delta6370 v Natwest **WON**

[enaid]

maybe she has left then!

Could you not phone and ask if she has gone, the name of the person dealing with her case load. If she is still there her Email address

[delta6370]

Good thinking Batman.!

 

Spose I had better wait an hour or so until they are all in work, I have their ref number as well as the court claim number thingy, so they should be able to track down who is dealign with it.

[enaid]

they may not be willing to give out email addresses, but other people have got them, so there must be a way. keep us posted. Enaid

An hour I'd give it 2 don't think them peeps start at 9

[delta6370]

Point taken! will leave it till about 10ish.

 

Gotta sit and take those interest applied transactions out of the spread sheet to see what we are looking at, but I want all my court costs! (kids had to starve cos of them!)

[enaid]

Well won't be long before you can stuff em silly and you will wonder what it was all about. Don't stuff em too much though, they may pop:)

[delta6370]

Well I have just sat and worked it all out, on current figures I reckon that we are talking about an additional £150+ in interest by the time the court date comes,(that's if I have worked it out right!) so if I propose making it a nice round figure now (by droppin a couple of squid off the amount as of today, then that should save them a tasty amount.

 

I just want my money

[fendyweather]

Hi Delta,

 

the e mail address is always.

 

First name then dot, then last name @cobbetts.com

 

So just find out who is dealing with your case and bobs your uncle, you have an e mail address for them.

 

All the best, I found negotiations with them very easy indeed. They were actually very likeable on the phone, regardless of the stroppiness and delaying tactics by regular mail. Lol Lol. Best of luck Delta.

 

Fendy xxxxx

[delta6370]

Well I just phoned them, got through to the nice lady that is dealing with my claim, she had a look on the system and they have referred back to Natwest to see what they want to do, so are they are waiting to hear from NW to see if a settlement is on offer or if they want to proceed to court.

 

She did say that obviously it was in the best interests of everyone not to let it get to court, but their hands are tied until they hear from NatWest.

 

So do I sit and wait to hear something more from Cobbetts or do I take the bull by the horns and contact Mr Higley's office? (or someone else at NW)?

[enaid]

Bull by the horns, can't do any harm can it. You more or less know the outcome, all you are trying to do is save time and money for both of you.

[delta6370]

ho hum, stuck in a queue on the phone

[delta6370]

cor blimey, everyone must be phoning them! Fendy what have you done? lol

[fendyweather]

Lol Lol Lol. Soz Delta.................... it worked for me, thats all I was thinking. I know for fact they prefer to settle rather than have to turn up at court, but they will only negotiate by phone, based on the fact you have to be fairly close to your court hearing date. They wont entertain it if youre months off............ only if youre date is almost there. Sorry, but Im sure the call will be worth it Delta, but give em a week to get back to you with an answer...................... thats the worst bit. Waiting. xxxxxx

[WendyB]

Last person i spoke to at Borehamwood said Mondays were a nightmare- everyone phones to check progress etc....so you could be on hold for ages....wouldn't it be better if they played some nice music instead of that annoying message????

[delta6370]

Just got through to a lady called Helen, she says that cos I rejected the offer (the one that came a week after I filed at court), that it is no longer a matter for the Customer Relations dept.

 

Discussions are now between Cobbetts and the Litigation Dept and she doesn't have a number for the Litigation dept!

 

Ok so what now?

[delta6370]

Hey, I just had a thought, I didn't reject the offer, I accepted it as part payment, and said I wold pursue the rest through the courts, is that classed as rejection?

[delta6370]

Update so far, have phoned Cobbetts a couple of times to try and settle, but all they can say is that it has been passed back to Natwest for direction.

 

Sent an email last week with a final offer on settling before court, but didn't hear anything back, which has annoyed me as I did ask who they want the court bundle addressing to.... all I got was a 'such and such is dealing with your case and will revert to you'

 

So have spent a happy couple of hours doing my court bundle this am, have two copies all done, but have run out of paper, one going off the Cobbetts tomorrow, the other one going upto court on Tuesday, and then we are only 2 weeks away from the hearing.

[delta6370]

Well doing the court bundle was a waste of time, as I received an email last night (that'll be Monday night) offering me the full amount as full and final settlement and without liability etc etc.

 

So of course I sent an email back saying yes I will have some of that thank you.

 

And have spent the rest of the night getting slightly piffed on a bottle of wine!

 

I winned I winned

[hedgey06]

CONGRATULATIONS!!!!

Well done Delta.................... another great win! Enjoy your hard earned winnings when they arrive - and don't forget to have a drink on natwest!

Best wishes, hedgey xxx :-D

 

Don't forget to complete the bank survey.............. and a small donation to CAG would be nice if possible

[delta6370]

Thanks Hedgey, only just rolled out of bed, but then it was 2.30am when I dragged my butt up there.

 

Mental note to self.... drink the wine by the glass not the bottle!

 

Just waiting to hear if she has received my 'thank you, get the cheque in the post' email.

 

Could have done with this on Friday then I wouldn't have gotten my court bundles done!

 

Ooooh I need another coffee

[hedgey06]

Ouch.......... hangover time!!!!

 

Never mind Delta............. you've waited long enough to celebrate, so enjoy it all you can hun! I'm really chuffed for you - you deserve a nice treat for yourself after all this xx

[livelylad]

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