Jump to content


  • Tweets

  • Posts

    • Given the evidence you have provided it should hopefully be a formality, the WS is ready to go and their case is torpedoed below the waterline.
    • Hey @Rubixcube sorry that I am a bit late to the party but to look into your issues, could you explain in a bit more detail what happened? I did not know that either before you mentioned it, but it seems indeed that Booking.com holidays are just a mirror site for lastminute.com and therefore the exact same thing... Good to know because Last minute is an awful OTA. It actually doesn't seem to be a big secret. If you click the link below (which is the main link from booking.com home page, and has lastminute written in it!) you will see the slogan "Booking.com Powered by Last minute" on 3 separate areas at least within the same page! Just a moment... BOOKING-DP.LASTMINUTE.COM Anyway, do let us know what exactly happened and we can try and see who you should be claiming from.
    • post re submitted  we are quite secure with that. it's ok to it here  you need to formerly WRITE to BMW AND to the finance co. (who is?) and REJECT the car under your short term right to reject. 100's of threads here on Big Motoring World, and they scammed you out of a useless warranty too, you dont need it ever, CRA covers you for FREE. dx  
    • Hey there, as the plane went tech you are entitled to the £520 x2 compensation under EC261. This is a clear cut case. Just claim straight with Virgin. However you are not entitled to a full refund, since you were eventually flown to the final destination; of course that second flight should have been totally free of charge; if not you must bill Virgin for it. Your mum+sis are also entitled to full reimbursment of taxis to and from the hotel, as well as meals+refreshments that they had for the entire duration of the unexpected stop, including both at the hotel and airport. (Just stay reasonable: no claiming for 49 pina coladas at the beach bar) Was their luggage returned to them during the unexpected stop? If not they may also claim for any toiletries and clothing that they had to purchase during the night stop. I understand the hotel has already been paid for, just don't forget the rest. Hopefully they have kept the receipts. Otherwise bank statements should do the trick. You need to claim for this in addition of the £1040 Other than the above there is no statutory compensation due for missing out on 1.5days of holiday. You could however talk to someone at customer service and make a polite request to extend your stay by another couple days and see if they will do it for you free of charge (providing they have space). Or if not, you could possibly get some token gesture of money back or voucher off your next holiday. It's worth trying. That you paid £700 for a name change is unfortunate but it's completely unrelated to the situation at hand. Above all I hope they don't worry too much about this mishap, and make the most of their holiday. Compensation is practically guaranteedwhen they are back. Just tell them to save all receipts they have and don't worry about the rest until they're back!
    • thats not a delay thats just standard processing.   it has to be 2+ months for it to be a delay
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

mario v Lloyds


mario
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6536 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Guest Lueeze

You cannot just add 8% on top of your claim, you have to work out the daily rate, then multiply it by the number of days since the charge was applied.

 

Louise

Link to post
Share on other sites

  • Replies 61
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Ahh my original sig was correct then?

 

boy am i confused here.

 

Sorted now, back to what it was, the spreadsheet calculates how much interest you would have earned on a charge a few years old for example...

Right im back on track. Cheers Lou ;)

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

Actually I dont think its even mine I have somehow hijacked it,been reading the FAQ so I think I am clear now on the 8%.

 

Just a question on the list of fees/charges I have on the statements re what I can claim back,which ones below can I claim for.

 

account charge fee

overdraft excess fee

overdraft interest charge

overdraft usage fee

unpaid dd charge

unpaid s/o charge

Link to post
Share on other sites

 

 

overdraft excess fee

overdraft usage fee

unpaid dd charge

unpaid s/o charge

 

Those m8

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

Guest Lueeze

do you pay a monthly fee then for your account? Whats the account charge fee?

 

you can claim a % of the overdraft interest, see Vampiress spreadsheet to work it out for you!

 

Lou x

Link to post
Share on other sites

Ok they have had 14 days now its time for my LBA letter.

 

 

 

 

 

 

 

 

 

 

--------------------------------------------------------------------------------

Lloyds TSB Claiming £584 +£24.44 O/D interest charges

Link to post
Share on other sites

I am finding it impossible to keep the amount of characters in the moneyclaim below 1,000.

 

-------------------------------------------------------------------------------------------------------

1 The Claimant has an account No"********" sort code ****** with the Defendant.

 

2. During the period in which the Account has been operating the Defendant debited numerous charges to the Account in respect of purported breaches of contract on the part of the Claimant and also charged interest on the charges once applied. The Claimant understands that the Defendant contends that the charges were debited in accordance with the terms of the contract between itself and the Claimant.

 

3. A list of the charges applied is attached to these particulars of claim.

 

4. The Claimant contends that:

 

a) The charges debited to the Account are punitive in nature; are not a genuine pre-estimate of cost incurred by the Defendant; exceed any alleged actual loss to the Defendant in respect of any breaches of contract on the part of the Claimant; and are not intended to represent or related to any alleged actual loss, but instead unduly enrich the Defendant which exercises the contractual term in respect of such charges with a view to profit.

 

b) The contractual provision that permits the Defendant to levy such charges is unenforceable by virtue of the Unfair Contract Terms in Consumer Contracts Regulations (1999), the Unfair Contract Terms Act 1977 and the common law.

 

5. Accordingly the Claimant claims:

 

a) the return of the amounts debited in respect of charges in the sum of £644 and any interest charged thereon;

 

b) Court costs;

 

d) Interest pursuant to section 69 County Courts Act as set out on the attached list of charges or at such rate and for such periods as the court deems just.

 

 

 

Name

Link to post
Share on other sites

P.M. me your email addy m8, i'll mail you mine that i did 2 days ago, all you will have to do is change the amounts.

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

Filed my moneyclaim but a couple of things bothering me,did I need to put account No and sort code (name and address is on claim)and at what point is the spreadsheet calc sent.Getting a bit worried now,cannot see anything on the forum as to when spreadsheet is sent or if you have to send any paperwork.

Link to post
Share on other sites

When I file my claim do I have to include all the dates the charges were incurred along with the amounts and the interest or do I just need to put the worked out totals in the claim along with the correct wording.

Link to post
Share on other sites

It is not compulsory, but it would be prudent to supply a particularised claim to both the court and the bank.

 

Banks have a new stalling tactic, bleating that they cannot defend at present because they are unaware of the charges they are meant to be defending.

 

You need a list of dates, charges, what the charges are for (e.g. O/D) and the relevant s.69 interest calculation on the day of the claim. The schedule also needs to include your name, the bank's name, claim number and period you are claiming for (e.g. June 2000 to June 2006)

 

As I say, this is not compulsory, but you will need to present it if you go to court anyway.

 

Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Ok I have this all on a spreadsheet but this was not included in my moneyclaim online although I have put all the correct wording and amounts in.So do I send a copy of this spreadsheet to moneyclaim and to Lloyds TSB head office.

Link to post
Share on other sites

Hi Mario , a fella scouser :D you do not need to send it to Lloyds ,I didn't .I just put it in with my claim.If your not to far from Queen Elizabeth courts then to be honest I would recommend just going in and doing it personally .I found it a much easier way as I was able to word my claim how I wanted without being restricted to how many words I could use.As long as you take 3 copies of everything .You must show all your working out on the calculation sheet if you want an example let me know

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

Link to post
Share on other sites

Janet I have already filed so was wondering what do I do with the spreadsheet (I have already got it all worked out.See below

 

 

Days since Interest 8%

In Respect of: Amount Date Incurred offence apr

 

OVERDRAFT EXCESS FEE £20.00 01/08/02 1408 £8.73

OVERDRAFT EXCESS FEE £20.00 01/10/02 1347 £8.35

UNPAID S/O £30.00 01/11/02 1316 £12.24

OVERDRAFT EXCESS FEE £20.00 02/12/02 1285 £7.97

UNPAID S/O £30.00 02/12/02 1285 £11.95

UNPAID DD CHARGE £30.00 02/01/03 1254 £11.66

UNPAID S/O £30.00 02/01/03 1254 £11.66

UNPAID S/O £30.00 03/02/03 1222 £11.36

UNPAID DD CHARGE £30.00 01/04/03 1165 £10.83

UNPAID DD CHARGE £30.00 01/06/04 738 £6.86

OVERDRAFT EXCESS FEE £20.00 02/08/04 676 £4.19

UNPAID DD CHARGE £32.00 01/06/05 373 £3.70

UNPAID DD CHARGE £32.00 01/08/05 312 £3.10

UNPAID DD CHARGE £35.00 01/09/05 281 £3.05

UNPAID DD CHARGE £35.00 03/10/05 249 £2.70

OVERDRAFT EXCESS FEE £30.00 01/12/05 190 £1.77

UNPAID DD CHARGE £35.00 01/12/05 190 £2.06

OVERDRAFT EXCESS FEE £30.00 03/01/06 157 £1.46

UNPAID DD CHARGE £35.00 03/01/06 157 £1.70

OVERDRAFT EXCESS FEE £30.00 03/04/06 67 £0.62

OVERDRAFT EXCESS FEE £30.00 02/05/06 38 £0.35

OVERDRAFT EXCESS FEE £30.00 02/06/06 7 £0.07

 

 

Total Fees £644.00 8% Interest £126.33

ADD O/D INT £27.76

TOTAL £671.76

8% PA Interest £126.33

 

TOTAL £798.09

Link to post
Share on other sites

By each amount show the interest claimed for that and how you worked it out ie:

 

03.10.2000 £20 Over Draft excess fee + interest at 8% at XXXP x 2010 days

 

You do this for each amount and head it LIST OF CHARGES ATTATCHED

 

moneyclaim has a very good help line if you ring them tell then you want to send something to be added to your claim and they will tell you where to send it to ..You do not need to send it to lloyds just the court.

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

Link to post
Share on other sites

Let me know how you get on :D

 

 

MODERATED threads joined , please keep to your original thread when updating or asking questions

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6536 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...