressive bit of work though. Sorry if you are one of the good guys or gals but the problem is these work cultures don't just appear. They are made in head offices and then the staff are told to implement them. If you wnat to keep your job I guess you have to carry them out.

I think it's fair to say that the aim is get those at the top of the food chain to change their ways.

[caro]

Hi Missy and welcome. I would just like to let you know that most people on this forum are well aware that staff in banks are just doing their jobs and earning a living. That investigation happened to have been Barclays, but our experience on this site is all banks charge ridiculous amounts, so please don't feel you need to defend yourself.

 

Personally I was more interested in the part about Yorkshire Bank charges.

[Bigmac versus]

Hi missy87

 

Hi and welcome to the site. First of all if you are a current Bank worker you need to inform the Admin, contact Dave or Bankfodder for clearance.

Theres are other bank workers present and past here already.

Also there is a section for bank workers.

Look forward to your contributions, good luck.