corsicanpine v ltsb - incomplete SAR/DPA

[corsicanpine]

Hi,

 

I have recived just 5 and a half years of the 6 years requested. Should I, and how, request the further 6 months. Or should I just claim the £1500 for the 5 and a half years?

 

I feel I should go all the way and claim the lot for 6 years!!

 

I have drafted a response,

 

Data Protection Act 1998

 

Subject Access Request

ACCOUNT NUMBER: *********

 

I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated 31st January 2007. The disclosure of personal data is incomplete in that at least the following documents are missing.

 

You have failed to provide a complete list of transactions and charges.

 

You have provided statements for the following period:

 

September 18th 2001 – February 20th 2007 inclusive

 

You have not provided statements for the following period:

 

February 2001 – September 17th 2001 inclusive.

 

Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.

 

Please supply me with a complete list of transactions and charges relating to my banking history with your organisation for this period. Alternatively, a complete set of statements for that period will be acceptable.

As I have already paid my £10 DPA fee with my initial request I shall expect you to provide this information as part of that request.

 

Yours faithfully,

 

Would this be OK to send and should I put a timescale on it?

 

Anyone advise.

 

Thanks

 

 

[crashbandicoot]

Sounds good to me...they haven't complied fully with the SAR so give them what's left of the 40 days since you sent the letter. If 40 days are already up, give them 7 days to comply, or you will commence county court action.

 

You can also give them a quick call...sometimes if they know they've made a boo-boo, they send out the remaining statements super-duper quick.

[Pondfish]

Hi Corsicanpine,

 

It would be better if you stick to posting on one thread. This keeps a complete history of your claim in one area, and makes it easier for people to help and advise.

 

regards,

 

Pondfish

[corsicanpine]

Hi Pondfish,

 

Sorry, new to this forum business! Could you explain how I get to my thread? etc. as I don't want to lose out on help and advice.

 

Thanks

[Pondfish]

Hi Corsicanpine,

 

I too had not used a forum before i looked at this site, and was "a fish out of water too! ". No problem, it's quite easy really.

 

This is your thread! each time you type a message it is called a "Post". a thread is a series of posts linked together. When you replied to my message your reply was listed below my message. This post will then be added below that and so on..... The way this helps is people can look at the entire history of your claim in order to see the best way to help.

 

If you start a new thread for each question or update you have it is more difficult to discover what has gone on up to date.

 

So to stick with this thread, all you need to do is find it and type a message in the "Quick Reply box" after the the post in the thread.

 

Another useful thing to know is that you have a "Control Panel". If scroll up to the top of the page there is a small Grey-blue ish bar. It looks like this:-

 

User CP FAQ Calender New Posts Search Quick Links CAG Chat Room Classified Log out

 

Click on User CP, and you should see a list of "subcribed threads". All the threads you start, and anyone else's thread you have posted a message on should be listed here.

 

This is very useful as you dont have to go looking for your thread. Simply click on the thread you want to look at and it will take you directly there!

This will also alert you to any new posts on any of the threads you have subcribed to.

After i log on to CAG I always click on User CP first to see if anything has been added to my subcribed threads.

 

Hope this helps you get a little more help - and enjoyment - out of your time on CAG.

 

regards,

 

Ponfish

[corsicanpine]

Many thanks Pondfish, thats great!!

[corsicanpine]

I sent the letter requesting the remaining 6 months statements with no response as of yet. Should I take this up with the Data Commissioner or whoever?

 

I have decided to send in my claim for the 5 and a half years anyway, and reclaim the rest when I receive the statements.

 

Regards

[corsicanpine]

still no response to first 6 months of SAR. Although have gone ahead with prelim on what data I have at the moment, will follow up the rest!!

 

I have just recieved a letter stating that the charges are not charges for default on the account and that these charges are being looked at by some dept????????

 

MCOL, although the 14 days isn't up yet! Anyone advise??

[BARTY]

Hi

Have you sent the LBA yet? You need to send that before you start the Court claim.

Good luck, let us know how you get on.

Barty:)

 

 

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html I WON!!!! :D

If I have helped, please click my scales:)

[corsicanpine]

Good point Barty,

 

Getting a bit carried away!

 

Have now sent the LBA and counting down the days.

 

Thanks

[corsicanpine]

No response to LBA, although royal mail tracking cannot give me proof of delivery.

 

MCOL completed today anyway!!

 

Fingers crossed!