Jump to content


  • Tweets

  • Posts

    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which basically says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
    • where was this PCN:? please complete: pers i cant see the point in an sar yet await/if they ever send a letter of claim. as long as you've not moved since 2022 you are OK to totally ignore . dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Me vs Nationwide


Up-North
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6261 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This is my first go at this, so this is where I am up to.

 

22/12/2006 - Letter sent requesting 6 years statments.

 

02/01/2007 - Leter recieved confirming request from Mr Greenacre.

 

09/01/2007 - Letter/Statements arived (in rubber band not folder) from Ms Thomas.

 

11/01/2007 - Letter sent requesting refund of £7921.71 plus intrest (gave 14 days).

 

22/01/2007 - Standard fob off letter re transparent, open etc from Mr Huntley.

 

25/01/2007 - Letter sent requesting repayment again (gave 14 days).

 

05/02/2007 - Standard fob of letter re referal to Member Services from Mr Huntley, (actualy recieved two copies through post).

 

09/02/2007 - Completed Money Claim Online, made payment, got fingers crossed.

 

Regards

Link to post
Share on other sites

10/02/2007 - Received letter from Ms Cornell, Member Services stating they are investigating my complaint quoting that the FSA gives them 8 weeks to reply.

 

Looks like they have turned my request into a complaint so they try to stall me for a further 8 weeks and longer if they write to me stating why they cannot send a full response.

 

To late for them now that court process has started. Claiming contractual interest.

 

Regards

  • Haha 1
Link to post
Share on other sites

Well done you upnorthman! i've sent my court claim off through MCOL today so a week or so behind, hope you get it all back!

 

aimee.

  • Haha 1

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

16/02/2007 - Letter received from Mr Johnson from Member Servicing advising they have completed their investigations into my ""complaint"" and find that they are comfortable that they have been open and transparent with their fees. And hope this clarifies the reason for not being able to refund my charges, they also don't want to loose me as a member.

 

What utter BS, they will be uncomfortable now the court process is gaining momentum, And it is I that will hopefully be comfortable very soon.

 

I will have to remind them when they close my account that they dont want to loose me as a member.

 

Regards

Link to post
Share on other sites

Hi,

 

Once you issie MCOL, they settled with me in a week.

 

Money paid straight into my account.

 

Then they told me they would close my account in 30 days.

 

As they have not got back to me by today after I threatened further action I will now go back to court to take further action!!

  • Haha 1

Woolwich N1 issued 15.01.07 £11k

Acknowledged 01.02.07

Defence Filed 15.02.07

AQ Filed 21.02.07

AQ Deadline 05.03.07

Woolwich AQ late, given till 16.03.07

29.03.07, Judgement rec, woolwich to pay up by 10.04.07

Money received 16.04.07

 

Nationwide MCOL issued 22.01.07 £1k

Settled in full 05.02.07:D

Account being closed

Appeared on Watchdog 20.02.07

 

Abbey Issue MCOL £5k 24.01.07

Defence Filed 21.02.07

29.03.07, AQ hearing set for 20.04.07 with other like cases.

11.04.07, Full settlement letter received for £5,769.12

Link to post
Share on other sites

Hi,

 

Nor me, I started my court case 17th feb and I got a letter as you did saying they are defending my claim and its acknowledged but nothing more :-(

 

aimee.

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

It does seem as if they are changing their tactics a bit now days they seem to acknowledge the claim saying they will defend then nothing. Does anyone get their money within a week after their claim acknowlege :idea: :confused:

Knowledge is Power

Go get em!

Have I been of any help to you? if so please click my scales to the left to enhance my reputation. Thank you. If not PM me.

 

Nationwide - won claim 

Advice & opinions of mahharg are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

Hi,

 

Im the same 17 days gone now and nothing. I have had a transaction of less than 300 pounds credited to my account but it just says 'cash credit' i presume thats not it, they've sent no correspondence and my claim was for 2152 approx..

 

hope you hear from them soon upnorth!

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

my sister just got £1334.21 which was paid as £999 and £335.21 this is the charges in full, and overdraft interest but not got the 8% interest or the court fee, her claim was started

request 8th Jan

LBA 22nd Jan

action 5th Feb

1334.21

 

so she just waiting for the court cost of 120 and 105.02 in the interest, so should all be done for her soon, this how nationwide payout then in this order

Link to post
Share on other sites

Hi,

 

do you know how long between each payment?

 

thanks again,

aimee.

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

mad i got a letter from nationwide my self this morning telling me that they have paid 151.00 into my account and 30 in court fee and 5.03 in interest, and it says at the bottom that they are unable to provide me with an account thats completely free of charge, and if i breach the terms and conditions of that account, in the future i should make alternative banking arrangements, as it may be necessary for them to give me 30days notice, does this mean they are closing the account or i can keep it open.

 

another point there has been a payment of 149 into the account, but thats not the amount they have said they paid back, do i have to tell the court the money has been given back to me, this was only a claim for just under 200 not my main claim on my other account, going on there figures they say they have credited 151.00 8%interest of 5.03 and 30 court costs,

Link to post
Share on other sites

Hi,

Yeah i think there is a letter in the templates bit to send saying you are not accepting part refund etc.. ?

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

mad i got a letter from nationwide my self this morning telling me that they have paid 151.00 into my account and 30 in court fee and 5.03

 

another point there has been a payment of 149 into the account, but thats not the amount they have said they paid back

 

You could always give Nationwide a quick call refering to the letter. Give them a couple of days though as they tend to pay in dribs and drabs.

 

and it says at the bottom that they are unable to provide me with an account thats completely free of charge, and if i breach the terms and conditions of that account, in the future i should make alternative banking arrangements, as it may be necessary for them to give me 30days notice, does this mean they are closing the account or i can keep it open.

 

It looks like they may have changed their tune a little and are not closing your account. It certainly doesn't look like an official notice.

Knowledge is Power

Go get em!

Have I been of any help to you? if so please click my scales to the left to enhance my reputation. Thank you. If not PM me.

 

Nationwide - won claim 

Advice & opinions of mahharg are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

the complete wording is

 

Alough we have refunded charges to your account on this occasion, we are unable to provide you with a current account that is completely free of all charges if you breach the terms and conditions of that account. We Will, therefore, expect you to comply with the terms and conditions of the account, in future. If you are unable to do this, it may be appropriate for you to make alternative banking arrangements as it may be necessayr for us to give you 30 days notice to close you account if further breaches of the terms and conditions arise.

 

was sent from a

Jeanette Mazzotta

Customer Service manager

Link to post
Share on other sites

08/03/2007 - Just had a shock when checking my account - Paid in full £10,122.67 plus costs and canceled any pending charges.

 

Got home and found the letter as above.

 

Will make a donation when I have sorted everything out.

 

 

:) :) :) :) :) :)

 

Good luck everyone, hang in there I am sure you will get what is owed to you.

Link to post
Share on other sites

Well done up north!

 

you can stop court proceedings through MCOL I believe, i think you went through them didnt you?

:D Nationwide successful claim = £2010

:roll: Received S.A.R for Barclaycard 18.05.07 - Sent Prelim 29.05.07

:rolleyes: Sent off S.A.R request for Capital one 15.05.07

:rolleyes:Sent off S.A.R request for Alliance & Leics 15.05.07

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...