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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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gjkendall vs Barclays *** WON ***


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CONGRATULAIONS GJKENDALL

 

Welcome to our club, the sentence you need to cross out reads

"By accepting this offer, you also agree that the existance and the terms of this offer are confidential between us".

 

Hope that helps, hope you get your money quickly, i faxed back my acceptance yesterday lunchtime, and i still do not have the money!

Caz

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CONGRATULAIONS GJKENDALL

 

Welcome to our club, the sentence you need to cross out reads

"By accepting this offer, you also agree that the existance and the terms of this offer are confidential between us".

 

Hope that helps, hope you get your money quickly, i faxed back my acceptance yesterday lunchtime, and i still do not have the money!

Caz

 

 

:cool: Cheers Caz,

 

One last thing...I cannot find for looking the following....

 

The letter I send to the courts to say that the case should be closed as they have coughed up! (obviously to be sent once funds clear)

 

Looks like it may well still have to go to court on Wednesday...will be tight for the funds to clear in time!

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UPDATE:

 

 

Just phoned to court to notify them of the situation, and that I would be sending a letter...Court case WAS Wednesday, but they have cancelled it (unbeknown to me) and it has been reset for 18 June...I was in a bit of a panic, but it's nothing for me to worry about....they are closed Monday and Tuesday (due to Bank Holiday and the Queens Birthday)...I needed to confirm the situation 48 hours before, but forgot about the Bank Holiday.

 

RESULT...this now means that the funds will of well cleared before the Court date...my day has just got that little bit better!

 

DAR£N: thanks for the link!

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Grrrrrrr...cheque did not arrive this morning....only the letter from the court confirming that the court date has changed (that was sent yesterday afternoon, so why did the cheque not arrive today, when it was supposedly sent yesterday?)...

 

Oh well, guess I will have to wait till Tuesday now!

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Bit of a delay, but I am just getting my bundle together to send them out Tuesday....

 

Here is what I have from my correspondence...have I missed anything?

 

1) Original Barclays acknowledgement (dated 12th Jan)

2) Original Barclays minimum offer (26th Jan)

3) Original Barclays acceptance of my refusal and second chance (dated 6th Feb)

4) Notice if issue (12th Feb)

5) Draft Order for directions

6) Allocation Questionaire (27th Feb)

7) Bundle that court sent back to me including...

a) notice of transfer of proceedings

b) defendants defence

c) schedule of charges (9th Feb)

d) copies of highlighted statements

8) General form of judgement or order

 

This will then be added to the Basic court bundle that is on this site...copied three times and sent off Tuesday...is this right?

 

I am so worried about cocking this up its unreal!

 

EDIT: I believe I have it all together...127 pages in total...just need to get it copied and put into folders and off it will go on Tuesday!

 

 

Hi gjkendall

I have received a General form of judgement or order today could you tell me what do you have to do with this?? send the bank statements?? do I need a letter with this?? Thank you

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Hi gjkendall

I have received a General form of judgement or order today could you tell me what do you have to do with this?? send the bank statements?? do I need a letter with this?? Thank you

 

If you start a thread, then either myself or some other kind soul can try and help you!

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Hi

 

I have received a General Form of Judgement or Order (Cardiff 14th. August)

 

I'm still not sure I am on track with everything.

Despite spending a couple of ours on the forum, I cannot get my head round interest charges.

Originally on the simple calc.sheets I did not include the two columns "date since offence" and "interest charged"

 

I DID include interest charges from the statments. Was this wrong?

If so, following the new suggestion about writing to the bank again with a "nudge" I could I suppose revise my figures?

 

How do you calculate interest on the amount owed. Is it from the date you receive the date for the court hearing to the actual hearing. Does that make sense?

Sorry to be so thick - thought I was quite bright till now.

Best wishes

everybodies Mum

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