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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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joseph v's barclays **WON**


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i have downloaded the court bundle, is this ok to send as it is, one to court and one to bank? also tried looking into GOT A COURT DATE? A guide to the later stages

- The Competition Commission report

- The McNamara interview

- Australian Default Fee's report

- BBC Commission conclusion

should i print and add these, (i couldnt get into 1st one said i didnt have permission)?anyone else had this problem?

 

once done does anyone have an address this all goes to for barclays?

i tried ringing anthony lombardi on 020 7116 5634 but no one rings me back!!!

 

(if i dont post new thread when i have a new question how do i write new one)?

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Joseph if you are able to print/use any of the above link info, you can also add them into your bundle if you wish to.

 

I have the address:

 

Barclays Legal & Compliance

Level 29

One Churchill Place

London E14 5HP

 

Send it for Anthony Lombardi's attention or whoever is handling yout claim

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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If you scroll down throughout the document, you'll see it refers to the Unfair Contract Terms Act (UCTA 1977) and the Supply of Goods and Services Act (SOGA 1982)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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thanks for replies

 

i have an adrian ruffhead dealing with my claim, anyone else had him???

 

my court bundle is now ready for posting, its very heavy!!

 

fingers crossed for me i am really nervous now - no going back. my big question is will it be me that they see in court, i have heard they havent yet appeared on the day. has anyone not won??

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You'll be fine Joseph, as Site Helper hagenuk says, no one has gone to court yet, what makes you so special?!

 

Just stick to your guns, and don't settle for anything but the full amount :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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has anyone got a copy of the OFT statement summary i can send to the court and my bank?

 

as i havent previously claimed for court fees, only my default charges, should i put a letter in with my bundle one to the court and one to the bank stating that i wish to have those refunded or would the court automatically refund me if i win.

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PM me with an email address and I can send you a copy, plus all the associated bumf that came with it...

 

Don't forget, the OFT summary only applied to credit cards, but there was an implication that bank charges shoud be considered as well, and an OFT statement is expected soon (perhaps a month or so)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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pheonix

 

thanks for reply, is there no need to send oft summary then, as it isn't a credit card. i have all the other bits to go in the court bundle so i am almost ready to take to court and bank..

 

do you know whether i should put in with court bundle about court fees being refunded to me or will the court award these to me anyway if i win?

 

thanks

 

tinks

:)

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no you use the oft summary because somewhere in there theres a comment that the OFt believes there is a 'read across' to other types of accounts such as bank accounts and store cards.

 

HTH

 

glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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OFT statement is a good document to put in - as Glenn says, there is implication that the same principles apply to penalty charges - after all, penalty charges for crdit cards are just as unlawful as penalty charges for bank accounts...

 

I see you PMd me - I will send you the stuff...:)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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if i didnt ask for the court fees to be refunded in my original letters, is it too late to request them now or does the court refund these if you win anyway?

 

i was thinking of putting a letter with each court bundle to request court fees be refunded, then if court rings to make settlement offer i can argue for these too.

 

any advise welcome

 

many thanks

 

tinks

:) :) :) :) :) :)

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you dont say at what stage you are!

 

If you apply via MCOL, they will automatically be added.

Not sure about N1 form.

 

Anyhoo, when you get to the stage of negotiations, you just add it to your figure along with your up to date interest figure.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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well i received a letter from barclays today offering me £1150 in full & final settlement, they actually owe me £2055.00. can anyone give me advice and let me know what to do, i do not want to accept.

 

letter reads;

 

as you will have seen from our defence, we disagree with your legal analysis that the charges levied to your account with barclays amount to penalty clauses and are unfair. we do however recognise that it is not cost effective for either party to take this matter to trial. therefore in order to avoid the inevitable time and cost associated with pursuing the claim to trial we are prepared to settle your claim upon payment of the charges levied to your account, together with statutory interest you have claimed and costs totalling £1150 subject to the terms set out below.

 

this offer to pay £1150 is in full & final settlement of your claim and is strictly without any admission of liabilty on our part. by accepting this offer you also agree that the existence and the terms of this offer are between us.

 

should i decide to reject offer then they reserve right to disclose letter to court.

 

if i agree i have to sign and return within 7 days and let court know.

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for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

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:-) :-) :-) :-)

i know i have calculated my interest incorrectly, i have only claimed £164.40 on £2055.00 it should be more being 8% per annum, does it matter as long as it is less???

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How did you get to the £164.50 figure, through the spreadsheet?

for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

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i have just faxed my response to offer letter to legal dept at barclays and feel a bit nervous, as i did when i started court action.

 

this is all quite exciting really, i just hope i get my money at the end of all this!!!

 

:) tinks

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i got to the £164.40 figure by doing my charges £2055.00 x 8% - stupid i know now, but it was done before i knew anything about this site and certain spreadsheets.

 

thanks for you reply.

 

tinks

 

:)

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should i enclose the letter i have just received from barclays detailed in earlier thread along with my reply - refusing offer, in my court bundle. it is all done up and ready to be handed in at court & bank by wednesday? advice welcome.

 

tinks :)

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I don't know for sure, but I'm claiming them on my account! The way I see it, they charge a whopping rate of interest on 'unauthorised overdraft' balances, so why should they levy a PENALTY charge on you as well?!?

 

Nothing ventured, nothing gained.

 

D.

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thanks one of a kind, i feel better now.

 

i am almost at my court date, 27th march and was starting to worry. last minute nerves i think. i did have an offer saturday of £1150.00, i'm claiming £2055.00 + interest & costs.

 

i faxed them today refusing anything but full payment, just waiting now and nothing to do but hope i've done everything ok.

 

tinks :)

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