I am a member of staff at Barclays Bank PLC in a small branch. I was digusted today with the footage that was shown on the program. It has made Barclays look like money grabbing idiots, which is not the case, ok charges are unjustified, but for Barclays defence they do not charge half as much as the so called leading bank HSBC, as they charged my partner £150 in one day and took it without notice, barclays on the other hand will max charge 90 over the month. To add to that HSBC will charge you to increase your overdraft even when you are trying to stop yourself from being charged! That is why im going to claim my partners charges back. If you work in a bank i would be interested to find out how you feel and deal with the pressure of selling for a bank.